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MARTHA FANNING
marthaefanning@gmail.com
43 Stonybrook Road
Cape Elizabeth, Maine 04107
207.831.0404
Professional Experience
Project Manager, Payment Processor, Payroll Manager: 207Lacrosse LLC (May
2013 - Present)
• Responsible for leading projects from inception to execution, including planning,
execution and managing the people, resources and scope of the project.
• Maintain payroll information by designing systems; directing the collection,
calculation, and entering of data.
• Pays employees by directing the production and issuance of paychecks or electronic
transfers to bank accounts.
• Maintains employee confidence and protects payroll operations by keeping
information confidential.
• Contributes to team effort by accomplishing related results as needed.
Sales/Financial Advisor: Morgan Stanley (formerly Smith Barney): 36-month training
program, 1998
• Passed the Series 7 and 66 licensing exams
• Client acquisition skills (e.g., prospecting, conducting meetings, closing)
• Compliance rules, regulations, and guidelines
• Cold calling new client prospects
• Managed and client relationships; gathering referrals; and targeting specific niches
• Mastered basics of financial markets and investment strategies
• Created an effective business plan tailored to your target markets
Customer Service Team Member: Whole Foods Market, Portland, ME (Oct 2012-May
2013)
• Give every customer immediate and undivided attention. Follow through on all
Customer questions and requests. Surprise and delight the customers with consistent,
delightful service.
• Assist supervisors in controlling customer flow and backed up lines; help to reduce
waiting time for customers
• Follow proper procedures for customer check out, handling of tenders, use of tares,
sales of alcoholic beverages, and use of PLUs and UPCs
• Follow all cash handling procedures; Understand, meet and exceed regional cashier
variance policy (CVP)
• Keep the Customer Service department clean, well stocked, and organized, change
tapes and ribbon as needed, sweep floors and maintain sweep logs
• Follow and comply with all applicable health and sanitation procedures and adhere to
safe work practices
• Follow established procedures to report errors in retail pricing or signage
• Support global, regional, and store programs
• Answer department telephone calls and pages quickly and with excellent phone
etiquette
Public Relations/Marketing Consultant: Portland Lobster Company, Portland, ME
(Feb-May, 2002 and Feb-May, 2003)
• Worked with the Owner to develop image, brand, and customer base for Portland
Lobster Company.
• Collaborated with creative designer to produce all advertising materials.
• Organized placement of print, radio and television advertisements.
• Wrote press releases for local media.
•
• Account Administrator: Wolfe Public Relations: Scarborough, ME (Aug, 2002-Jan,
2003)
• Worked with Owners to develop public relations materials for local and national
campaigns.
• Managed daily administration of client accounts and client contact.
•
• Account Executive: Burgess Advertising & Associates: Portland, ME (Oct, 2001-
Oct, 2002)
• Responsible for the day-to-day coordination of agency activities and client accounts.
• Maintained records of client accounts and ensured that all work was done effectively
and on time.
• Participated in the development and evaluation of all agency recommendations.
• Collaborated with the creative group regarding creative strategy and materials.
• Reviewed and analyzed all client invoices.
•
• Communicators International: Portland, ME (Sept, 1999-Sept, 2001)
• Managed public relations campaigns for international clients.
• Wrote press releases and feature articles for placement in national publications.
• Conducted market research projects.
• Represented clients at national trade shows.
•
• (1996-1998) I worked for two Portland-based advertising agencies as an Account
Executive.
•
• Sales Administrator, Diversified Business Communications: Portland, ME (1996)
• Managed the daily administrative tasks for the Seafood Group Sales Team, including
organizing the sales offices at ESE and the Boston Seafood Expo.
•
• Education
•
• Drew University: Madison, N.J. Class of 1993
• Major: Psychology
•
• Bates College: Lewiston, ME (Fall and Spring semesters, 1990)

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Martha Fanning resume

  • 1. MARTHA FANNING marthaefanning@gmail.com 43 Stonybrook Road Cape Elizabeth, Maine 04107 207.831.0404 Professional Experience Project Manager, Payment Processor, Payroll Manager: 207Lacrosse LLC (May 2013 - Present) • Responsible for leading projects from inception to execution, including planning, execution and managing the people, resources and scope of the project. • Maintain payroll information by designing systems; directing the collection, calculation, and entering of data. • Pays employees by directing the production and issuance of paychecks or electronic transfers to bank accounts. • Maintains employee confidence and protects payroll operations by keeping information confidential. • Contributes to team effort by accomplishing related results as needed. Sales/Financial Advisor: Morgan Stanley (formerly Smith Barney): 36-month training program, 1998 • Passed the Series 7 and 66 licensing exams • Client acquisition skills (e.g., prospecting, conducting meetings, closing) • Compliance rules, regulations, and guidelines • Cold calling new client prospects • Managed and client relationships; gathering referrals; and targeting specific niches • Mastered basics of financial markets and investment strategies • Created an effective business plan tailored to your target markets Customer Service Team Member: Whole Foods Market, Portland, ME (Oct 2012-May 2013) • Give every customer immediate and undivided attention. Follow through on all Customer questions and requests. Surprise and delight the customers with consistent, delightful service. • Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers • Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs • Follow all cash handling procedures; Understand, meet and exceed regional cashier variance policy (CVP) • Keep the Customer Service department clean, well stocked, and organized, change tapes and ribbon as needed, sweep floors and maintain sweep logs • Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices • Follow established procedures to report errors in retail pricing or signage • Support global, regional, and store programs • Answer department telephone calls and pages quickly and with excellent phone etiquette Public Relations/Marketing Consultant: Portland Lobster Company, Portland, ME (Feb-May, 2002 and Feb-May, 2003)
  • 2. • Worked with the Owner to develop image, brand, and customer base for Portland Lobster Company. • Collaborated with creative designer to produce all advertising materials. • Organized placement of print, radio and television advertisements. • Wrote press releases for local media. • • Account Administrator: Wolfe Public Relations: Scarborough, ME (Aug, 2002-Jan, 2003) • Worked with Owners to develop public relations materials for local and national campaigns. • Managed daily administration of client accounts and client contact. • • Account Executive: Burgess Advertising & Associates: Portland, ME (Oct, 2001- Oct, 2002) • Responsible for the day-to-day coordination of agency activities and client accounts. • Maintained records of client accounts and ensured that all work was done effectively and on time. • Participated in the development and evaluation of all agency recommendations. • Collaborated with the creative group regarding creative strategy and materials. • Reviewed and analyzed all client invoices. • • Communicators International: Portland, ME (Sept, 1999-Sept, 2001) • Managed public relations campaigns for international clients. • Wrote press releases and feature articles for placement in national publications. • Conducted market research projects. • Represented clients at national trade shows. • • (1996-1998) I worked for two Portland-based advertising agencies as an Account Executive. • • Sales Administrator, Diversified Business Communications: Portland, ME (1996) • Managed the daily administrative tasks for the Seafood Group Sales Team, including organizing the sales offices at ESE and the Boston Seafood Expo. • • Education • • Drew University: Madison, N.J. Class of 1993 • Major: Psychology • • Bates College: Lewiston, ME (Fall and Spring semesters, 1990)