1. Christy Pappas
1460 Vallejo Street Seaside, CA 93955 (831) 920-9644 christy.pappas@yahoo.com
Vendor Management Project ManagementTeam Management
Highlights:
10+ years’ experience in project and vendor management
15+ years’ experience in the publishing industry
10 years’ experience in the semi-conductor industry
Strong problem-solving, planning, and budgeting experience
Possesses strong staff management abilities to successfully lead and coach a large group of people remotely
Ability to supply global cost savings for any company
Extremely efficient in streamlining and implementation of existing processes
Most effective in creating and thinking “out of the box” to create new processes
Trained in the ISO-9000 and Lean 6 Sigma concepts
Traveled internationally multiple times to train both customers and vendors
Proficient on both PC and Macintosh
Experienced in most all Microsoft Office & Adobe Software Products
Excellent verbal and written communication skills
Strong attention-to-detail
Energetic, enthusiastic, self-motivated, reliable, multi-task oriented, never has missed a deadline, provides
leadership for project teams, coordinates projects on time and within budget, excellent creative skills
with a practical approach, flexible and is excellent at adapting to changing conditions
Contributes in the creation and review processes for contracts, ensuring all deliverables meet quality standards
Negotiation savvy
Employment History:
CTB/McGraw-Hill Education (Vendor/Project Manager)Monterey, CA (August 15, 2007 – August 30, 2015)
Successfully outsourced the following services (item writing, editing, quality assurance, art creation, page
production, entering items in proprietary item authoring systems, item formatting in student online testing
systems, print proof review services as well as translations, audio/visual services and speech recognition
services
Responsible for ensuring quality liaison of all vended services and products by identifying, training, and managing
vendors to ensure a quality product for all customers
Contributed to the overall streamlining of the Publishing Department systems and processes
Managed all vendors and internal teams, always ensuring a quality product delivered on time
Managed the training and implementation of company’s electronic publishing and content management
systems for all Item writing vendors
Trained and managed all Online Item Formatting Production Vendors for the entry of all online content
Managed the set up and personally entered all Publishing PO’s and SOWs within the P2P/Ariba systems
Ensured that department plans are met in internal processes and technical standards
Fostered continual improvement by setting and maintaining high standards of performance, ensuring quality in all
practices, policies, and procedures, while encouraging innovation in the way work is done
Created all key vendor metric reports
2. Christy Pappas (Cont.)
Troubleshoots issues the moment they surface
Excels in vendor quality by managing the issuance, reviews and often times performs own investigations to get
to the root cause
Managed and supported all vendor corrective actions for any non-conformances they may have caused
Supported the overall goals of the Quality and Program Operations departments
CTB/McGraw-Hill (Production Supervisor – Project Mgr) Monterey, CA (2005 – 2007)
Responsible for coordinating production services including translations, audio, art, editing and page
composition services for multiple projects with internal staff and outside suppliers
Responsible for meeting project, budget, and time requirements, and for ensuring quality file building by
analyzing and reviewing project files
Liaison between production sources and design, art/photo, editorial, and manufacturing departments to
establish processes and ensure that project goals are met
Communicated status and issues via status reports, meetings, and tracking information
Monitored the performance of production sources and provides feedback and training
Lead weekly project status meetings and recommends solutions to team members
Developed and reviewed bid packages, purchase orders, processes invoices, and assists in the selection of
production sources
Tracked costs to ensure budgetary requirements
Provided detailed project wrap-ups, including evaluation of production team members and ensuring archive of all
materials
Kelly Services - CTB/McGraw-Hill (Publishing Development Coordinator) Monterey, CA (2003 – 2005)
Raytheon Corporation, (Community Activities/Events Superintendent), Roi Namur, Marshall Islands (2001 – 2003)
Responsible for researching, planning and implementing programmed physical activities for individuals and/or
groups
Managed a team of instructors and managers to help implement individual programs
Lead all staff trainings
Responsible for the choice of programs and activities in order to meet the demands of the community served
Developed and executed the annual recreation fund budget of $1 million
Managed all staff, the upkeep of facilities, property and equipment of the marina, golf course, theater, hobby
shops, gym, library, pools and beaches
Responsible for the ordering of supplies, equipment, and maintenance of facilities while remaining within
budget
Creation and coordination of activities and special events
Designed and coordinated island wide parties, tours, DOD/AFE shows
Created multiple after work clubs/organizations
Managed and coordinated all after work sporting events and staffing
Ensured a safe working environment – OSHA Certified
3. Christy Pappas (Cont.)
EXAR Corporation, (Marketing Communications, Marcom Specialist II), Fremont, CA (1993–2001)
Coordinated the details of events such as conferences, charity events, trade shows, sales meetings, business
meetings, employee appreciation events and virtual events
Calculated budgets and ensure they are adhered to
Booked all talent, including musicians, bands, and disc jockeys
Visited venues to plan layout of seating and decorations
Scheduled speakers, vendors, and participants
Coordinated and monitored event timelines and ensure deadlines are met
Initiated, coordinated and/or participated in all efforts to publicize event
Edited and designed promotional materials
Prepared presentations
Developed and oversaw fundraising events
Negotiated and secured event space
Secured sponsorships
worked with printers and designers to develop event invitations
Created and mailed all invitations and managed RSVP list
Managed all correspondence
Coordinated event logistics, including registration and attendee tracking, presentation and materials support
and pre- and post-event evaluations
Kept inventory of backdrops, projectors, computers, and other display materials
Education / Training / Awards:
California State University Chico, BA Degree / Hospitality and Recreation Marketing Operations
2013 Awarded McGraw-Hill’s Quarterly Silver Star
for Drives for Results
2011 Trained then trained others in P2P/Ariba -
(Purchase Ordering System)
2010 Awarded McGraw-Hill’s Quarterly Silver Star
for Communicates Effectiv ely
2003 OSHA Safety Award (for a running an accident
free department and following all OSHA
standards for military sites)
2002 Raytheon Employee Achievement Award
2002 Awarded the (Army) Commander’s Coin of
Excellence
1997 PT International Micro-electronics Design &
Fabrication
1995 – 2001ISO 9000/9001 Trained
1989 C.B.E.S.T California Basic Education Skills Test
/ N.T.E. National Teachers Exam
1986 All Academic & All Intercollegiate Women’s
Soccer Awards
References can be found on LinkedIn:
https://www.linkedin.com/pub/christy-pappas/48/575/1a9