Key Core Competencies of Alberto Rocha www.linkedin.com/in/albertorocha1

1. ALBERTO ROCHA
Key Core Competencies
http://www.linkedin.com/in/albertorocha1

2. TABLES OF CONTENTS
SUMMARY
Key Core Competencies
COMMUNICATIONS
Key Core Competencies
CHANGE MANAGEMENT
Key Core Competencies
MANAGEMENT & DEVELOPMENT
Employees
ORGANIZATIONAL CAPABILITY
Key Core Competencies
OPERATIONS MANAGEMENT
Key Core Competencies
FINANCIAL ANALYSIS
Key Core Competencies
SAFETY MANAGEMENT
Key Core Competencies
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
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THANKS
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3. Communications
Change Management
Management and Development
Organizational Capability
Operations Management
Financial Analysis
Safety Management
KEY CORE
COMPETENCIES

4. Ability to establish immediate credibility among peers as a professional who is respected for intelligence and
technical expertise.
COMMUNICATION SKILLS
Key Core Competencies
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
Ability to build deep client relationships and identifying client’s priority needs for service and support.
Ability to advise and interact with all levels of management and mentor and motivate project teams and
suppliers.
Ability to manage teams and work with cross-functional and client facing teams in environment that requires
quick turnaround and quality output.
Excellent oral and written communication skills necessary to effectively influence, negotiate, advise, explain and
present to senior technical and administrative managers.
Superior interpersonal skills necessary to effectively build/maintain working partnerships to build trust and influence
with internal and external stakeholders.
Ability to make decisions and developing recommended courses of action under conditions of uncertainty and
demanding timeframes.

5. Ability to manage and
coach a team to support
deployment of effective
adoption initiatives
Ability to develop and manage work plans,
status reports, resource budgets and
executive briefings.
Ability to ensure that project results deliver the benefits
outlined in the business case and that it meets the
reasonable expectations of end users.
Ability to track record of process improvements for
engineering services, administrative tasks and
reporting.
SUCCESS
CHANGE MANAGEMENT
Key Core Competencies
Track record of continuously seeking, and encouraging others to
seek, opportunities to utilize different, “out-of- the-box” and innovative
problem solving approaches to achieve process consistency and
bottom-line savings targets.
Lean Six Sigma Black Belt certification.
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers

6. Ability to develop project-
focused communication
solutions to effectively
communicate to stakeholder
audiences.
Ability to develop programs and apply
behavioural tools to assess the impact of
change on organizations, using assessments
of organizational culture, performance, and
readiness for change.
Ability to develop and deploy user
adoption/training programs inclusive of
process changes for implementation
initiatives.
Ability to work cross-functionally with other areas of
the organization to manage adoption programs, and
the ability to identify and define activities to support
future change and transition initiatives.
CHANGE MANAGEMENT
Key Core Competencies
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers

7. Ability to understand and manage to the
governing Federal, Regulatory, State and
applicable Collective Bargaining Agreements
(CBA).
Ability to evaluate and manage the performance
of staff personnel while promoting a harmonious
and productive, quality-oriented work
environment that fosters staff development,
training and advancement.
Manage risk associated with labor
resources and client labor utilization.
Ability to develop succession plan for
engineering and other services to ensure
continuity in service delivery.
EMPLOYEE MANAGEMENT AND DEVELOPMENT
Key Core Competencies
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
Effective people manager who promotes:
teamwork, respect, accountability, and
customer Commitment. Also effectively
partnered with the Human Resources
Department to build and maintain constructive
relationships with labor organizations and their
represented workforce.
Ability to select, coach, develop, engage,
and retain a team of high performing
employees.

8. Ability to evaluate client needs to identify
and develop team skill sets focused at
delivering increased value.
Ability to effectively analyze existing employee
skill levels, and overall improvement of team
technical and service delivery qualifications.
EMPLOYEE MANAGEMENT AND DEVELOPMENT
Key Core Competencies
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
Ability to address management challenges
and tightening resources to achieve
optimally effective and efficient staffing;
guide strategies for hiring, retaining and
developing diverse staff.

9. Ability to create and implement
required training and development
targets for facility management
employees at the site.
Ability to understand technical concepts
in order to analyze issues and
recommend solutions, as well as the
ability to adapt to changing
organizational and operational needs;
ability to lead others through change.
Excellent knowledge of performance metrics
and strong business acumen through a
variety of assignments and projects, and the
ability to develop the leadership skills of
others.
Ability to work an aggressive
but realistic procurement
schedule for a large number of
items and tasks.
Ability to solve complex problems and
follow through to solution, as well as
to direct and manage the activities of
direct reports effectively.
Empowered and resourceful
communicator, able to understand
available and needed resources, and
successfully achieve internal goal of
using only quality suppliers and
materials.
ORGANIZATIONAL CAPABILITY
Key Core Competencies
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers

10. Ability to directs and
manage all area business
services, operations and
facility management
activities necessary to
provide services to
operating companies and
departments within area.
Excellent leadership
with day-to-day
management of
complex
outsourcing
arrangements.
Effectively managed an
annual operating budget of
over $5 million per year and a capital
budget of $15 million; personally
model and promoted integrity,
customer service and accountability
to a staff of approximately 75; and
provided advice and counsel on the
planning for appropriate infrastructure
and operational services that provided
support of operational maintenance
requirements.
OPERATIONS MANAGEMENT
Key Core Competencies
Ability to manage
engineering and
maintenance resources
in effective support
of client projects.
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers

11. Excellent
communications with the
local operating company
and key site
management and
corporate leadership to
review service needs,
current and future
charges/expenses, and
satisfaction levels.
Ability to support client
teams in the development
and implementation of multi-
year capital project plans as
applicable to the engineering
scope of services.
Ability to manage overall customer
service delivery, focusing on time,
cost and quality standards. Helping
drive superior customer service
delivery by reviewing SLA’s and
monthly measures with team and
senior management.
Key Core Competencies
Ability to update, prioritize
and implement the Facilities
strategic plan, while providing
superior quality of work and
customer service.
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
OPERATIONS MANAGEMENT

12. Ability to manages
operations, including
direct and indirect
supervision of teams
responsible for operating
and maintaining heating,
ventilation, and air
conditioning/refrigeration,
electrical, structural and
plumbing systems.
Ability to direct and converse
technically with engineers and
architects regarding utility systems
and the operation, maintenance,
design and construction of the
various building types.
Demonstrated knowledge of
manufacturing business, market and
industry and commercial knowledge
of Facilities, Distribution Operations
and Supply Chain sectors, as well as
demonstrated ability to manage
multiple projects conducted by
multiple individuals at multiple sites.
Key Core Competencies
Effective leadership for
site business and facility
services supervisors,
and employees and
contractors in managed
or leased office
buildings.
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
OPERATIONS MANAGEMENT

13. FINANCIAL ANALYSIS
Key Core Competencies
Ability to analyzes cost and develops
prices for serves provided,
communicating pricing structure to
customer. Performs competitive
analysis with comparable service
providers, both internal and external.
Effective oversight of all aspects of
budget, expenditures, customer
satisfaction, and benchmarking
activities.
Ability to tracks and manage
construction budgets between formal
estimating periods and keep owner
and team abreast of current budget
and impact of design decisions.
Proficient in financial performance
analyses, projections and reporting
and knowledgeable in financial
accounting processes and budgeting.
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
Ability to prepare and execute
operating budget, capital expenditure
budget and recoveries for all services.
Ability to monitors monthly expenses
and revenues, analyze variance
between target and actual.
Ability to manage capital projects in a
timely, cost effective manner at
budgeted levels.
Ability to manage all operating
expenses to budgeted levels.

14. Ability to manage hazard control
and team safety practices, ensure
compliance with local codes and
regulation and make certain that
the operations passes Engineering
& Maintenance reviews/audits.
Ability to coordinate facility
plan for site and tenant
security, life safety,
emergency response and
preparedness, hazardous
material response and
business recovery planning.
Advocate safety program
participation through
recognizing and rewarding
safety successes and
activities, being positive
about the safety and health
program, and setting an
example via personal
behavior.
Ability to lead and maintain secure,
safe, efficient, reliable and
environmentally sound working
environments for employees,
customers and all site operations,
including Security, Corporate
emergency plans, and input into
business continuity plans.
Knowledge and understanding of
applicable local, state and
national building and safety codes.
KEY CORE COMPETENCIES
Meets Deadlines ✔ Keeps Commitments ✔ Over Delivers
SAFETY MANAGEMENT
Key Core Competencies
Ability to effectively integrate
Environment, Health & Safety
considerations in all work
execution and organizational
management.

15. THANKS FOR VIEWING
http://www.linkedin.com/in/albertorocha1