A Human Resource Manager with innovative perspective with learning & developing attitude, exploring with diversified experience from sales & marketing, customer care and manufacturing seeks to add up more responsibility treating every employee as the organization’s greatest asset. Ready to accept challenges as an opportunity and prosper at par with the actionable vision, mission of the organization.
1. Chittaranjan.S. Sarkar
Sector-08, Nerul , New Bombay
Email- chittaranjan23067984@yahoo.com
Mob: +91- 8097437836
A Human Resource Manager with innovative perspective with learning & developing attitude, exploring with
diversified experience from sales & marketing, customer care and manufacturing seeks to add up more
responsibility treating every employee as the organization’s greatest asset. Ready to accept challenges as an
opportunity and prosper at par with the actionable vision, mission of the organization.
Professional Experience
PGP Ltd /Gulf LLC.—Bombay/Oman (Glass Manufacturer)
Designation: Manager – HR/IR & Admin.
Duration 23 June, 2010 till date
Key Competencies & Expertise --- Manpower planning &
Recruitment, Employee Relations, Policies & Procedures,
Orientation, On-boarding & Retention, Analysis, strategic
implementation, Networking, negotiating& team Management
dispute resolution, Training & development, performance
management, benefits compensation administration, Industrial
Relations, Statutory compliances, Employee engagement, payroll,
Succession planning, OD intervene, organization development &
Miscellaneous Administration duties.
Responsibilities: - Implement HR best practice and strategy
within the organization and lead a team of HR staff. Work with
senior management and the HR team to develop and implement HR
plans and solutions. Partner with business on organizational design,
workforce planning, skills assessment and development. Provide
management coaching to front line managers and senior leaders.
Review and analyze business metrics including data on retention and
employee experience in order to recommend systemic
improvements. Partner with the business to lead both annual and
mid-year review processes which focus on performance management
and talent development. Provide compensation support including
salary planning, approval of salary actions, promotions and job re-
leveling. Work with line managers and employees to address all
types of employee relations issues, fairly representing all interests.
Administration ---Monitoring, identifying, resolving issues arises
for the smooth functioning of the process, departments, admin.
rules/regulations to be implement at the concern department,
Government Authorities:- Liaison with all govt. related agencies,
Vendor, electricity ,communication, Facility Management, Canteen
& housekeeping, Safe House Management, dress Code , Safety &
emergency management, Security and Surveillance, insurance
management.
Key Skills
Team management, people
management, team building.
Analytical and interpersonal, quick
decision making skills.
Ability to train, coachand motivate
team members to achieve
organizational objective.
Leadership ability, Network
management systems.
Quality and customer service
attitude.
Learning & development
Professional Training:
Soft skills, product training,
customer satisfaction and
behavioral enhancement
training.
Conflict resolution and
People Management training.
Leadership quality
enhancement training.
Training on COPC standards
on process compliance in
customer care.
2- Day Industrial visit at
Nasik Mahindra and
Mahindra, Sharda motors,
fine chemicals and Fine
chemicals.
Workshop- Business
simulation and Innovation
Management.
2. Domain experience
Reliance Communication’s limited- New Bombay
Designation Sr. Team Leader -Operations-Mumbai Circle
Duration Dec 2003 -- June, 2010
Handled a team of 20 executives in the process of Mumbai circle,
Imparting training, checking absenteeism, shrinkage and quality
score of the team members. Minimize error by call listening.
Was transferred in Human resource department in 2007, and
handled bulk recruitment (on boarding), payroll, grievances, Id &
access card allotment, opening bank account, induction and
handled conflicts.
Domain experience
Indchemie health specialties’ Pvt. Ltd.
(A Division of Alkem Laboratories Ltd) Worli, Mumbai
Designation Sr. Medical Representative
Duration June-2001 to Dec. 2003
Meeting 240 doctors per month. Increasing the prefix target of the
organization through prescriptions & achieving it. Explaining the
doctors & professional the specialty of the product & creating need. So
that the prescription shouldn’t return. Responsible to handle a team of 3
members for their growth. .
Educational Qualification:
PGDM-HR/IR from Prin. LN Welingkar’s Institute 2017
(Mumbai University)
B.SC (PHYSICS) from Motilal jhunjhunwala 2001
Comp. Programming & Sys. Analysis
(Mumbai University)
Language known and spoken—English, Hindi Marathi, Bengali.
Interest & Hobbies – Attending seminars, workshops, Industrial
visit, swimming, skating, dancing.
Up skilling (Virtual) --- Active participant in leadership,
networking, JIT, and balance score card
leadership, constraints, group dynamics.
Place:
Signature
Date:
Chittaranjan Sarkar
Accomplishments:
Identified andbought down the
wastage of previous25% to 17%
by task orientation.
Have been awarded as Best
employee of the 3months
Increased employeetraining
participationby 50% asmore
interest towards learning.
Re-organizeda systemto makeit
work more efficiently (merged
the departmentsofprocurement
& purchase, storesand dispatch
for instant follow up and no
delay).
Won a free packageto Bangkok.
Rewards and recognition for
value added service in the month
of May 2004.
Best performanceawardedfrom
the CEO ICICI Bank forthebest
implementation of the customer
care process.
Technical Skills
MS Office (Word, Excel, PowerPoint),
C-Programming, Internet, V-lookup, H
look up, CRM application (Clarify)