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Building Creative Teams: Motivation Engagement and Retrospectives


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Building Creative Teams: Motivation Engagement and Retrospectives

  1. 1. Building Creative Teams Motivation Engagement & Retrospectives Cara Turner South Africa Agile Coach | User Group Chairman | Rigorous Tinkerer
  2. 2. Three sections: The Mechanics How do we generate new ideas? Motivation at Work Rethink the Retro as a creative tool
  3. 3. What is a retrospective? continuous improvement inspect & adapt regular SMART goals safe space collaborative gather data insights actions
  4. 4. How do we generate new ideas? it's all in the mind
  5. 5. We have ideas all the time… BEING CREATIVE
  6. 6. Things that limit creative thinking Existing neural networks: Our decision-making framework BEING CREATIVE Threat, stress Time
  7. 7. Things that help us let go imagining the future novelty laughter metaphor BEING CREATIVE dissonance play
  8. 8. Having an idea: Metaphor Metaphor helps us to: create language for things we know instinctively Dissonance: Force new connections  Create new options BEING CREATIVE
  9. 9. Having an idea: Imagine the futures BEING CREATIVE Visualization is a key skill for creative thinking
  10. 10. Strengthening Networks BEING CREATIVE Experience & Repetition Play & Association Build habit
  11. 11. One good idea creates another BEING CREATIVE
  12. 12. Innovation is Social BEING CREATIVE Chance favours the connected mind
  13. 13. To generate breakthrough ideas BEING CREATIVE Interrupt our existing patterns Create new patterns incorporating creative thinking Collaborate to shape and share ideas
  14. 14. Read more… • James Zull – The Art of Changing the Brain – From Brain to Mind • John Medina: Brain Rules • Mihaly Czichzentmihaly: Flow • Daniel Kahneman: Thinking, Fast and Slow BEING CREATIVE
  15. 15. Motivation at Work Building a creative-supportive work environment
  16. 16. Ingredients for creative thinking Trust Engagement Drive Bet: how my work will be valued - > what I will share whether I feel valued - > how I'll collaborate the value I find in my work + trust & engagement - > what I’ll invest of myself MOTIVATION
  17. 17. Demotivation at Work MOTIVATION
  18. 18. Building Trust, Engagement & Drive Drive: AMP’d Engagement: SCARF Trust: ABCD MOTIVATION
  19. 19. Trust: ABCD Able Believable Connected Dependable Ken Blanchard - ABCD Trust Model™ “The Foundations” MOTIVATION what I will share
  20. 20. Engagement: SCARF David Rock SCARF Model: “Comfort” Status Certainty Autonomy Relatedness Fairness MOTIVATION how I'll collaborate
  21. 21. Drive: AMP Autonomy Mastery Purpose Daniel Pink Drive: “AMP’d & Ready to Go” MOTIVATION what I’ll invest of myself
  22. 22. Trust, Engagement & Drive • Intrinsically motivated • Collaborative • Skilled team • Ripe for Creativity MOTIVATION
  23. 23. How do you get that? MOTIVATION
  24. 24. Use the Retrospective… Trust Able Believable Connected Dependable Engagement Status Certainty Autonomy Relatedness Fairness Drive Autonomy Mastery Purpose MOTIVATION
  25. 25. Self motivating team Trust Able grow skills Believable attainable goals Connected shared adventure Dependable show up, participate Engagement Status celebrate improvements Certainty set target, measure success Autonomy choose how Relatedness contribute; share adventure Fairness participate, attainable Drive Autonomy choose challenges Mastery understanding, improvements, skills Purpose clear target, team benefit MOTIVATION
  26. 26. Read more… • Daniel Pink: Drive • David Rock: Your Brain At Work • Ken Blanchard: Trust Works • Patrick Lencioni: The 5 Dysfunctions of a Team • Edward Deci: Why We Do What We Do MOTIVATION
  27. 27. Rethink the Retro as a creative tool
  28. 28. Evolution of the Retrospective RETROSPECTIVES
  29. 29. Inspecting and Adapting 1.0 Telling our stories RETROSPECTIVES
  30. 30. Inspecting and Adapting 2.0 Close Explore information, insights and ideas about the topic Narrow the focus, valuable & practical, clarify actions Open Divergent Convergent RETROSPECTIVES Understanding, Collaboration, Facilitation
  31. 31. Inspecting and Adapting 2.0 Set the Scene Agile Retrospectives – Esther Derby & Diana Larson 2006 Close the Retrospective Gather Data Generate Insights Decide what to do RETROSPECTIVES Understanding, Collaboration, Facilitation
  32. 32. Inspecting and Adapting 3.0 Play Make the retro a tinkering space RETROSPECTIVES Create our stories
  33. 33. Inspecting and Adapting 3.0 RETROSPECTIVES Develop fluency and flexibility Complexity Systems thinking Design thinking Innovation etc... Make the retro a tinkering space
  34. 34. “Retro-Spective” Looking back….. Where (some of) the data is RETROSPECTIVES
  35. 35. The Agile Principle “At regular intervals the team reflects on how to become more effective then tunes and adjusts its behaviour accordingly” - The Agile Manifesto RETROSPECTIVES
  36. 36. What if: we make future our focus? RETROSPECTIVES
  37. 37. Write a Goal hypothesis “By [implementing our goal] we expect [this result]” (Pass conditions) What we’ll see if we’re right / What we’ll see if we’re wrong (Fail conditions) RETROSPECTIVES The Future (1) Explicit Bets [review results]
  38. 38. What could we do to make this happen? How can we prepare? Resilience RETROSPECTIVES The Future (2) Imagine the Futures What could we do if this happens?
  39. 39. The Future (3) Getting Really Creative RETROSPECTIVES Ideate
  40. 40. Creative Thinking Format Validate Evaluate Elaborate Ideate Select Open RETROSPECTIVES
  41. 41. Activities you can try Ideatoons False Faces Forced Connection Body storming Product Box Lego Ritual Dissent Lean canvas Empathy Map Improv IDEO Matrix RETROSPECTIVES Combininations Perspective shift Dissonance Imagination Visualization
  42. 42. What does that look like? RETROSPECTIVES
  43. 43. Open: Improv Stories: Accept and Build Improv Story “Yes, and…” Improv Drawing RETROSPECTIVES Seeding
  44. 44. Ideate: Generate ideas • Ideatoons • False Faces • Forced Connection RETROSPECTIVES
  45. 45. Ideate State the challenge Clarify the frame Shift the thinking perspective Reassess what we know Draw new connections RETROSPECTIVES
  46. 46. Ideate: Ideatoons State challenge Need more ice cream List attributes Draw symbols hungry sweet delivery urgency hungry sweet delivery urgency love packaging cold love packaging cold Experiment with combinations Send ice-cream to a loved-one Sweet mix that you mix & freeze instantly Ice cream delivery service Instant ice cream RETROSPECTIVES delivery love sweet cold packaging
  47. 47. Ideate: False faces State challenge Client reprioritizes then loses touch with planning List assumptions Prioritizing new work delays planned work We send a build twice per sprint Reverse (write in the negative) How could the world be different for the reverse to be true? “We don’t send a build twice / sprint” Only send one build / sprint Send multiple builds / sprint Client could build on demand –> upload changes to a central server -> Sprint length is three weeks We could change our sprint length & send one build per sprint RETROSPECTIVES
  48. 48. Elaborate: Try ideas out • Body Storming • Lego • Product Box RETROSPECTIVES
  49. 49. Elaborate: Body storming Experiential Prototyping Act out an interaction with the product Surfaces tacit assumptions RETROSPECTIVES Capture as you go Overall shape of the idea Questions to answer
  50. 50. Validate • Empathy Map • Ritual Dissent / Play the Critic • Lean Canvas RETROSPECTIVES
  51. 51. Validate: Empathy Map Flesh out the detail; picture the future Surfaces incorrect assumptions & hidden opportunities RETROSPECTIVES
  52. 52. Evaluate • IDEO - Feasibility • SAFE / BOLD RETROSPECTIVES
  53. 53. Evaluate RETROSPECTIVES
  54. 54. Creative Thinking Format Elaborate Validate Ideate Select Open RETROSPECTIVES Evaluate
  55. 55. Retrospectives 3.0 Focus on the Future rather than the past Focus on Play rather than problems Focus on Ideas rather than analyses RETROSPECTIVES
  56. 56. Read more… • Michael Michalko: Thinkertoys • Patricia Ryan Madson: Improv Wisdom • Dave Gray: Gamestorming • Edward De Bono: How to Have Creative Ideas • Esther Derby & Diana Larson: Agile Retrospectives • Jean Tabaka: Collaboration Explained • Norm Kerth: Project Retrospectives • - - RETROSPECTIVES
  57. 57. So what does all this mean?
  58. 58. To change our futures have a practical play structure in a motivating environment supporting creative thinking and create our own stories…
  59. 59. special thanks to Linda Rising whose talks at Agile India 2013 inspired this talk Book: Fearless Change Patterns for Introducing New Ideas
  60. 60. Get in Touch Creative geniuses do not wait for the gifts of chance; instead, they actively seek the accidental discovery. Cara Turner - Michael Michalko Cape Town, South Africa twitter: @cara_faye