1.
Building Creative Teams
Motivation
Engagement
& Retrospectives
Cara Turner South Africa
Agile Coach | User Group Chairman | Rigorous Tinkerer

2.
Three sections: The Mechanics
How do we generate new ideas?
Motivation at Work
Rethink the Retro as a creative tool

3.
What is a retrospective?
continuous
improvement
inspect
& adapt
regular
SMART goals
safe space collaborative
gather data insights
actions

4.
How do we
generate new ideas?
it's all in the mind

5.
We have ideas all the time…
BEING CREATIVE

6.
Things that limit creative thinking
Existing neural
networks:
Our decision-making
framework
BEING CREATIVE
Threat, stress
Time

7.
Things that help us let go
imagining the future
novelty
laughter
metaphor
BEING CREATIVE
dissonance play

8.
Having an idea: Metaphor
Metaphor helps us to:
create language for things
we know instinctively
Dissonance:
Force new connections

Create new options
BEING CREATIVE

9.
Having an idea: Imagine the futures
BEING CREATIVE
Visualization is a key skill for creative thinking

10.
Strengthening Networks
BEING CREATIVE
Experience
&
Repetition
Play & Association
Build habit

11.
One good idea creates another
BEING CREATIVE

12.
Innovation is Social
BEING CREATIVE
Chance favours the connected mind

13.
To generate breakthrough ideas
BEING CREATIVE
Interrupt our existing patterns
Create new patterns
incorporating creative thinking
Collaborate to shape and share ideas

14.
Read more…
• James Zull
– The Art of Changing the Brain
– From Brain to Mind
• John Medina: Brain Rules
• Mihaly Czichzentmihaly: Flow
• Daniel Kahneman: Thinking, Fast and Slow
BEING CREATIVE

15.
Motivation at Work
Building a creative-supportive
work environment

16.
Ingredients for creative thinking
Trust
Engagement
Drive
Bet: how my work will be valued
- > what I will share
whether I feel valued
- > how I'll collaborate
the value I find in my work
+ trust & engagement
- > what I’ll invest of myself
MOTIVATION

17.
Demotivation at Work
MOTIVATION

18.
Building Trust, Engagement & Drive
Drive: AMP’d
Engagement: SCARF
Trust: ABCD
MOTIVATION

19.
Trust: ABCD
Able
Believable
Connected
Dependable
Ken Blanchard - ABCD Trust Model™
“The Foundations”
MOTIVATION
what I will share

20.
Engagement: SCARF
David Rock SCARF Model:
“Comfort”
Status
Certainty
Autonomy
Relatedness
Fairness
MOTIVATION
how I'll collaborate

21.
Drive: AMP
Autonomy
Mastery
Purpose
Daniel Pink Drive:
“AMP’d & Ready to Go”
MOTIVATION
what I’ll invest of myself

22.
Trust, Engagement & Drive
• Intrinsically motivated
• Collaborative
• Skilled team
• Ripe for Creativity
MOTIVATION

23.
How do you get that?
MOTIVATION

24.
Use the Retrospective…
Trust
Able
Believable
Connected
Dependable
Engagement
Status
Certainty
Autonomy
Relatedness
Fairness
Drive
Autonomy
Mastery
Purpose
MOTIVATION

25.
Self motivating team
Trust
Able
grow skills
Believable
attainable goals
Connected
shared adventure
Dependable
show up, participate
Engagement
Status
celebrate improvements
Certainty
set target, measure success
Autonomy
choose how
Relatedness
contribute; share adventure
Fairness
participate, attainable
Drive
Autonomy
choose challenges
Mastery
understanding,
improvements, skills
Purpose
clear target, team benefit
MOTIVATION

26.
Read more…
• Daniel Pink: Drive
• David Rock: Your Brain At Work
• Ken Blanchard: Trust Works
• Patrick Lencioni: The 5 Dysfunctions of a Team
• Edward Deci: Why We Do What We Do
MOTIVATION

27.
Rethink the Retro
as a creative tool

28.
Evolution of the Retrospective
RETROSPECTIVES

29.
Inspecting and Adapting 1.0
Telling our stories
RETROSPECTIVES

30.
Inspecting and Adapting 2.0
Close
Explore information,
insights and ideas
about the topic
Narrow the focus,
valuable & practical,
clarify actions
Open Divergent Convergent
RETROSPECTIVES
Understanding, Collaboration, Facilitation

31.
Inspecting and Adapting 2.0
Set the
Scene
Agile Retrospectives – Esther Derby & Diana Larson 2006
Close the
Retrospective
Gather
Data
Generate
Insights
Decide
what to do
RETROSPECTIVES
Understanding, Collaboration, Facilitation

32.
Inspecting and Adapting 3.0
Play
Make the retro a tinkering space
RETROSPECTIVES
Create our stories

33.
Inspecting and Adapting 3.0
RETROSPECTIVES
Develop fluency and flexibility
Complexity
Systems thinking
Design thinking
Innovation
etc...
Make the retro a tinkering space

34.
“Retro-Spective”
Looking back…..
Where (some of) the data is
RETROSPECTIVES

35.
The Agile Principle
“At regular intervals the team
reflects on
how to become more effective
then tunes and adjusts
its behaviour accordingly”
- The Agile Manifesto
RETROSPECTIVES

36.
What if: we make future our focus?
RETROSPECTIVES

37.
Write a Goal hypothesis
“By [implementing our goal]
we expect [this result]”
(Pass conditions)
What we’ll see if we’re right
/ What we’ll see if we’re wrong
(Fail conditions)
RETROSPECTIVES
The Future (1) Explicit Bets
[review results]

38.
What could we do to make this happen?
How can we prepare?
Resilience
RETROSPECTIVES
The Future (2) Imagine the Futures
What could we do if this happens?

39.
The Future (3) Getting Really Creative
RETROSPECTIVES
Ideate

40.
Creative Thinking Format
Validate
Evaluate
Elaborate
Ideate
Select
Open
RETROSPECTIVES

41.
Activities you can try
Ideatoons
False Faces
Forced
Connection
Body
storming
Product Box
Lego
Ritual
Dissent
Lean canvas
Empathy
Map
Improv
IDEO
Matrix
RETROSPECTIVES
Combininations
Perspective shift
Dissonance
Imagination Visualization

42.
What does that look like?
RETROSPECTIVES

43.
Open: Improv
Stories: Accept and Build
Improv Story
“Yes, and…”
Improv Drawing
RETROSPECTIVES
Seeding

44.
Ideate: Generate ideas
• Ideatoons
• False Faces
• Forced Connection
RETROSPECTIVES

45.
Ideate
State the challenge
Clarify the frame
Shift the thinking perspective
Reassess what we know
Draw new connections
RETROSPECTIVES

46.
Ideate: Ideatoons
State challenge Need more ice cream
List attributes
Draw symbols
hungry sweet
delivery urgency
hungry sweet
delivery urgency
love packaging cold
love packaging cold
Experiment with combinations
Send ice-cream to a loved-one Sweet mix that you mix & freeze instantly
Ice cream delivery service Instant ice cream
RETROSPECTIVES
delivery love sweet cold packaging

47.
Ideate: False faces
State challenge Client reprioritizes then loses touch with planning
List assumptions
Prioritizing new work delays planned work
We send a build twice per sprint
Reverse (write in the negative)
How could the world be
different for the reverse
to be true?
“We don’t send a build twice / sprint”
Only send one build / sprint
Send multiple builds / sprint
Client could build on demand
–> upload changes to a central server
-> Sprint length is three weeks
We could change our sprint length
& send one build per sprint
RETROSPECTIVES

48.
Elaborate: Try ideas out
• Body Storming
• Lego
• Product Box
RETROSPECTIVES

49.
Elaborate: Body storming
Experiential Prototyping
Act out an interaction
with the product
Surfaces tacit assumptions
RETROSPECTIVES
Capture as you go
Overall shape of the idea
Questions to answer

50.
Validate
• Empathy Map
• Ritual Dissent / Play the Critic
• Lean Canvas
RETROSPECTIVES

51.
Validate: Empathy Map
Flesh out the detail; picture the future
Surfaces incorrect assumptions
& hidden opportunities
RETROSPECTIVES

52.
Evaluate
• IDEO - Feasibility
• SAFE / BOLD
RETROSPECTIVES

53.
Evaluate
RETROSPECTIVES

54.
Creative Thinking Format
Elaborate Validate
Ideate
Select
Open
RETROSPECTIVES
Evaluate

55.
Retrospectives 3.0
Focus on the Future rather than the past
Focus on Play rather than problems
Focus on Ideas rather than analyses
RETROSPECTIVES

56.
Read more…
• Michael Michalko: Thinkertoys
• Patricia Ryan Madson: Improv Wisdom
• Dave Gray: Gamestorming
• Edward De Bono: How to Have Creative Ideas
• Esther Derby & Diana Larson: Agile Retrospectives
• Jean Tabaka: Collaboration Explained
• Norm Kerth: Project Retrospectives
• facilitatingagility.com - tastycupcakes.com
innovationgames.com - retromat.com
RETROSPECTIVES

57.
So what does all this mean?

58.
To change our futures
have a practical play structure
in a motivating environment
supporting creative thinking
and create our own stories…

59.
special thanks
to Linda Rising
whose talks at Agile India 2013
inspired this talk
Book: Fearless Change
Patterns for Introducing New Ideas

60.
Get in Touch
Creative geniuses do not wait for the gifts of chance;
instead, they actively seek the accidental discovery.
Cara Turner
- Michael Michalko
Cape Town, South Africa
projectcodeX.co
sugsa.org.za
twitter: @cara_faye
facilitatingagility.com
slideshare.net/carafaye