Building Creative Teams: Motivation Engagement and Retrospectives

Cara Turner
Cara TurnerCEO & Agile Coach at Project codeX
Building Creative Teams 
Motivation 
Engagement 
& Retrospectives 
Cara Turner South Africa 
Agile Coach | User Group Chairman | Rigorous Tinkerer
Three sections: The Mechanics 
How do we generate new ideas? 
Motivation at Work 
Rethink the Retro as a creative tool
What is a retrospective? 
continuous 
improvement 
inspect 
& adapt 
regular 
SMART goals 
safe space collaborative 
gather data insights 
actions
How do we 
generate new ideas? 
it's all in the mind
We have ideas all the time… 
BEING CREATIVE
Things that limit creative thinking 
Existing neural 
networks: 
Our decision-making 
framework 
BEING CREATIVE 
Threat, stress 
Time
Things that help us let go 
imagining the future 
novelty 
laughter 
metaphor 
BEING CREATIVE 
dissonance play
Having an idea: Metaphor 
Metaphor helps us to: 
create language for things 
we know instinctively 
Dissonance: 
Force new connections 
 
Create new options 
BEING CREATIVE
Having an idea: Imagine the futures 
BEING CREATIVE 
Visualization is a key skill for creative thinking
Strengthening Networks 
BEING CREATIVE 
Experience 
& 
Repetition 
Play & Association 
Build habit
One good idea creates another 
BEING CREATIVE
Innovation is Social 
BEING CREATIVE 
Chance favours the connected mind
To generate breakthrough ideas 
BEING CREATIVE 
Interrupt our existing patterns 
Create new patterns 
incorporating creative thinking 
Collaborate to shape and share ideas
Read more… 
• James Zull 
– The Art of Changing the Brain 
– From Brain to Mind 
• John Medina: Brain Rules 
• Mihaly Czichzentmihaly: Flow 
• Daniel Kahneman: Thinking, Fast and Slow 
BEING CREATIVE
Motivation at Work 
Building a creative-supportive 
work environment
Ingredients for creative thinking 
Trust 
Engagement 
Drive 
Bet: how my work will be valued 
- > what I will share 
whether I feel valued 
- > how I'll collaborate 
the value I find in my work 
+ trust & engagement 
- > what I’ll invest of myself 
MOTIVATION
Demotivation at Work 
MOTIVATION
Building Trust, Engagement & Drive 
Drive: AMP’d 
Engagement: SCARF 
Trust: ABCD 
MOTIVATION
Trust: ABCD 
Able 
Believable 
Connected 
Dependable 
Ken Blanchard - ABCD Trust Model™ 
“The Foundations” 
MOTIVATION 
what I will share
Engagement: SCARF 
David Rock SCARF Model: 
“Comfort” 
Status 
Certainty 
Autonomy 
Relatedness 
Fairness 
MOTIVATION 
how I'll collaborate
Drive: AMP 
Autonomy 
Mastery 
Purpose 
Daniel Pink Drive: 
“AMP’d & Ready to Go” 
MOTIVATION 
what I’ll invest of myself
Trust, Engagement & Drive 
• Intrinsically motivated 
• Collaborative 
• Skilled team 
• Ripe for Creativity 
MOTIVATION
How do you get that? 
MOTIVATION
Use the Retrospective… 
Trust 
Able 
Believable 
Connected 
Dependable 
Engagement 
Status 
Certainty 
Autonomy 
Relatedness 
Fairness 
Drive 
Autonomy 
Mastery 
Purpose 
MOTIVATION
Self motivating team 
Trust 
Able 
grow skills 
Believable 
attainable goals 
Connected 
shared adventure 
Dependable 
show up, participate 
Engagement 
Status 
celebrate improvements 
Certainty 
set target, measure success 
Autonomy 
choose how 
Relatedness 
contribute; share adventure 
Fairness 
participate, attainable 
Drive 
Autonomy 
choose challenges 
Mastery 
understanding, 
improvements, skills 
Purpose 
clear target, team benefit 
MOTIVATION
Read more… 
• Daniel Pink: Drive 
• David Rock: Your Brain At Work 
• Ken Blanchard: Trust Works 
• Patrick Lencioni: The 5 Dysfunctions of a Team 
• Edward Deci: Why We Do What We Do 
MOTIVATION
Rethink the Retro 
as a creative tool
Evolution of the Retrospective 
RETROSPECTIVES
Inspecting and Adapting 1.0 
Telling our stories 
RETROSPECTIVES
Inspecting and Adapting 2.0 
Close 
Explore information, 
insights and ideas 
about the topic 
Narrow the focus, 
valuable & practical, 
clarify actions 
Open Divergent Convergent 
RETROSPECTIVES 
Understanding, Collaboration, Facilitation
Inspecting and Adapting 2.0 
Set the 
Scene 
Agile Retrospectives – Esther Derby & Diana Larson 2006 
Close the 
Retrospective 
Gather 
Data 
Generate 
Insights 
Decide 
what to do 
RETROSPECTIVES 
Understanding, Collaboration, Facilitation
Inspecting and Adapting 3.0 
Play 
Make the retro a tinkering space 
RETROSPECTIVES 
Create our stories
Inspecting and Adapting 3.0 
RETROSPECTIVES 
Develop fluency and flexibility 
Complexity 
Systems thinking 
Design thinking 
Innovation 
etc... 
Make the retro a tinkering space
“Retro-Spective” 
Looking back….. 
Where (some of) the data is 
RETROSPECTIVES
The Agile Principle 
“At regular intervals the team 
reflects on 
how to become more effective 
then tunes and adjusts 
its behaviour accordingly” 
- The Agile Manifesto 
RETROSPECTIVES
What if: we make future our focus? 
RETROSPECTIVES
Write a Goal hypothesis 
“By [implementing our goal] 
we expect [this result]” 
(Pass conditions) 
What we’ll see if we’re right 
/ What we’ll see if we’re wrong 
(Fail conditions) 
RETROSPECTIVES 
The Future (1) Explicit Bets 
[review results]
What could we do to make this happen? 
How can we prepare? 
Resilience 
RETROSPECTIVES 
The Future (2) Imagine the Futures 
What could we do if this happens?
The Future (3) Getting Really Creative 
RETROSPECTIVES 
Ideate
Creative Thinking Format 
Validate 
Evaluate 
Elaborate 
Ideate 
Select 
Open 
RETROSPECTIVES
Activities you can try 
Ideatoons 
False Faces 
Forced 
Connection 
Body 
storming 
Product Box 
Lego 
Ritual 
Dissent 
Lean canvas 
Empathy 
Map 
Improv 
IDEO 
Matrix 
RETROSPECTIVES 
Combininations 
Perspective shift 
Dissonance 
Imagination Visualization
What does that look like? 
RETROSPECTIVES
Open: Improv 
Stories: Accept and Build 
Improv Story 
“Yes, and…” 
Improv Drawing 
RETROSPECTIVES 
Seeding
Ideate: Generate ideas 
• Ideatoons 
• False Faces 
• Forced Connection 
RETROSPECTIVES
Ideate 
State the challenge 
Clarify the frame 
Shift the thinking perspective 
Reassess what we know 
Draw new connections 
RETROSPECTIVES
Ideate: Ideatoons 
State challenge Need more ice cream 
List attributes 
Draw symbols 
hungry sweet 
delivery urgency 
hungry sweet 
delivery urgency 
love packaging cold 
love packaging cold 
Experiment with combinations 
Send ice-cream to a loved-one Sweet mix that you mix & freeze instantly 
Ice cream delivery service Instant ice cream 
RETROSPECTIVES 
delivery love sweet cold packaging
Ideate: False faces 
State challenge Client reprioritizes then loses touch with planning 
List assumptions 
Prioritizing new work delays planned work 
We send a build twice per sprint 
Reverse (write in the negative) 
How could the world be 
different for the reverse 
to be true? 
“We don’t send a build twice / sprint” 
Only send one build / sprint 
Send multiple builds / sprint 
Client could build on demand 
–> upload changes to a central server 
-> Sprint length is three weeks 
We could change our sprint length 
& send one build per sprint 
RETROSPECTIVES
Elaborate: Try ideas out 
• Body Storming 
• Lego 
• Product Box 
RETROSPECTIVES
Elaborate: Body storming 
Experiential Prototyping 
Act out an interaction 
with the product 
Surfaces tacit assumptions 
RETROSPECTIVES 
Capture as you go 
Overall shape of the idea 
Questions to answer
Validate 
• Empathy Map 
• Ritual Dissent / Play the Critic 
• Lean Canvas 
RETROSPECTIVES
Validate: Empathy Map 
Flesh out the detail; picture the future 
Surfaces incorrect assumptions 
& hidden opportunities 
RETROSPECTIVES
Evaluate 
• IDEO - Feasibility 
• SAFE / BOLD 
RETROSPECTIVES
Evaluate 
RETROSPECTIVES
Creative Thinking Format 
Elaborate Validate 
Ideate 
Select 
Open 
RETROSPECTIVES 
Evaluate
Retrospectives 3.0 
Focus on the Future rather than the past 
Focus on Play rather than problems 
Focus on Ideas rather than analyses 
RETROSPECTIVES
Read more… 
• Michael Michalko: Thinkertoys 
• Patricia Ryan Madson: Improv Wisdom 
• Dave Gray: Gamestorming 
• Edward De Bono: How to Have Creative Ideas 
• Esther Derby & Diana Larson: Agile Retrospectives 
• Jean Tabaka: Collaboration Explained 
• Norm Kerth: Project Retrospectives 
• facilitatingagility.com - tastycupcakes.com 
innovationgames.com - retromat.com 
RETROSPECTIVES
So what does all this mean?
To change our futures 
have a practical play structure 
in a motivating environment 
supporting creative thinking 
and create our own stories…
special thanks 
to Linda Rising 
whose talks at Agile India 2013 
inspired this talk 
Book: Fearless Change 
Patterns for Introducing New Ideas
Get in Touch 
Creative geniuses do not wait for the gifts of chance; 
instead, they actively seek the accidental discovery. 
Cara Turner 
- Michael Michalko 
Cape Town, South Africa 
projectcodeX.co 
sugsa.org.za 
twitter: @cara_faye 
facilitatingagility.com 
slideshare.net/carafaye
1 of 60

Recommended

Slovenia Appreciative Inquiry Slides With Cooperrider by
Slovenia Appreciative Inquiry Slides With CooperriderSlovenia Appreciative Inquiry Slides With Cooperrider
Slovenia Appreciative Inquiry Slides With Cooperriderdlc6
1.8K views101 slides
Appreciative Inquiry: Leading Positive Change in Health Care by
Appreciative Inquiry: Leading Positive Change in Health CareAppreciative Inquiry: Leading Positive Change in Health Care
Appreciative Inquiry: Leading Positive Change in Health CareDiana Whitney PhD
6.5K views45 slides
Appreciative Agile: Overturning the Problem Bias by
Appreciative Agile: Overturning the Problem BiasAppreciative Agile: Overturning the Problem Bias
Appreciative Agile: Overturning the Problem BiasSue Johnston, MBA + a bunch of other stuff
872 views43 slides
Story mapping introduction short version by
Story mapping introduction short versionStory mapping introduction short version
Story mapping introduction short versionCraig Brown
1.8K views23 slides
Meaning of Awesome: Supporting Documentation by
Meaning of Awesome: Supporting DocumentationMeaning of Awesome: Supporting Documentation
Meaning of Awesome: Supporting DocumentationNandita Chakravarti
496 views20 slides

More Related Content

What's hot

Activities and Exercises for Workshops that Work (Confab 2019) by
Activities and Exercises for Workshops that Work (Confab 2019)Activities and Exercises for Workshops that Work (Confab 2019)
Activities and Exercises for Workshops that Work (Confab 2019)Tracy Playle
207 views73 slides
Workshop creativity by
Workshop creativityWorkshop creativity
Workshop creativityFloris Koot
772 views50 slides
Sla pharma thinking strategically & critically seeing possibilities for web by
Sla pharma thinking strategically & critically seeing possibilities for webSla pharma thinking strategically & critically seeing possibilities for web
Sla pharma thinking strategically & critically seeing possibilities for webRebecca Jones
759 views39 slides
Visual Tools and Innovation Games Full Day Workshop - SPTech-Con Austin - F... by
Visual Tools and Innovation Games   Full Day Workshop - SPTech-Con Austin - F...Visual Tools and Innovation Games   Full Day Workshop - SPTech-Con Austin - F...
Visual Tools and Innovation Games Full Day Workshop - SPTech-Con Austin - F...Michelle Caldwell, PSM, SSGB
768 views190 slides
Visual Tools and Innovation Games - full day workshop - dev intersections - n... by
Visual Tools and Innovation Games - full day workshop - dev intersections - n...Visual Tools and Innovation Games - full day workshop - dev intersections - n...
Visual Tools and Innovation Games - full day workshop - dev intersections - n...Michelle Caldwell, PSM, SSGB
891 views196 slides
Project & Business Planning Workshop - 2008 by
Project & Business Planning Workshop - 2008Project & Business Planning Workshop - 2008
Project & Business Planning Workshop - 2008AIngerman
372 views68 slides

What's hot(20)

Activities and Exercises for Workshops that Work (Confab 2019) by Tracy Playle
Activities and Exercises for Workshops that Work (Confab 2019)Activities and Exercises for Workshops that Work (Confab 2019)
Activities and Exercises for Workshops that Work (Confab 2019)
Tracy Playle207 views
Workshop creativity by Floris Koot
Workshop creativityWorkshop creativity
Workshop creativity
Floris Koot772 views
Sla pharma thinking strategically & critically seeing possibilities for web by Rebecca Jones
Sla pharma thinking strategically & critically seeing possibilities for webSla pharma thinking strategically & critically seeing possibilities for web
Sla pharma thinking strategically & critically seeing possibilities for web
Rebecca Jones759 views
Project & Business Planning Workshop - 2008 by AIngerman
Project & Business Planning Workshop - 2008Project & Business Planning Workshop - 2008
Project & Business Planning Workshop - 2008
AIngerman372 views
UX Design And The Mind (UX Design + Persuasion) by Robert Neal
UX  Design And The  Mind (UX Design + Persuasion)UX  Design And The  Mind (UX Design + Persuasion)
UX Design And The Mind (UX Design + Persuasion)
Robert Neal6.8K views
Alignment by kktv
AlignmentAlignment
Alignment
kktv885 views
DALANA WOODWARD - Contextual Research Process Book by Dalana Woodward
DALANA WOODWARD - Contextual Research Process Book  DALANA WOODWARD - Contextual Research Process Book
DALANA WOODWARD - Contextual Research Process Book
Dalana Woodward415 views
Become an Initiator Problem Solving and Decision Making by Sameera Ali Baba
Become an Initiator Problem Solving and Decision MakingBecome an Initiator Problem Solving and Decision Making
Become an Initiator Problem Solving and Decision Making
Sameera Ali Baba170 views
High Impact Entrepreneurship LAB 2015 by Max Oliva
High Impact Entrepreneurship LAB 2015High Impact Entrepreneurship LAB 2015
High Impact Entrepreneurship LAB 2015
Max Oliva708 views
Deep Impact or Armageddon? Moving from Idea to Design by Carolyn Chandler
Deep Impact or Armageddon? Moving from Idea to DesignDeep Impact or Armageddon? Moving from Idea to Design
Deep Impact or Armageddon? Moving from Idea to Design
Carolyn Chandler2.3K views
The 3 P's for a fresh start in 2014 by pmcnw
The 3 P's for a fresh start in 2014The 3 P's for a fresh start in 2014
The 3 P's for a fresh start in 2014
pmcnw875 views

Viewers also liked

Leyre & nestor l ondon by
Leyre & nestor l ondonLeyre & nestor l ondon
Leyre & nestor l ondoncoleballobar
1.1K views12 slides
Finding and Keeping your Creative Motivation by
Finding and Keeping your Creative MotivationFinding and Keeping your Creative Motivation
Finding and Keeping your Creative MotivationElliott Munoz
5.4K views30 slides
Building trust into communciations strategies by
Building trust into communciations strategiesBuilding trust into communciations strategies
Building trust into communciations strategiesRoss Taylor
367 views22 slides
Territories, Not Hierarchies by
Territories, Not HierarchiesTerritories, Not Hierarchies
Territories, Not HierarchiesGary Pedretti
1K views63 slides
Creative Design and Motivation by
Creative Design and MotivationCreative Design and Motivation
Creative Design and MotivationHeyday ApS
3.9K views14 slides
Communication and Trust - TYPO3camp Poland 2013 by
Communication and Trust - TYPO3camp Poland 2013Communication and Trust - TYPO3camp Poland 2013
Communication and Trust - TYPO3camp Poland 2013Age of Peers
1.3K views18 slides

Viewers also liked(20)

Leyre & nestor l ondon by coleballobar
Leyre & nestor l ondonLeyre & nestor l ondon
Leyre & nestor l ondon
coleballobar1.1K views
Finding and Keeping your Creative Motivation by Elliott Munoz
Finding and Keeping your Creative MotivationFinding and Keeping your Creative Motivation
Finding and Keeping your Creative Motivation
Elliott Munoz5.4K views
Building trust into communciations strategies by Ross Taylor
Building trust into communciations strategiesBuilding trust into communciations strategies
Building trust into communciations strategies
Ross Taylor367 views
Territories, Not Hierarchies by Gary Pedretti
Territories, Not HierarchiesTerritories, Not Hierarchies
Territories, Not Hierarchies
Gary Pedretti1K views
Creative Design and Motivation by Heyday ApS
Creative Design and MotivationCreative Design and Motivation
Creative Design and Motivation
Heyday ApS3.9K views
Communication and Trust - TYPO3camp Poland 2013 by Age of Peers
Communication and Trust - TYPO3camp Poland 2013Communication and Trust - TYPO3camp Poland 2013
Communication and Trust - TYPO3camp Poland 2013
Age of Peers1.3K views
Organizational trust course outline by Ashraf Osman
Organizational trust course outlineOrganizational trust course outline
Organizational trust course outline
Ashraf Osman1.1K views
Motivation and Organizational Behaviour by Muhammad Awais
Motivation and Organizational BehaviourMotivation and Organizational Behaviour
Motivation and Organizational Behaviour
Muhammad Awais2.7K views
ADL 110 Intrinsic vs Extrinsic Motivation Final music by Rhonda Clausen
ADL 110 Intrinsic vs Extrinsic Motivation Final musicADL 110 Intrinsic vs Extrinsic Motivation Final music
ADL 110 Intrinsic vs Extrinsic Motivation Final music
Rhonda Clausen720 views
Mba ii hrm u-4.7 hr audit by Rai University
Mba ii hrm u-4.7 hr auditMba ii hrm u-4.7 hr audit
Mba ii hrm u-4.7 hr audit
Rai University1.5K views
Conflict Resolution: Tools for Analyzing, Diagnosing, and Resolving Organizat... by David Williamson
Conflict Resolution: Tools for Analyzing, Diagnosing, and Resolving Organizat...Conflict Resolution: Tools for Analyzing, Diagnosing, and Resolving Organizat...
Conflict Resolution: Tools for Analyzing, Diagnosing, and Resolving Organizat...
David Williamson7.4K views
الدبلومة المهنية في ادارة الموارد البشرية ** القاهرة والمنصورة في 13 ديسمبر 2... by usama eladl
الدبلومة المهنية في ادارة الموارد البشرية ** القاهرة والمنصورة في 13 ديسمبر 2...الدبلومة المهنية في ادارة الموارد البشرية ** القاهرة والمنصورة في 13 ديسمبر 2...
الدبلومة المهنية في ادارة الموارد البشرية ** القاهرة والمنصورة في 13 ديسمبر 2...
usama eladl273 views
HRM | Course | Chapter 1 Wonder Box by Andrew Ashraf
HRM | Course | Chapter 1 Wonder BoxHRM | Course | Chapter 1 Wonder Box
HRM | Course | Chapter 1 Wonder Box
Andrew Ashraf3.4K views
Employee Motivation and Engagement by Greatify
Employee Motivation and EngagementEmployee Motivation and Engagement
Employee Motivation and Engagement
Greatify5.9K views
Motivation intrinsic extrinsic pres by Virtu Institute
Motivation intrinsic extrinsic presMotivation intrinsic extrinsic pres
Motivation intrinsic extrinsic pres
Virtu Institute2.6K views
Stanford Class Presidents, Session One: Feedback by Ed Batista
Stanford Class Presidents, Session One: FeedbackStanford Class Presidents, Session One: Feedback
Stanford Class Presidents, Session One: Feedback
Ed Batista24K views
Human Resource Accounting (MBA) by Mayur Patil
Human Resource Accounting (MBA)Human Resource Accounting (MBA)
Human Resource Accounting (MBA)
Mayur Patil11.4K views
الدبلوم العملي في الموارد البشرية by Walid Al Wakeel
الدبلوم العملي في الموارد البشريةالدبلوم العملي في الموارد البشرية
الدبلوم العملي في الموارد البشرية
Walid Al Wakeel841 views
إدارة الموارد البشرية by Mohcine Boudanes
إدارة الموارد البشريةإدارة الموارد البشرية
إدارة الموارد البشرية
Mohcine Boudanes5.6K views

Similar to Building Creative Teams: Motivation Engagement and Retrospectives

Creative Behaviour - David Baskerville and David Avis by
Creative Behaviour - David Baskerville and David AvisCreative Behaviour - David Baskerville and David Avis
Creative Behaviour - David Baskerville and David AvisIIBA UK Chapter
2.2K views32 slides
Becoming Effective Problem Solvers by
Becoming Effective Problem SolversBecoming Effective Problem Solvers
Becoming Effective Problem SolversTeresa Lawrence, Ph.D., PMP
373 views106 slides
Design the future of the Australian Web Industry with Design Thinking by
Design the future of the Australian Web Industry with Design ThinkingDesign the future of the Australian Web Industry with Design Thinking
Design the future of the Australian Web Industry with Design ThinkingWilliam Donovan
1.1K views70 slides
(Design) Principles To Build By by
(Design) Principles To Build By(Design) Principles To Build By
(Design) Principles To Build ByStephen Anderson
25.2K views31 slides
Going from good to great with concept testing by
Going from good to great with concept testingGoing from good to great with concept testing
Going from good to great with concept testingBen Crothers
853 views41 slides
Divergence Airways UPDATED by
Divergence Airways UPDATEDDivergence Airways UPDATED
Divergence Airways UPDATEDMike Biggs GAICD
534 views49 slides

Similar to Building Creative Teams: Motivation Engagement and Retrospectives(20)

Creative Behaviour - David Baskerville and David Avis by IIBA UK Chapter
Creative Behaviour - David Baskerville and David AvisCreative Behaviour - David Baskerville and David Avis
Creative Behaviour - David Baskerville and David Avis
IIBA UK Chapter2.2K views
Design the future of the Australian Web Industry with Design Thinking by William Donovan
Design the future of the Australian Web Industry with Design ThinkingDesign the future of the Australian Web Industry with Design Thinking
Design the future of the Australian Web Industry with Design Thinking
William Donovan1.1K views
(Design) Principles To Build By by Stephen Anderson
(Design) Principles To Build By(Design) Principles To Build By
(Design) Principles To Build By
Stephen Anderson25.2K views
Going from good to great with concept testing by Ben Crothers
Going from good to great with concept testingGoing from good to great with concept testing
Going from good to great with concept testing
Ben Crothers853 views
Maximizing the ROI of Design Thinking by Mary Halling
Maximizing the ROI of Design ThinkingMaximizing the ROI of Design Thinking
Maximizing the ROI of Design Thinking
Mary Halling67 views
Maximizing the ROI of Design Thinking by MURAL
Maximizing the ROI of Design ThinkingMaximizing the ROI of Design Thinking
Maximizing the ROI of Design Thinking
MURAL6.1K views
Real Talk: Proving Value through a Scrappy Playbook (Dianne Que at DesignOps ... by Rosenfeld Media
Real Talk: Proving Value through a Scrappy Playbook (Dianne Que at DesignOps ...Real Talk: Proving Value through a Scrappy Playbook (Dianne Que at DesignOps ...
Real Talk: Proving Value through a Scrappy Playbook (Dianne Que at DesignOps ...
Rosenfeld Media10.8K views
Leading Without Seeing: managing distributed teams by Shane Pearlman
Leading Without Seeing: managing distributed teamsLeading Without Seeing: managing distributed teams
Leading Without Seeing: managing distributed teams
Shane Pearlman152.8K views
Ready to be a Design Thinking Supa' Star?! by Dr. Melissa Sassi
Ready to be a Design Thinking Supa' Star?!Ready to be a Design Thinking Supa' Star?!
Ready to be a Design Thinking Supa' Star?!
Dr. Melissa Sassi397 views
Creative thinking by Seena Zarie
Creative thinkingCreative thinking
Creative thinking
Seena Zarie3.1K views
CYCLES Course (1): Course Introduction by Bryan Cassady
CYCLES Course (1): Course Introduction CYCLES Course (1): Course Introduction
CYCLES Course (1): Course Introduction
Bryan Cassady211 views
Outside in, Better Design by Looking Outwards, UXSEA Summit 2019 by Kuldeep Kulshreshtha
Outside in, Better Design by Looking Outwards, UXSEA Summit 2019Outside in, Better Design by Looking Outwards, UXSEA Summit 2019
Outside in, Better Design by Looking Outwards, UXSEA Summit 2019
Touchstones v. 3 - DE IA by Jess McMullin
Touchstones v. 3 - DE IATouchstones v. 3 - DE IA
Touchstones v. 3 - DE IA
Jess McMullin681 views
Building Character: Creating Consistent Experiences With Design Principles- ... by Mad*Pow
Building Character: Creating Consistent Experiences With Design Principles-  ...Building Character: Creating Consistent Experiences With Design Principles-  ...
Building Character: Creating Consistent Experiences With Design Principles- ...
Mad*Pow345 views
Chester county, pa by mrspal
Chester county, paChester county, pa
Chester county, pa
mrspal621 views
The Art of the Retrospective: How to run an awesome retrospective meeting by Chris Smith
The Art of the Retrospective: How to run an awesome retrospective meetingThe Art of the Retrospective: How to run an awesome retrospective meeting
The Art of the Retrospective: How to run an awesome retrospective meeting
Chris Smith29.3K views

More from Cara Turner

Continuous learning at work SGZA 2021 by
Continuous learning at work SGZA 2021Continuous learning at work SGZA 2021
Continuous learning at work SGZA 2021Cara Turner
28 views48 slides
Continuous Learning at Work by
Continuous Learning at WorkContinuous Learning at Work
Continuous Learning at WorkCara Turner
309 views49 slides
Challenging the Metrics that Limit Diversity in the Software industry by
Challenging the Metrics that Limit Diversity in the Software industryChallenging the Metrics that Limit Diversity in the Software industry
Challenging the Metrics that Limit Diversity in the Software industryCara Turner
80 views21 slides
Beyond Diversity: Embracing inclusion by
Beyond Diversity: Embracing inclusionBeyond Diversity: Embracing inclusion
Beyond Diversity: Embracing inclusionCara Turner
554 views13 slides
Embracing Diversity by
Embracing DiversityEmbracing Diversity
Embracing DiversityCara Turner
1.4K views46 slides
Can Agility Change the World? by
Can Agility Change the World?Can Agility Change the World?
Can Agility Change the World?Cara Turner
986 views59 slides

More from Cara Turner(9)

Continuous learning at work SGZA 2021 by Cara Turner
Continuous learning at work SGZA 2021Continuous learning at work SGZA 2021
Continuous learning at work SGZA 2021
Cara Turner28 views
Continuous Learning at Work by Cara Turner
Continuous Learning at WorkContinuous Learning at Work
Continuous Learning at Work
Cara Turner309 views
Challenging the Metrics that Limit Diversity in the Software industry by Cara Turner
Challenging the Metrics that Limit Diversity in the Software industryChallenging the Metrics that Limit Diversity in the Software industry
Challenging the Metrics that Limit Diversity in the Software industry
Cara Turner80 views
Beyond Diversity: Embracing inclusion by Cara Turner
Beyond Diversity: Embracing inclusionBeyond Diversity: Embracing inclusion
Beyond Diversity: Embracing inclusion
Cara Turner554 views
Embracing Diversity by Cara Turner
Embracing DiversityEmbracing Diversity
Embracing Diversity
Cara Turner1.4K views
Can Agility Change the World? by Cara Turner
Can Agility Change the World?Can Agility Change the World?
Can Agility Change the World?
Cara Turner986 views
Deliberate Discovery and the Myth of Certainty by Cara Turner
Deliberate Discovery and the Myth of CertaintyDeliberate Discovery and the Myth of Certainty
Deliberate Discovery and the Myth of Certainty
Cara Turner1.4K views
Agile Requirements - Journey of a User Story by Cara Turner
Agile Requirements - Journey of a User StoryAgile Requirements - Journey of a User Story
Agile Requirements - Journey of a User Story
Cara Turner3.1K views
Close the Loop - Simplifying A3 Thinking for Team Retrospectives by Cara Turner
Close the Loop - Simplifying A3 Thinking for Team RetrospectivesClose the Loop - Simplifying A3 Thinking for Team Retrospectives
Close the Loop - Simplifying A3 Thinking for Team Retrospectives
Cara Turner1.8K views

Recently uploaded

How to reduce cold starts for Java Serverless applications in AWS at JCON Wor... by
How to reduce cold starts for Java Serverless applications in AWS at JCON Wor...How to reduce cold starts for Java Serverless applications in AWS at JCON Wor...
How to reduce cold starts for Java Serverless applications in AWS at JCON Wor...Vadym Kazulkin
70 views64 slides
AMD: 4th Generation EPYC CXL Demo by
AMD: 4th Generation EPYC CXL DemoAMD: 4th Generation EPYC CXL Demo
AMD: 4th Generation EPYC CXL DemoCXL Forum
126 views6 slides
GigaIO: The March of Composability Onward to Memory with CXL by
GigaIO: The March of Composability Onward to Memory with CXLGigaIO: The March of Composability Onward to Memory with CXL
GigaIO: The March of Composability Onward to Memory with CXLCXL Forum
126 views12 slides
Transcript: The Details of Description Techniques tips and tangents on altern... by
Transcript: The Details of Description Techniques tips and tangents on altern...Transcript: The Details of Description Techniques tips and tangents on altern...
Transcript: The Details of Description Techniques tips and tangents on altern...BookNet Canada
119 views15 slides
"Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad... by
"Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad..."Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad...
"Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad...Fwdays
40 views30 slides

Recently uploaded(20)

How to reduce cold starts for Java Serverless applications in AWS at JCON Wor... by Vadym Kazulkin
How to reduce cold starts for Java Serverless applications in AWS at JCON Wor...How to reduce cold starts for Java Serverless applications in AWS at JCON Wor...
How to reduce cold starts for Java Serverless applications in AWS at JCON Wor...
Vadym Kazulkin70 views
AMD: 4th Generation EPYC CXL Demo by CXL Forum
AMD: 4th Generation EPYC CXL DemoAMD: 4th Generation EPYC CXL Demo
AMD: 4th Generation EPYC CXL Demo
CXL Forum126 views
GigaIO: The March of Composability Onward to Memory with CXL by CXL Forum
GigaIO: The March of Composability Onward to Memory with CXLGigaIO: The March of Composability Onward to Memory with CXL
GigaIO: The March of Composability Onward to Memory with CXL
CXL Forum126 views
Transcript: The Details of Description Techniques tips and tangents on altern... by BookNet Canada
Transcript: The Details of Description Techniques tips and tangents on altern...Transcript: The Details of Description Techniques tips and tangents on altern...
Transcript: The Details of Description Techniques tips and tangents on altern...
BookNet Canada119 views
"Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad... by Fwdays
"Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad..."Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad...
"Ukrainian Mobile Banking Scaling in Practice. From 0 to 100 and beyond", Vad...
Fwdays40 views
Photowave Presentation Slides - 11.8.23.pptx by CXL Forum
Photowave Presentation Slides - 11.8.23.pptxPhotowave Presentation Slides - 11.8.23.pptx
Photowave Presentation Slides - 11.8.23.pptx
CXL Forum126 views
PharoJS - Zürich Smalltalk Group Meetup November 2023 by Noury Bouraqadi
PharoJS - Zürich Smalltalk Group Meetup November 2023PharoJS - Zürich Smalltalk Group Meetup November 2023
PharoJS - Zürich Smalltalk Group Meetup November 2023
Noury Bouraqadi113 views
[2023] Putting the R! in R&D.pdf by Eleanor McHugh
[2023] Putting the R! in R&D.pdf[2023] Putting the R! in R&D.pdf
[2023] Putting the R! in R&D.pdf
Eleanor McHugh38 views
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum... by NUS-ISS
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...
NUS-ISS28 views
MemVerge: Memory Viewer Software by CXL Forum
MemVerge: Memory Viewer SoftwareMemVerge: Memory Viewer Software
MemVerge: Memory Viewer Software
CXL Forum118 views
Samsung: CMM-H Tiered Memory Solution with Built-in DRAM by CXL Forum
Samsung: CMM-H Tiered Memory Solution with Built-in DRAMSamsung: CMM-H Tiered Memory Solution with Built-in DRAM
Samsung: CMM-H Tiered Memory Solution with Built-in DRAM
CXL Forum105 views
Five Things You SHOULD Know About Postman by Postman
Five Things You SHOULD Know About PostmanFive Things You SHOULD Know About Postman
Five Things You SHOULD Know About Postman
Postman25 views
TE Connectivity: Card Edge Interconnects by CXL Forum
TE Connectivity: Card Edge InterconnectsTE Connectivity: Card Edge Interconnects
TE Connectivity: Card Edge Interconnects
CXL Forum96 views
Micron CXL product and architecture update by CXL Forum
Micron CXL product and architecture updateMicron CXL product and architecture update
Micron CXL product and architecture update
CXL Forum27 views
Spesifikasi Lengkap ASUS Vivobook Go 14 by Dot Semarang
Spesifikasi Lengkap ASUS Vivobook Go 14Spesifikasi Lengkap ASUS Vivobook Go 14
Spesifikasi Lengkap ASUS Vivobook Go 14
Dot Semarang35 views
CXL at OCP by CXL Forum
CXL at OCPCXL at OCP
CXL at OCP
CXL Forum208 views
The details of description: Techniques, tips, and tangents on alternative tex... by BookNet Canada
The details of description: Techniques, tips, and tangents on alternative tex...The details of description: Techniques, tips, and tangents on alternative tex...
The details of description: Techniques, tips, and tangents on alternative tex...
BookNet Canada110 views
Webinar : Competing for tomorrow’s leaders – How MENA insurers can win the wa... by The Digital Insurer
Webinar : Competing for tomorrow’s leaders – How MENA insurers can win the wa...Webinar : Competing for tomorrow’s leaders – How MENA insurers can win the wa...
Webinar : Competing for tomorrow’s leaders – How MENA insurers can win the wa...

Building Creative Teams: Motivation Engagement and Retrospectives

  • 1. Building Creative Teams Motivation Engagement & Retrospectives Cara Turner South Africa Agile Coach | User Group Chairman | Rigorous Tinkerer
  • 2. Three sections: The Mechanics How do we generate new ideas? Motivation at Work Rethink the Retro as a creative tool
  • 3. What is a retrospective? continuous improvement inspect & adapt regular SMART goals safe space collaborative gather data insights actions
  • 4. How do we generate new ideas? it's all in the mind
  • 5. We have ideas all the time… BEING CREATIVE
  • 6. Things that limit creative thinking Existing neural networks: Our decision-making framework BEING CREATIVE Threat, stress Time
  • 7. Things that help us let go imagining the future novelty laughter metaphor BEING CREATIVE dissonance play
  • 8. Having an idea: Metaphor Metaphor helps us to: create language for things we know instinctively Dissonance: Force new connections  Create new options BEING CREATIVE
  • 9. Having an idea: Imagine the futures BEING CREATIVE Visualization is a key skill for creative thinking
  • 10. Strengthening Networks BEING CREATIVE Experience & Repetition Play & Association Build habit
  • 11. One good idea creates another BEING CREATIVE
  • 12. Innovation is Social BEING CREATIVE Chance favours the connected mind
  • 13. To generate breakthrough ideas BEING CREATIVE Interrupt our existing patterns Create new patterns incorporating creative thinking Collaborate to shape and share ideas
  • 14. Read more… • James Zull – The Art of Changing the Brain – From Brain to Mind • John Medina: Brain Rules • Mihaly Czichzentmihaly: Flow • Daniel Kahneman: Thinking, Fast and Slow BEING CREATIVE
  • 15. Motivation at Work Building a creative-supportive work environment
  • 16. Ingredients for creative thinking Trust Engagement Drive Bet: how my work will be valued - > what I will share whether I feel valued - > how I'll collaborate the value I find in my work + trust & engagement - > what I’ll invest of myself MOTIVATION
  • 17. Demotivation at Work MOTIVATION
  • 18. Building Trust, Engagement & Drive Drive: AMP’d Engagement: SCARF Trust: ABCD MOTIVATION
  • 19. Trust: ABCD Able Believable Connected Dependable Ken Blanchard - ABCD Trust Model™ “The Foundations” MOTIVATION what I will share
  • 20. Engagement: SCARF David Rock SCARF Model: “Comfort” Status Certainty Autonomy Relatedness Fairness MOTIVATION how I'll collaborate
  • 21. Drive: AMP Autonomy Mastery Purpose Daniel Pink Drive: “AMP’d & Ready to Go” MOTIVATION what I’ll invest of myself
  • 22. Trust, Engagement & Drive • Intrinsically motivated • Collaborative • Skilled team • Ripe for Creativity MOTIVATION
  • 23. How do you get that? MOTIVATION
  • 24. Use the Retrospective… Trust Able Believable Connected Dependable Engagement Status Certainty Autonomy Relatedness Fairness Drive Autonomy Mastery Purpose MOTIVATION
  • 25. Self motivating team Trust Able grow skills Believable attainable goals Connected shared adventure Dependable show up, participate Engagement Status celebrate improvements Certainty set target, measure success Autonomy choose how Relatedness contribute; share adventure Fairness participate, attainable Drive Autonomy choose challenges Mastery understanding, improvements, skills Purpose clear target, team benefit MOTIVATION
  • 26. Read more… • Daniel Pink: Drive • David Rock: Your Brain At Work • Ken Blanchard: Trust Works • Patrick Lencioni: The 5 Dysfunctions of a Team • Edward Deci: Why We Do What We Do MOTIVATION
  • 27. Rethink the Retro as a creative tool
  • 28. Evolution of the Retrospective RETROSPECTIVES
  • 29. Inspecting and Adapting 1.0 Telling our stories RETROSPECTIVES
  • 30. Inspecting and Adapting 2.0 Close Explore information, insights and ideas about the topic Narrow the focus, valuable & practical, clarify actions Open Divergent Convergent RETROSPECTIVES Understanding, Collaboration, Facilitation
  • 31. Inspecting and Adapting 2.0 Set the Scene Agile Retrospectives – Esther Derby & Diana Larson 2006 Close the Retrospective Gather Data Generate Insights Decide what to do RETROSPECTIVES Understanding, Collaboration, Facilitation
  • 32. Inspecting and Adapting 3.0 Play Make the retro a tinkering space RETROSPECTIVES Create our stories
  • 33. Inspecting and Adapting 3.0 RETROSPECTIVES Develop fluency and flexibility Complexity Systems thinking Design thinking Innovation etc... Make the retro a tinkering space
  • 34. “Retro-Spective” Looking back….. Where (some of) the data is RETROSPECTIVES
  • 35. The Agile Principle “At regular intervals the team reflects on how to become more effective then tunes and adjusts its behaviour accordingly” - The Agile Manifesto RETROSPECTIVES
  • 36. What if: we make future our focus? RETROSPECTIVES
  • 37. Write a Goal hypothesis “By [implementing our goal] we expect [this result]” (Pass conditions) What we’ll see if we’re right / What we’ll see if we’re wrong (Fail conditions) RETROSPECTIVES The Future (1) Explicit Bets [review results]
  • 38. What could we do to make this happen? How can we prepare? Resilience RETROSPECTIVES The Future (2) Imagine the Futures What could we do if this happens?
  • 39. The Future (3) Getting Really Creative RETROSPECTIVES Ideate
  • 40. Creative Thinking Format Validate Evaluate Elaborate Ideate Select Open RETROSPECTIVES
  • 41. Activities you can try Ideatoons False Faces Forced Connection Body storming Product Box Lego Ritual Dissent Lean canvas Empathy Map Improv IDEO Matrix RETROSPECTIVES Combininations Perspective shift Dissonance Imagination Visualization
  • 42. What does that look like? RETROSPECTIVES
  • 43. Open: Improv Stories: Accept and Build Improv Story “Yes, and…” Improv Drawing RETROSPECTIVES Seeding
  • 44. Ideate: Generate ideas • Ideatoons • False Faces • Forced Connection RETROSPECTIVES
  • 45. Ideate State the challenge Clarify the frame Shift the thinking perspective Reassess what we know Draw new connections RETROSPECTIVES
  • 46. Ideate: Ideatoons State challenge Need more ice cream List attributes Draw symbols hungry sweet delivery urgency hungry sweet delivery urgency love packaging cold love packaging cold Experiment with combinations Send ice-cream to a loved-one Sweet mix that you mix & freeze instantly Ice cream delivery service Instant ice cream RETROSPECTIVES delivery love sweet cold packaging
  • 47. Ideate: False faces State challenge Client reprioritizes then loses touch with planning List assumptions Prioritizing new work delays planned work We send a build twice per sprint Reverse (write in the negative) How could the world be different for the reverse to be true? “We don’t send a build twice / sprint” Only send one build / sprint Send multiple builds / sprint Client could build on demand –> upload changes to a central server -> Sprint length is three weeks We could change our sprint length & send one build per sprint RETROSPECTIVES
  • 48. Elaborate: Try ideas out • Body Storming • Lego • Product Box RETROSPECTIVES
  • 49. Elaborate: Body storming Experiential Prototyping Act out an interaction with the product Surfaces tacit assumptions RETROSPECTIVES Capture as you go Overall shape of the idea Questions to answer
  • 50. Validate • Empathy Map • Ritual Dissent / Play the Critic • Lean Canvas RETROSPECTIVES
  • 51. Validate: Empathy Map Flesh out the detail; picture the future Surfaces incorrect assumptions & hidden opportunities RETROSPECTIVES
  • 52. Evaluate • IDEO - Feasibility • SAFE / BOLD RETROSPECTIVES
  • 54. Creative Thinking Format Elaborate Validate Ideate Select Open RETROSPECTIVES Evaluate
  • 55. Retrospectives 3.0 Focus on the Future rather than the past Focus on Play rather than problems Focus on Ideas rather than analyses RETROSPECTIVES
  • 56. Read more… • Michael Michalko: Thinkertoys • Patricia Ryan Madson: Improv Wisdom • Dave Gray: Gamestorming • Edward De Bono: How to Have Creative Ideas • Esther Derby & Diana Larson: Agile Retrospectives • Jean Tabaka: Collaboration Explained • Norm Kerth: Project Retrospectives • facilitatingagility.com - tastycupcakes.com innovationgames.com - retromat.com RETROSPECTIVES
  • 57. So what does all this mean?
  • 58. To change our futures have a practical play structure in a motivating environment supporting creative thinking and create our own stories…
  • 59. special thanks to Linda Rising whose talks at Agile India 2013 inspired this talk Book: Fearless Change Patterns for Introducing New Ideas
  • 60. Get in Touch Creative geniuses do not wait for the gifts of chance; instead, they actively seek the accidental discovery. Cara Turner - Michael Michalko Cape Town, South Africa projectcodeX.co sugsa.org.za twitter: @cara_faye facilitatingagility.com slideshare.net/carafaye

Editor's Notes

  1. Creativity happens alone, inside an individual, lit connection of ideas. But innovation is a social / community phenomena: to succeed you need multiple perspectives, and validation within a social context "Almost always great new ideas don’t emerge from within a single person or function, but at the intersection of functions or people that have never met before." - Clayton Christensen Creativity is individual: it’s true, sometimes we come up with better ideas alone, and we incubate them alone, and sometimes we develop them better alone. But to change the world you need to be in and of the world; because ideas work together, build, feed, chance & connected mind.
  2. Creativity happens alone, inside an individual, lit connection of ideas. But innovation is a social / community phenomena: to succeed you need multiple perspectives, and validation within a social context "Almost always great new ideas don’t emerge from within a single person or function, but at the intersection of functions or people that have never met before." - Clayton Christensen Creativity is individual: it’s true, sometimes we come up with better ideas alone, and we incubate them alone, and sometimes we develop them better alone. But to change the world you need to be in and of the world; because ideas work together, build, feed, chance & connected mind.
  3. Creativity happens alone, inside an individual, lit connection of ideas. But innovation is a social / community phenomena: to succeed you need multiple perspectives, and validation within a social context "Almost always great new ideas don’t emerge from within a single person or function, but at the intersection of functions or people that have never met before." - Clayton Christensen Creativity is individual: it’s true, sometimes we come up with better ideas alone, and we incubate them alone, and sometimes we develop them better alone. But to change the world you need to be in and of the world; because ideas work together, build, feed, chance & connected mind.
  4. Leadership trust – I’m safe at work To be honest, we must have trust – otherwise we’re trying not to offend people, trying to be respectful. Don’t share our ideas Able - Competent ; Believable: make promises they can keep; Connected – Relate, not distant; Dependable: fulfil their part of the bargain
  5. I like my work – towards response Status: recognition
  6. I want to give my best at work Purpose: Must connect to a feeling state - stories
  7. We synthesise happiness - able to work with obstacles, don’t need plain sailing, need to see purpose in what we’re doing. Story: Architects, surly -> positive & contributing, excited.
  8. We synthesise happiness - able to work with obstacles, don’t need plain sailing, need to see purpose in what we’re doing. Story: Architects, surly -> positive & contributing, excited.
  9. no mechanism for understanding; sandwich effect; mires us in problem thinking Retro is a punishment for a bad sprint Actions and Ideas limited by lack of safety, but also absence of idea generating process