SlideShare a Scribd company logo
1 of 35
Web Analytics: A Guide for Higher Education Marketers ©Robert E. Johnson, Ph.D. 2008   Adult Students: You Best Option for Enrollment Growth The Aslanian Group Boston, MA November 29-30, 2008
Two approaches to web analytics… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thanks for sharing experiences… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why use Google Analytics? ,[object Object],[object Object]
Problems with Google Analytics… ,[object Object],[object Object]
Key metrics recommended… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Google is determining key pages… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Track interest in degree programs…
Key metrics recommended… ,[object Object],[object Object]
Key metrics recommended… ,[object Object],[object Object]
Major challenge to success… ,[object Object],[object Object],[object Object],[object Object]
What does a marketer need to know? Google Analytics has 80+ programmed reports about website data… More data than you need to know
Do you need to know 47 screen resolutions?
Or 30 browser variations?
Marketing information from this page? http://www.worldcampus.psu.edu/iMBA.shtml
Let’s make a list… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Check points to start…set goals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Check point to start… filter out internal use ,[object Object],[object Object],[object Object]
Key Performance Indicators (KPI)
Percent visits by media type… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Percent visits by source… ,[object Object],[object Object],[object Object]
Percent of new vs. returning visitors ,[object Object],[object Object],[object Object],[object Object],[object Object]
Average time on your site… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Average time by segments… By source of the traffic…  By search keywords
Popularity of individual web pages… ,[object Object],[object Object],[object Object],[object Object]
Entry pages where people start… Bounce rate is a key metric here
Keyword marketing information… ,[object Object],[object Object],[object Object]
What happens with your own search? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Advice on starting an analytics program… “ Get started - set up a site and start to learn how to read the stats - stats are being wasted for every day you don't try this out.”
Getting up to speed and staying there…
A good place to start…
A book and a blog to continue…
Keeping up to date…   ClickZ  MarketingProfs
Glossary for reference…
Thank You! Bob Johnson, Ph.D. President and Senior Consultant Bob Johnson Consulting, LLC 226 Chauncey Court Marshall, MI 49068  248.766.6425  [email_address] Customer Carewords Research for Online Marketing Success:  http://www.bobjohnsonconsulting.com/customercarewords.html

More Related Content

What's hot

Social Media - What´s in it for me?
Social Media - What´s in it for me?Social Media - What´s in it for me?
Social Media - What´s in it for me?
Daniel Bjärne
 

What's hot (18)

The Guardian Guide to Context
The Guardian Guide to ContextThe Guardian Guide to Context
The Guardian Guide to Context
 
Human factors and digital communications - findings and best practices.
Human factors and digital communications - findings and best practices.Human factors and digital communications - findings and best practices.
Human factors and digital communications - findings and best practices.
 
Beyond the great firewall: social media in China - Presentation 3
Beyond the great firewall: social media in China - Presentation 3Beyond the great firewall: social media in China - Presentation 3
Beyond the great firewall: social media in China - Presentation 3
 
Internet marketing its trends and effect
Internet marketing its trends and effectInternet marketing its trends and effect
Internet marketing its trends and effect
 
Social Media - What´s in it for me?
Social Media - What´s in it for me?Social Media - What´s in it for me?
Social Media - What´s in it for me?
 
Niatx saas
Niatx saasNiatx saas
Niatx saas
 
Employing E-mail & Search Marketing at UA
Employing E-mail & Search Marketing at UAEmploying E-mail & Search Marketing at UA
Employing E-mail & Search Marketing at UA
 
Optimising digital marketing strategies and tactics through data analysis and...
Optimising digital marketing strategies and tactics through data analysis and...Optimising digital marketing strategies and tactics through data analysis and...
Optimising digital marketing strategies and tactics through data analysis and...
 
Platforum Logicav3.0
Platforum Logicav3.0Platforum Logicav3.0
Platforum Logicav3.0
 
Sales & Retention Convention - Managing Online Reviews
Sales & Retention Convention - Managing Online ReviewsSales & Retention Convention - Managing Online Reviews
Sales & Retention Convention - Managing Online Reviews
 
Advertisi
AdvertisiAdvertisi
Advertisi
 
How to Craft Push Notifications That Users Actually Want to Receive
How to Craft Push Notifications That Users Actually Want to ReceiveHow to Craft Push Notifications That Users Actually Want to Receive
How to Craft Push Notifications That Users Actually Want to Receive
 
Barcamp Talk: Growing A Business With Online Reviews
Barcamp Talk: Growing A Business With Online ReviewsBarcamp Talk: Growing A Business With Online Reviews
Barcamp Talk: Growing A Business With Online Reviews
 
Heuristic website review: It's your website. But it's your members' experience.
Heuristic website review: It's your website. But it's your members' experience.Heuristic website review: It's your website. But it's your members' experience.
Heuristic website review: It's your website. But it's your members' experience.
 
Social Media in the Marine Industry
Social Media in the Marine IndustrySocial Media in the Marine Industry
Social Media in the Marine Industry
 
Extreme Measures: Web Site Performance and ROI - Kelly Cutler & Grant Gannon
Extreme Measures: Web Site Performance and ROI - Kelly Cutler & Grant GannonExtreme Measures: Web Site Performance and ROI - Kelly Cutler & Grant Gannon
Extreme Measures: Web Site Performance and ROI - Kelly Cutler & Grant Gannon
 
Google socialhi5 workshop for dentists
Google socialhi5 workshop for dentistsGoogle socialhi5 workshop for dentists
Google socialhi5 workshop for dentists
 
Leverage the Consumer Experience for a Competitive Advantage
Leverage the Consumer Experience for a Competitive AdvantageLeverage the Consumer Experience for a Competitive Advantage
Leverage the Consumer Experience for a Competitive Advantage
 

Viewers also liked (8)

Audio Description for Media and Live Performance
Audio Description for Media and Live PerformanceAudio Description for Media and Live Performance
Audio Description for Media and Live Performance
 
Italiacamp
ItaliacampItaliacamp
Italiacamp
 
Towards the usage of pauses in audio-described videos
Towards the usage of pauses in audio-described videosTowards the usage of pauses in audio-described videos
Towards the usage of pauses in audio-described videos
 
Audio Description Techniques and Approaches
Audio Description Techniques and ApproachesAudio Description Techniques and Approaches
Audio Description Techniques and Approaches
 
Hero Journey
Hero JourneyHero Journey
Hero Journey
 
Theories of signs and language
Theories of signs and languageTheories of signs and language
Theories of signs and language
 
What Is Sign Language
What Is Sign LanguageWhat Is Sign Language
What Is Sign Language
 
Sign language ppt
Sign language pptSign language ppt
Sign language ppt
 

Similar to Web Analytics, a Marketer's Guide

UMCD 2011 Conference - Is Your Elephant Shy?
UMCD 2011 Conference - Is Your Elephant Shy?UMCD 2011 Conference - Is Your Elephant Shy?
UMCD 2011 Conference - Is Your Elephant Shy?
Tim Elleston
 
Adobe Education Leadership Forum 2011 in Hong Kong
Adobe Education Leadership Forum 2011 in Hong KongAdobe Education Leadership Forum 2011 in Hong Kong
Adobe Education Leadership Forum 2011 in Hong Kong
Tim Elleston
 
Understanding Online Marketing Sep
Understanding Online Marketing   SepUnderstanding Online Marketing   Sep
Understanding Online Marketing Sep
Sam shetty
 

Similar to Web Analytics, a Marketer's Guide (20)

PRSA Seminar, 10/17/10
PRSA Seminar, 10/17/10PRSA Seminar, 10/17/10
PRSA Seminar, 10/17/10
 
Perils and Promises of Technology in Online Communications
Perils and Promises of Technology in Online CommunicationsPerils and Promises of Technology in Online Communications
Perils and Promises of Technology in Online Communications
 
Let's Get Personal: Creating a Unique Web Experience Each and Every Time
Let's Get Personal: Creating a Unique Web Experience Each and Every TimeLet's Get Personal: Creating a Unique Web Experience Each and Every Time
Let's Get Personal: Creating a Unique Web Experience Each and Every Time
 
UMCD 2011 Conference - Is Your Elephant Shy?
UMCD 2011 Conference - Is Your Elephant Shy?UMCD 2011 Conference - Is Your Elephant Shy?
UMCD 2011 Conference - Is Your Elephant Shy?
 
Dashboards: Transform Your Data to Show Impact & Empower Action
Dashboards: Transform Your Data to Show Impact & Empower ActionDashboards: Transform Your Data to Show Impact & Empower Action
Dashboards: Transform Your Data to Show Impact & Empower Action
 
Digital Marketing Presentation
Digital Marketing PresentationDigital Marketing Presentation
Digital Marketing Presentation
 
Digital Marketing Presentation 2015
Digital Marketing Presentation 2015Digital Marketing Presentation 2015
Digital Marketing Presentation 2015
 
Google Analytics: Overview & Key Metrics for Retirement Communities
Google Analytics: Overview & Key Metrics for Retirement CommunitiesGoogle Analytics: Overview & Key Metrics for Retirement Communities
Google Analytics: Overview & Key Metrics for Retirement Communities
 
NAGAP 2011: Building the Recruitment Funnel and Measuring the Flow
NAGAP 2011: Building the Recruitment Funnel and Measuring the FlowNAGAP 2011: Building the Recruitment Funnel and Measuring the Flow
NAGAP 2011: Building the Recruitment Funnel and Measuring the Flow
 
Google Analytics: Overview & Key Metrics for Schools and Camps
Google Analytics: Overview & Key Metrics for Schools and CampsGoogle Analytics: Overview & Key Metrics for Schools and Camps
Google Analytics: Overview & Key Metrics for Schools and Camps
 
Adobe Education Leadership Forum 2011 in Hong Kong
Adobe Education Leadership Forum 2011 in Hong KongAdobe Education Leadership Forum 2011 in Hong Kong
Adobe Education Leadership Forum 2011 in Hong Kong
 
Digital Marketing project black book
Digital Marketing project black bookDigital Marketing project black book
Digital Marketing project black book
 
CMA Calgary_Internet Marketing and Strategy
CMA Calgary_Internet Marketing and StrategyCMA Calgary_Internet Marketing and Strategy
CMA Calgary_Internet Marketing and Strategy
 
Higher Education Website Best Practices
Higher Education Website Best PracticesHigher Education Website Best Practices
Higher Education Website Best Practices
 
Understanding Online Marketing Sep
Understanding Online Marketing   SepUnderstanding Online Marketing   Sep
Understanding Online Marketing Sep
 
College Prospect Survey 2016
College Prospect Survey 2016College Prospect Survey 2016
College Prospect Survey 2016
 
Leveraging The Internet To Achieve Business Ob
Leveraging The Internet To Achieve Business ObLeveraging The Internet To Achieve Business Ob
Leveraging The Internet To Achieve Business Ob
 
MRM Seattle Digital Immersion Lab: Beyond SEO
MRM Seattle Digital Immersion Lab: Beyond SEOMRM Seattle Digital Immersion Lab: Beyond SEO
MRM Seattle Digital Immersion Lab: Beyond SEO
 
MRM Seattle Digital Immersion Lab: Beyond SEO
MRM Seattle Digital Immersion Lab: Beyond SEOMRM Seattle Digital Immersion Lab: Beyond SEO
MRM Seattle Digital Immersion Lab: Beyond SEO
 
MRM Seattle Digital Immersion Lab: Beyond SEO
MRM Seattle Digital Immersion Lab: Beyond SEOMRM Seattle Digital Immersion Lab: Beyond SEO
MRM Seattle Digital Immersion Lab: Beyond SEO
 

More from Bob Johnson, Ph.D.

More from Bob Johnson, Ph.D. (20)

GDPR: New Privacy Rules, Digital Communications, Marketing Opportunities
GDPR: New Privacy Rules, Digital Communications, Marketing OpportunitiesGDPR: New Privacy Rules, Digital Communications, Marketing Opportunities
GDPR: New Privacy Rules, Digital Communications, Marketing Opportunities
 
Digital Marketing Strategy: Creating Conversion Experiences to Gain Competiti...
Digital Marketing Strategy: Creating Conversion Experiences to Gain Competiti...Digital Marketing Strategy: Creating Conversion Experiences to Gain Competiti...
Digital Marketing Strategy: Creating Conversion Experiences to Gain Competiti...
 
Top Task Content & Design: Strategy & Tactics for Website Marketing Success
Top Task Content & Design: Strategy & Tactics for Website Marketing SuccessTop Task Content & Design: Strategy & Tactics for Website Marketing Success
Top Task Content & Design: Strategy & Tactics for Website Marketing Success
 
Top Task Content & Design: A Strategy for Website Marketing Success
Top Task Content & Design: A Strategy for Website Marketing SuccessTop Task Content & Design: A Strategy for Website Marketing Success
Top Task Content & Design: A Strategy for Website Marketing Success
 
Best Website Elements for Recruiting Online Students: Top Tasks & Conversion ...
Best Website Elements for Recruiting Online Students: Top Tasks & Conversion ...Best Website Elements for Recruiting Online Students: Top Tasks & Conversion ...
Best Website Elements for Recruiting Online Students: Top Tasks & Conversion ...
 
Affordabillity & Financial Aid Communication
Affordabillity & Financial Aid CommunicationAffordabillity & Financial Aid Communication
Affordabillity & Financial Aid Communication
 
Evaluating Your Institutional Website
Evaluating Your Institutional WebsiteEvaluating Your Institutional Website
Evaluating Your Institutional Website
 
Key Web Writing Principles for Higher Education
Key Web Writing Principles for Higher EducationKey Web Writing Principles for Higher Education
Key Web Writing Principles for Higher Education
 
Best Practices for Top Task Website Design: 22 Higher Education Examples
Best Practices for Top Task Website Design: 22 Higher Education ExamplesBest Practices for Top Task Website Design: 22 Higher Education Examples
Best Practices for Top Task Website Design: 22 Higher Education Examples
 
Digital Marketing Strategy
Digital Marketing StrategyDigital Marketing Strategy
Digital Marketing Strategy
 
Affordability and Financial Aid Communications
Affordability and Financial Aid CommunicationsAffordability and Financial Aid Communications
Affordability and Financial Aid Communications
 
Strengthening Your Value Messaging
Strengthening Your Value MessagingStrengthening Your Value Messaging
Strengthening Your Value Messaging
 
Evaluating Your Institutional Website
Evaluating Your Institutional WebsiteEvaluating Your Institutional Website
Evaluating Your Institutional Website
 
Digital Marketing Strategy: Skills for Thriving as the New World Continued to...
Digital Marketing Strategy: Skills for Thriving as the New World Continued to...Digital Marketing Strategy: Skills for Thriving as the New World Continued to...
Digital Marketing Strategy: Skills for Thriving as the New World Continued to...
 
Advertising Online: Strategy and Tactics for Enrollment Success
Advertising Online: Strategy and Tactics for Enrollment SuccessAdvertising Online: Strategy and Tactics for Enrollment Success
Advertising Online: Strategy and Tactics for Enrollment Success
 
Affordability vs. Financial Aid: Crafting a New Student Recruitment Message
Affordability vs. Financial Aid: Crafting a New Student Recruitment MessageAffordability vs. Financial Aid: Crafting a New Student Recruitment Message
Affordability vs. Financial Aid: Crafting a New Student Recruitment Message
 
Future Trends in Higher Education Marketing
Future Trends in Higher Education MarketingFuture Trends in Higher Education Marketing
Future Trends in Higher Education Marketing
 
Speed, Simplicity, and Top Task Completion: 3 Critical Steps to Boost Online ...
Speed, Simplicity, and Top Task Completion: 3 Critical Steps to Boost Online ...Speed, Simplicity, and Top Task Completion: 3 Critical Steps to Boost Online ...
Speed, Simplicity, and Top Task Completion: 3 Critical Steps to Boost Online ...
 
Ama.digital marketingstrategy.10 13.
Ama.digital marketingstrategy.10 13.Ama.digital marketingstrategy.10 13.
Ama.digital marketingstrategy.10 13.
 
Advertising Online: Strategy & Tactics for Enrollment Success
Advertising Online: Strategy & Tactics for Enrollment SuccessAdvertising Online: Strategy & Tactics for Enrollment Success
Advertising Online: Strategy & Tactics for Enrollment Success
 

Recently uploaded

一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样
一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样
一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样
AS
 
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg PfizerJual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Pusat Herbal Resmi BPOM
 
Shots fired Budget Presentation.pdf12312
Shots fired Budget Presentation.pdf12312Shots fired Budget Presentation.pdf12312
Shots fired Budget Presentation.pdf12312
LR1709MUSIC
 
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODFRATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
CaitlinCummins3
 
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Dubai Multi Commodity Centre
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
daisycvs
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
CaitlinCummins3
 
00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![© ر
00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![©  ر00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![©  ر
00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![© ر
nafizanafzal
 
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
prakheeshc
 

Recently uploaded (20)

Pitch Deck Teardown: Goodcarbon's $5.5m Seed deck
Pitch Deck Teardown: Goodcarbon's $5.5m Seed deckPitch Deck Teardown: Goodcarbon's $5.5m Seed deck
Pitch Deck Teardown: Goodcarbon's $5.5m Seed deck
 
一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样
一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样
一比一原版(USYD毕业证书)悉尼大学毕业证原件一模一样
 
hyundai capital 2023 consolidated financial statements
hyundai capital 2023 consolidated financial statementshyundai capital 2023 consolidated financial statements
hyundai capital 2023 consolidated financial statements
 
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg PfizerJual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
Jual Obat Aborsi Di Sibolga wa 0851/7541/5434 Cytotec Misoprostol 200mcg Pfizer
 
First Time Home Buyer's Guide - KM Realty Group LLC
First Time Home Buyer's Guide - KM Realty Group LLCFirst Time Home Buyer's Guide - KM Realty Group LLC
First Time Home Buyer's Guide - KM Realty Group LLC
 
Should Law Firms Outsource their Bookkeeping
Should Law Firms Outsource their BookkeepingShould Law Firms Outsource their Bookkeeping
Should Law Firms Outsource their Bookkeeping
 
Shots fired Budget Presentation.pdf12312
Shots fired Budget Presentation.pdf12312Shots fired Budget Presentation.pdf12312
Shots fired Budget Presentation.pdf12312
 
Global Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdfGlobal Internal Audit Standards 2024.pdf
Global Internal Audit Standards 2024.pdf
 
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptxBlinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
Blinkit: Revolutionizing the On-Demand Grocery Delivery Service.pptx
 
1Q24_EN hyundai capital 1q performance
1Q24_EN   hyundai capital 1q performance1Q24_EN   hyundai capital 1q performance
1Q24_EN hyundai capital 1q performance
 
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODFRATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
RATINGS OF EACH VIDEO FOR UNI PROJECT IWDSFODF
 
tekAura | Desktop Procedure Template (2016)
tekAura | Desktop Procedure Template (2016)tekAura | Desktop Procedure Template (2016)
tekAura | Desktop Procedure Template (2016)
 
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot ReportFuture of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
Future of Trade 2024 - Decoupled and Reconfigured - Snapshot Report
 
Moradia Isolada com Logradouro; Detached house with patio in Penacova
Moradia Isolada com Logradouro; Detached house with patio in PenacovaMoradia Isolada com Logradouro; Detached house with patio in Penacova
Moradia Isolada com Logradouro; Detached house with patio in Penacova
 
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
Abortion pills in Muscut<Oman(+27737758557) Cytotec available.inn Kuwait City.
 
Presentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelledPresentation4 (2) survey responses clearly labelled
Presentation4 (2) survey responses clearly labelled
 
Unlocking Growth The Power of Outsourcing for CPA Firms
Unlocking Growth The Power of Outsourcing for CPA FirmsUnlocking Growth The Power of Outsourcing for CPA Firms
Unlocking Growth The Power of Outsourcing for CPA Firms
 
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdfInnomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
Innomantra Viewpoint - Building Moonshots : May-Jun 2024.pdf
 
00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![© ر
00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![©  ر00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![©  ر
00971508021841 حبوب الإجهاض في دبي | أبوظبي | الشارقة | السطوة |❇ ❈ ((![© ر
 
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
A BUSINESS PROPOSAL FOR SLAUGHTER HOUSE WASTE MANAGEMENT IN MYSORE MUNICIPAL ...
 

Web Analytics, a Marketer's Guide

  • 1. Web Analytics: A Guide for Higher Education Marketers ©Robert E. Johnson, Ph.D. 2008 Adult Students: You Best Option for Enrollment Growth The Aslanian Group Boston, MA November 29-30, 2008
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. Track interest in degree programs…
  • 9.
  • 10.
  • 11.
  • 12. What does a marketer need to know? Google Analytics has 80+ programmed reports about website data… More data than you need to know
  • 13. Do you need to know 47 screen resolutions?
  • 14. Or 30 browser variations?
  • 15. Marketing information from this page? http://www.worldcampus.psu.edu/iMBA.shtml
  • 16.
  • 17.
  • 18.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24. Average time by segments… By source of the traffic… By search keywords
  • 25.
  • 26. Entry pages where people start… Bounce rate is a key metric here
  • 27.
  • 28.
  • 29. Advice on starting an analytics program… “ Get started - set up a site and start to learn how to read the stats - stats are being wasted for every day you don't try this out.”
  • 30. Getting up to speed and staying there…
  • 31. A good place to start…
  • 32. A book and a blog to continue…
  • 33. Keeping up to date… ClickZ MarketingProfs
  • 35. Thank You! Bob Johnson, Ph.D. President and Senior Consultant Bob Johnson Consulting, LLC 226 Chauncey Court Marshall, MI 49068 248.766.6425 [email_address] Customer Carewords Research for Online Marketing Success: http://www.bobjohnsonconsulting.com/customercarewords.html