1. STEPHANIE MCINTYRE
5033 Cleves Street Round Rock, TX 78681 512-291-6093 smcintyre5033@gmail.com
SUMMARY
Leadership focused project operations, change management, and program management
professional with highly adaptable business acumen seeking a transformative, challenging
opportunity with an innovative startup venture, enterprise, or B2C organization in the Austin
area. I bring 15+ years experience refining processes and milestones, communicating with
key business stakeholders, and ensuring project portfolios meet organizational goals.
Strong leadership and communication skills, with a high attention to detail and
demonstrated ability to get things done.
Budget oversight and experience making changes as new projects are added or
existing projects change.
Adept leading project teams to maximized efficiency, communication, and collaboration.
Contract and P&L savvy.
I pride myself in developing strong client relationships and internal teams; considered a high-
energy leader with a reputation for integrity and quality.
EDUCATION
American International College, Springfield, MA 1993
Masters in Business Administration
Stonehill College, North Easton, MA 1990
Bachelor of Arts
RELEVANT COURSEWORK
Project Management Certificate Program Graduate 2005
University of Texas at Austin
EXPERIENCE
Johnson Controls (JCI), Austin, TX 01/10 – present
Service Operations Agent, HVAC Service
Project resource deployment for assigned Service Operations team. Operations
management includes effective partnership with service foremen and Chiller team
management. My work is focused on ensuring technical service work is completed on
time and on budget, to customer expectations. Scheduling, dispatching, and analysis &
assessment of team performance; making adjustments as needed to ensure highest
customer satisfaction.
Selected Achievements:
Member - 2nd place winning team, June 2010 WIP Competition
Austin Branch award for most improved in Customer Satisfaction, 2011
Bank of Bermuda HSBC, Hamilton, Bermuda 02/05 – 06/07
Project Manager, Corporate Real Estate
I oversaw high-profile construction and renovation projects while leading a team of 30+
internal and external members through very challenging client requirements. Directed
and oversaw budget and schedule for multiple, simultaneous projects for internal retail

2. clients. As a primary problem solver, I resolved coordination issues between trades,
internal staff, and overlapping project schedules. Responsibilities included monitoring
Health & Safety requirements and maintaining project integrity in occupied, client
environments.
Selected Achievements:
Successfully delivered over $9M in construction projects within budget and on schedule
Winner of HSBC Bank of Bermuda “VP Challenge” 2005
.
Brighton Commercial Furnishings, Sarasota, FL 05/02 – 02/04
Operations Manager
Project operations for a 3 location commercial furniture venture, increasing market
share and community visibility. With general management oversight for each location
and 12 full time employees, I held P&L and budget responsibilities, organized and lead
company business development, organized sponsorship events, headed HR functions
and procurement, and handled contract negotiations with vendors and clients.
Selected Achievements:
Slashed expenses by 10% and consistently streamlined operational functions
Chosen for “Top 40 Under 40” Businesspeople, Gulf Coast Business Review, Sarasota,
FL 2003
Summerhouse Restaurant Group, Sarasota, FL 08/01 – 05/02
Catering and Special Events Director
Oversaw catering events for this 5-star, “Golden Spoon” Award-winning Summerhouse
Group of Restaurants. Aggressively managed business development and promotion of
the catering department, with P&L and budget oversight. Lead and developed a team of
15-20 outstanding catering staff.
Selected Achievements:
Increased revenue 400%
ORGANIZATIONS
“Top 40 Under 40” Gulf Coast Business Review, Sarasota, FL 2003
Sarasota Junior League, 2002-2004
Girl Scout Leader, 2009 – Present
International Facility Managers Association (IFMA)
SKILLS
Fluency in Project Management Software Tools, Microsoft Office, QuickBooks, Database
Research, Report and Presentation Creation, Strong Interpersonal and Composition Skills,
Corporate Event Planning