IT IS USEFUL FOR IMPROVE LISTENING SKILL

1. Name : Badi Samir A.
Enrollment No.:160210106001
Branch : Civil
Sem.: 1st GuidedBy:
Subject: Communication Skills Prof. Himanshu
Shrivastav

2. Barriers
Of
Effective
Listening Skill

3.  An average person spend 70 percent waking hours
communicating, and 45 percent of those listening.
 Effective listening skill is one of the most important
skill.
 Personal relationships need effective listening skill to
face complicated issues together.
 Business peoples and employees need effective
listening skill to solve complex problems quickly.
 Students and professors need it to understand
complex issues in their field.
 Thus it is beneficial if we can understand and eliminate
effective listening skill.

4. The following are several barriers for
listening skill:
1. Content barriers
2. Speaker barriers
3. Environmental barriers
4. Psychological barriers
5. Physiological barriers
6. Perceptual barriers
7. Personal barriers
8. Cultural barriers

5. Content Barriers
 Listener knowing too much They feel that their knowledge
is so extensive that there is little left to learn
 Listener knowing too little They tune out when faced with
difficult intellectual or emotional content. They only listen to
information that conforms to their beliefs.
 Listener does not interested in subject of discussion.
 Listener heard it all before.
 Content is too difficult to understand.
 Content is repetitious.

6. Remedies :
Do not sit back passively and allow sound to enter
ears.
Develop a positive attitude towards the message.
Anticipate the importance of the message content.
Seek areas of interest in the message.
Remind yourself that something of value can be
learned.

7. Speaker Barriers
 Delivery The speaker's accent, organization, clarity, speed,
volume, tone, inflections, emotions, and appearance affect
the interpretation of the message.
 Attitudes toward speaker Listeners are influenced more
by their attitude towards the speaker than the information
presented.If the listener likes the speaker, he/she more
likely to empathize and therefore, comprehend the
message.
Remedy:
 Concentrate on the 'what' of the message, not
the 'who' or 'how'.

8. Environmental Barriers
 Te following can make us switch off from what is being said,
to allow our minds to temporily concentrate on our
surroundings:
1. The room temperature
2. The sitting uncomfortable
3. Lighting too bright or too dim
4. Bad ventilation
5. Noise
6. Smell

9. Psychological Barriers
 Emotional states which are brought to the communication or
result from it can come between what is being said and
effective listening and understanding. For example:
1. Anger
2. Own anxiety
3. Status difference
4. Frustration Inability to put across idea

10. Physiological Barriers
 The physical condition of the listener can affect
concentration the amount of information taken in , For
example:
1. Headache
2. Hearing impairment 5. Tiredness
3. Discomfort, Pain ,Illness
4. Poor eyesight

11. Perceptual Barriers
 The speaker and the listener sometimes see the same
situation from a different point of view and this affect
understanding ,
For example:
1. Parents and child
2. Attitude unexpected
3. Social or cultural background differences
4. Expectations different

12. Personal Barriers
 The listener may put up personal barriers like this :
1. Preoccupied with own problems
2. Thinking about own response without hearing speaker
3. Looking for opportunity to interrupt
4. Monopolizing thwe conversation

13. Cultural Barriers
 Listening is tough, and more so if someone is from another
culture . The problem crops up because of the different
choice of words,accents, pronunciation and many other
reasons.One must be extra careful while listening to a person
from another region or culture. In fact listening can be
improved by talking to more people of different nations and
trying to understand them. For example,
 American: I would like a room for two nights.
 Japanese speaker of English: For tonight?
 American: No,not 'tonight'.Two nights.

14. How can listening skill be
improved
We should use spare thinking time more effectively and we
should think about what the speaker is saying and what the
non-verbal signals are telling us.
We should practice concentrating , if we listen to a ten minute
news broadcast how much of it can be remember?
We must practice mentally summarizing what the speaker is
saying.
We must listen analytically.
We should make encouraging noises or nodding heads to let
the speaker know that you are listening .
We must maintain good eye contact .