This document outlines the vision, objectives, organizational structure, staff skills, guidelines, and code of ethics for a counseling center located in Moratuwa, Sri Lanka. The center aims to empower students through individual and group counseling, parenting programs, teacher training, and awareness events. It has a board of directors and coordinator who oversees counselors. Counselors provide counseling services and adhere to guidelines regarding administration, activities, information handling, standards, self-development, and a code of ethics to ensure effective and ethical functioning. Violations are addressed through complaints procedures, peer evaluation, and a disciplinary committee.

1. Counselling Center
Ranjika de Silva

2.  VISION
 To empower our students become more self
confident, productive and successful adults.

3. Location - Moratuwa
 Moratuwa area has a high populat. Their
children attend grade 1-B and C schools in
the area. This category lives in poverty and
specially female children have many
problems. The dropout rate is very high and
the few who come to OL/AL classes struggle
to continue their education due to:
 Financial difficulties, harassment, love
affairs, single parent, no parents etc.

4. Objectives
 Individual/ group counselling of students.
 Conduct programmes for Parents/guardians of service
seekers
 Training of school counsellors (Teachers)
 Organize awareness Programmes for students in suitable
subjects in association with relevant professional
Organizations. (e.g Family Planning Association)
 Network with other professional organizations for referral
 Preparation and distribution of self help reading material
on relevant areas.

5. Organization structure
Board
of Directors
Coordinator
cum
Counsellor
Counsellor Counsellor Counsellor Counsellor

6. Staff Skills
Coordinator
Management ability
Writing/speaking
English/ Sinhala
Interpersonal relationships
Teamwork
Monitoring
Supervisory
Accounting
and
Counselling skills
Computer
Counsellors
Interpersonal relationships
Speaking Sinhala/English
Listening
Observing
Empathy
Guiding
Analysing
Follow up
Controll emotions
Organising
Computer

7. Guidelines for Effective Functioning
(i) Gen. Admin.
 Office hours displayed in front of the office
 Open and closure of the office Responsibility with
an officer (One acting)
 Lunch arrangements clearly defined
 Maintain attendance register for staff
 Working shifts clearly distributed among staff
 Leave by prior arrangement
 Plan for emergency absences

8. Activities
 Quarterly work plan to be prepared
 Monthly meetings to discuss difficulties
 Quarterly progress monitoring
 Complaints procedure
Information
 Information on service seekers be complete, correct
and confidential
 Each counsellor is responsible for his/her records
 Information should be accessible to the acting person
In the case of absence, with responsibility.

9.  Standards
 Provision of service should be in accordance with
the rules and regulations
 Any service beyond the capability of the counsellor
should not be undertaken
 Evaluation of counsellors, service provided be done
annually
 No criticism of other members of the center
 No fraudulent statements in public
 Self Development
 Staff should constantly update their knowledge
 Should attend training programmes nominated by
the center

10. Code of Ethics
 Coordinator
Respect the autonomy of the other volunteers
Fair distribution of resources
not willfully harm others
Exclude decisions that has no moral basis or
justification

11.  Avoid drunkenness
 Do not break rules and regulations
 Do not waste resources
 Do not abuse power
 Fair treatment to other counsellors no
harrassment

12. Code of Ethics Counsellor
 Professional Responsibility
 Counselling Relationships
 Consulting and Private Practice
 Evaluation and Assessment
 Research and publications
 Counselor education, Training and
supervision

13. Methods of enforcement of the code of
ethics and functional guidelines
 Display the above in the counseling center in a
place visible to the service seekers and staff
 Easy access to lodge Complains for service seekers
 To operate Peer Evaluation System
 Counsellor or any Volunteer is empowered to advice
others in case of a violation. Failure to rectify can be
reported to the Disciplinary Committee.
 False accusation will lead to termination of the
services