SKILLS TO WORK ON

2. PRESENTATION.
TOPIC: speaking & listening skills

3. What is Speaking?
The action of conveying information or expressing
one's thoughts and feelings in spoken language.
Speaking is the act of generating
words that can be
understood by listeners

4. Importance Of Speaking Skills
Ability to convey your information in a proper way.
Encouraging people to communicate with each other.
Ability to inform, persuade, and direct

5. Purpose of speaking
 To inform
As teacher inform students of course of study
 To persuade
We attempt to get listeners to embrace a point of view or to adopt
a behavior.
 To explain
As comparison of two products
 To entertain
Jokes
Verses
Humour
Satire
 To heal
As to encourage

6. Barriers of Speaking
Lack Of Planning
 Poor Atmosphere
 Wrong Choice Of Words
 Poor Body Language
 Faulty Delievery
 Language Barrier
 Noise Interference

7. EffectiveSpeaking Skills
 Think Before You Speak.
 Know Your Message.
 Know Something About The Audience.
 Get To The Easier Points. Then, It Is Easier For The
listener To Remember What You Said.
 Use Easy Language And Use Simple Words.
 Give Importance To The Subject And Voice.
Should Be Clear And Sweet.
 Illustrate With Examples.
 Stick To The Time Schedule.
 Have The Facts And Respond.
 Well To Questions.

9. LISTENING SKILLS
 Listening is the most important communication skill.
 Listening skills are ways to help you listen to
something more effectively.
 Listening requires attention.
 In fact , some researches suggest
 that we listen at only 25 to 50 efficiency.

10. What is Listening?
The word listen refers to making as effort to hear
something or pay attention to someone speaking
or to some specific sound.

11. Who Is A Good Listener?
•
"But, you must REALLY listen. No
interrupting, no daydreaming, no planning
your response. Just listen.“
• When people compliment someone on being
a great communicator, they often mean that
the person is a good listener."
JosephSommerville,PhD

12. Importance Of Listening
 We show that we are serious
 We display respect to other’s view point
 Helps us to learn
 Helps us to adapt and understand
 Helps to learn something new.

13. Why People Don’tListen?
People Are Distracted, Preoccupied Or Forgetful a Full
75 Percent Of The Time.
 We Usually Recall Just 50 Percent Of What Was said
Immediately After We Talk.
 We Spend Just 45 Percent Of Our Time Listening.
 We Remember Just 20 Percent Of What We Hear.
 Only 2 Percent Of Us Have Had Formal
Educational Experience With Listening.

14. Barriers To Effective Listening.
 Environment Barrier
Language Barriers.
Psychological Barriers.
Physical Barriers.
Content barrier.
Personal barrier.
Perceptual barrier.

15. Environment Barrier
1) The room too hot or too cold.
2. The chair uncomfortable.
3. The lighting too bright or too dim.
4. Bad ventilation; stuffy/smoky atmosphere

17. PSYCLOGICAL BARRIER

19. Techniques For Effective Listening
 Prepare To Listen.
 Avoid Pre-judgments.
 Be Open-minded.
 Establish Eye Contact.
 Don’t Interrupt.
 Judge Content, Not Delivery.
 Extract Key Points.
 Give Feedback.
 Block Out Distractions

20. Differences between hearing
and listening…
HEARING
Hearing Is Merely The Ability
Of Ear To Sense Sounds Around
One.
 Non-selective And Involuntary
Process For Anyone That CAN
Hear.
 Easy, Physical And Passive
Process.
Hearing Is When The Sound
Reaches Your Ears.
LISTENING
Listening Is More Of Conscious
Effort To Interpret The Sounds,
Requiring Concentration Of Mind.
 Listening Is Voluntary , It Takes
Intention And Attention.
 Active Mental Process; Attempt
To Make Meaning Of What We
Hear.
 Listening Is When It Reaches
Your Brain.