Delivering change in Scotland’s busiest airport

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Association for Project Management

This presentation was delivered by Gordon Robertson at the APM Scottish Conference in 2013.

Business

Gordon Robertson
Director of Communications

“Culture Eats Strategy for Breakfast”
– Peter Drucker
• A strategy needs to consider the markets and customers that the organisation is
targeting while also bringing employees on the journey

• The force of culture and an engaged workforce is far greater than a well-developed
business strategy

• Having an inclusive environment which ensures the contribution of as many
employees as possible will help ensure a culture of ownership is developed

Facts and Figures

• Our new owners took over in June 2012

• 9.2 million passengers travelled through Edinburgh Airport in 2012

• Voted “Best European Airport: 5m - 10m Passengers” at the 8th Annual ACI
EUROPE Best Airport Awards for the second year in a row

• The only British airport shortlisted in the ACI ASQ Awards for 2012, placed
overall third in Europe

• Edinburgh Airport has launched a
£15m route development fund

• New agreements signed between
easyJet, Ryanair, Turkish Airlines,
Air Canada and Virgin Atlantic

“We used to feel like we were part of the problem. Now
we feel that we’re part of the solution.”

– Jock Stewart, Security Officer and Union rep

Delivering change in Scotland’s busiest airport

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