Thomas D. Kruah has over 10 years of experience in procurement, sales management, and program specialist roles. He holds a Bachelor's degree in Business Administration and an Associate's degree in Accounting. His experience includes negotiating contracts, managing budgets, and providing care to individuals with mental challenges. He is proficient in Microsoft applications and holds certifications as a Certified Tax Associate and Notary Public.

1. thomas d. kruah
937 S. Armour St.
Allentown, PA 18103
Phone : 484-425-3351
Email: [email protected]
Profile:
1.
Over ten years of progressive working experience
1. Strong analytical and problem –solving skills. Excellent
written, oral and interpersonal communication and project
management skills
1. Highly reliable, trustworthy, and ethical. Strong team-
working and multi-tasking skills
1. Eager to acquire new skills, take on challenges, and complete
any education/licensing examination necessary for career
growth
1. proficiency with Microsoft applications
CertificationS
1. Certified Tax Associate, preparing business and individual
income tax returns
1. Certified Notary public

2. Affiliations:
1. Member, SOX Institute/Governance Risk Compliance (GRC)
Group
Experience: Procurement Manager, National Port Authority,
Liberia January 2014-Present
0. Discover profitable suppliers and initiate business and
organization partnerships
0. Negotiate with external vendors to secure advantageous terms
0. Approve the ordering of necessary goods and services
0. Finalize purchase details of orders and deliveries
0. Examine and test existing contracts
0. Track and report key functional metrics to reduce expenses
and improve effectiveness
0. Collaborate with key persons to ensure clarity of the
specifications and expectations of the company
0. Foresee alterations in the comparative negotiating ability of
suppliers and clients
0. Expect unfavorable events through analysis of data and
prepare control strategies
0. Perform risk management for supply contracts and
agreements
0. Control spend and build a culture of long-term saving on
procurement costs
Sales Manager JCL Auto Group
LLC January 2011- January2014
1. Working directly with the general manager on making
recommendations on both short and long-range advertising
plans, sales promotions, staffing needs, lease promotions and
compensation plans.
1. Attending to customer complaints, ensuring that a high level
of customer satisfaction is obtained

3. 1. Meeting monthly with the dealership’s general manager to
review forecasts and profits for each department
1. Overseeing standards for displaying and merchandising both
new and used vehicles as well as reviewing and initialing all
promotions before they are finalized
1. Meeting with vehicle sales managers to plan and implement
objectives for achieving sales and gross profits.
1. Meeting with vehicle sales managers to plan and implement
objectives for achieving sales and gross profits.
1. Plans monthly and annual objectives for the sales, gross
turnover and essential expenses of the previously used car sales
department. o Prepares and manages the annual operating
budget of the previously used car sales department. o Follows
up, as appropriate, on all potential buyers, by creating,
implementing and closely monitoring a customer search and
sales control system. o Creates, implements and manages a
system to follow up on buyers of previously used cars. o
Provides his/her supervisor with exact information on
management of floor activities, on a daily basis. o Manages the
marketing and advertising activities of the previously used car
department, together with his/her supervisor. Cooperates in
devising various advertising and promotional campaigns o
Ensures that all customers are referred to the marketing
director. o Fills in the completed transaction sheets and
forwards them to accounting in a timely manner. o Establishes
and maintains standards for the delivery of cars to the
customers. o Ensures that the first after-sales department
appointment is arranged at the time of delivery. o Processes the
sales advisors’ commission sheets and verifies their payroll. o
Analyzes the various customer satisfaction reports and submits
recommendations to ensure customer retention and loyalty. o
Evaluates all previously used cars brought into the dealership,
ensures that their titles of ownership are in order and checks
their mechanical condition and bodywork. o Applies the stickers
required for the sale and long-term lease of automobiles by the
Consumer Protection Act and ensures that they are updated. o

4. Ensures that previously used vehicles intended for the retail
market are covered by a legal warranty of fitness. o Plans and
manages the display of vehicles in the parking area. o
Understands and keeps abreast of federal and provincial
regulations and municipal bylaws governing the sale of
previously used cars, and observes them. o Keeps abreast of the
manufacturer’s current product, program and promotional
novelties and/or those of the financial institutions. Notifies the
sales team of any changes.
Program Specialist Life Path Inc.
Bethlehem February 2004- January 2011
1. Supervise a residential group home with four mentally
challenging individual and seven staffs
1. Preparing employees schedule on a monthly basis
1. Finding coverage if an employee calls off.
1. Serve as on-call supervisor every other two weeks
1. Followed up with the Director on unusual issues that arose
during an on-call weekend
1. Adhered to Life Path safety Methodology
1. Train staffs whenever it is needed
1. Making sure staffs are current with there training
1. Scheduling and taking clients on their medical appointment
as needed
1. Making sure clients medications are call in to the pharmacy
as needed
1. Provide quality care to consumers in an environment that
fosters a high standard of professional excellence, creativity,
flexibility, which promotes their rights, dignity, freedom of
choice, and their individuality as illustrated by the following:
· Assure consumer health and safety is the number one priority.
This includes timely and thorough care of all health issues,
appointments, and follow-up. Ensure that appropriate personnel
are notified and complete all necessary paperwork.
· Provide individualized attention, which encourages each
consumer’s ability to maintain or attain the highest practical

5. physical, mental, and psychosocial well-being.
· Ensure implementation of the individualized care plan for each
consumer and provide support to the consumer according to the
care plan. Contribute to the care planning process by providing
the appropriate personnel with specific information and
observations of the consumers’ needs and preferences. Ensure
that all protocols, policies, regulation and laws are implemented
appropriately.
· Attend to the individual needs of the consumers, which may
include assistance with personal hygiene, feeding, incontinent
care, toileting, transferring, ambulation, range of motion,
communicating, or other needs in keeping with the individual’s
care requirements.
· Fully understand all aspects of consumers' rights, including
the right to be free of restrains and free from abuse.
· Communicate and interact effectively and tactfully with the
consumer, visitors, families, peers, Associate Director, and
other personnel.
· Participate in activities and events.
· Complete documentation of care provided or other information
in keeping with program policies/requirements.
· Perform all job responsibilities in accordance with safety and
infection control procedures, including thorough hand washing,
use of personal protective equipment, and proper disposal of
soiled materials.
· Administering of Medications utilizing the proper techniques
as trained in the Pennsylvania Department of Public Welfare
Medication Administration Training Program.
1. Work with Associate Director and Fiscal Department to
ensure program runs within approved budget.
1. Cooperate with annual licensing surveys
1. Maintain current and accurate house and consumer petty cash
records This includes scheduling and attending monthly
reconciliations with appropriate staff.
1. Submit required paperwork timely. This includes, but is not
limited to, consumer attendance sheets, payroll, training, fiscal,

6. and human resources.
1. Assume on-call responsibilities as assigned, providing timely
and effective response to all calls, including weekdays,
weekends and holidays.
1. Perform weekly grocery shopping or assign it to staff to
ensure that adequate and appropriate meals are provided to the
consumers.
1. Ensure routine maintenance on the program vehicle. This
includes oil checks/changes, tune-ups, inspections, seasonal
preparation for minor repairs/replacements.
1. Devise and implement Behavior Management Plans, data
sheets, and present reports to the Human Rights Committee as
required.
1. Ensure adequate and appropriate staffing for all shifts,
including covering shifts when needed.
1. Interview, orient, train, evaluate, counsel and discipline all
program staff. This includes conducting monthly staff meetings.
1. Maintain written documentation of progress on program plan
goals.
1. Evaluate consumers as necessary to write monthly, quarterly,
and annual Individual Service Plans (ISP) as required.
1. Respond to inquiries relating to your program or requests
from consumers, visitors, other personnel, etc. promptly and in
accordance with established policies and procedures.
1.
Education:Bachelor of Arts in Business Administration, Strayer
University
Allentown, PA
Associate Degree in Accounting, 2005
Northampton Community College Bethlehem,
PA

7. References Available upon request