4. Ch 1 -4
Art & science of formulating, implementing,
and evaluating, cross-functional decisions that
enable an organization to achieve its objectives
Strategic Management –Defined
7. Strategic Management Model
Performance
Actual
Results
Evaluation
&
Control
Programs
Budget
Procedures
Activities
needed
to
accomplish
a plan
Cost of the
programs
Sequences
of steps
needed to
do the job
Objectives
Strategies
What
results to
accomplish
when
Plan to
achieve
mission &
objectives
Broad
guidelines
for
decision
making
Mission
Reasons
for
existence
Environmental
Scanning
Policies
Country
Analysis:
PEST Forces
Industry
Analysis:
Porter 5 Forces
Internal
Company
Analysis:
Value Chain
External
Strategy Formulation Strategy Implementation
Feedback Learning
VISON
7
8. Ways of classifying organizations
1-Size :
Small/ medium(SMEs) or large (LSEs).
2-Legal status :
Sole trader, partnership, limited & public limited
holding company / group .
3-Ownership :
Private, public & public private
8
9. 4-Profit : profit oriented & non profit oriented
5-Activity : Supplier, manufacturer and distributor
Ways of classifying organizations
9
10. Strategic Management Model
Performance
Actual
Results
Evaluation
&
Control
Programs
Budget
Procedures
Activities
needed
to
accomplish
a plan
Cost of the
programs
Sequences
of steps
needed to
do the job
Objectives
Strategies
What
results to
accomplish
when
Plan to
achieve
mission &
objectives
Broad
guidelines
for
decision
making
Mission
Reasons
for
existence
Environmental
Scanning
Policies
Country
Analysis:
PEST Forces
Industry
Analysis:
Porter 5 Forces
Internal
Company
Analysis:
Value Chain
External
Strategy Formulation Strategy Implementation
Feedback Learning
VISON
10
11. Monitoring, evaluation, and disseminating information
from external and internal environments –to key people
in the firm
I-Environmental Scanning
14. How you capitalize on them
How you avoid them
How maximize them
How minimize their effects
Strengths
Weaknesses
Opportunities
Threats
Internal
External
SWOT Analysis
15.
16. Converting a weakness into a strength
Jim Carry
-At the age of 12……. Tourette syndrome
-Became a superstar
17. Country Analysis – PEST
Economic
Forces
•GDP
•Interest Rates
•Money Supply
•Inflation rate
•Unemployment Level
•Wages
•Price control
•Devaluation
•Reevaluation
•Energy costs and
availability
•Disposal income
Technological
Forces
•Government Spending
on R&D
•Industry Spending
on R&D
•Patent protection
•Telecom infrastructure
•Internet availability
•Availability of certain
Technology need to
improve productivity
Political-Legal
Forces
•Anti-trust regulations
•Tax laws
•Attitude toward
foreign companies
•Employment laws
•Stability of government
•Foreign trade laws
•Customs regulations
Socio-Cultural
Forces
•Life Style changes
•Population growth rate
•Age distribution
•Life expectancies
•Birth rate
•Mortality rate
•Religious orientation
19. Value Chain Analysis
Value Chain:
Set of value-added activities begins with basic raw material
sourcing and ending with handling the product to the consumer
Center of Gravity:
The part of the value chain where the company has its greatest
expertise and capabilities.
20. Firm Infrastructure
(general management, accounting, finance, strategic planning)
Human Resource Management
(recruiting, training, development)
Technology Development
(R&D, product and process improvement)
Procurement
(purchasing of raw material, machines and supplies)
Inbound
Logistics
(raw material
Handling and
Warehousing)
Operations
(machining,
Assembling,
Testing)
Outbound
Logistics
(warehousing,
distribution
Of finished
goods)
Marketing
And Sales
(Ads,
promotion
Pricing,
Channel )
Services
(insulation,
Repair,
Parts)
Company - Value Chain Analysis
Profit
Margin
Support
Activities
Primary Activities
33. Strategic Management Model
Performance
Actual
Results
Evaluation
&
Control
Programs
Budget
Procedures
Activities
needed
to
accomplish
a plan
Cost of the
programs
Sequences
of steps
needed to
do the job
Objectives
Strategies
What
results to
accomplish
when
Plan to
achieve
mission &
objectives
Broad
guidelines
for
decision
making
Mission
Reasons
for
existence
Environmental
Scanning
Policies
Country
Analysis:
PEST Forces
Industry
Analysis:
Porter 5 Forces
Internal
Company
Analysis:
Value Chain
External
Strategy Formulation Strategy Implementation
Feedback Learning
VISON
35
35. Vision/ Saudi German hospital
To be the Regional Healthcare leader through the
largest network of hospitals delivering excellence
in quality of care to patients, and creating value
for all stakeholders.
36. • Answers the question:
– “What is our business?”
Mission Statement
37. CIA Mission:
We are the eyes and ears of the nation and at times
its hidden hand. We accomplish this by collecting
intelligence that matters, providing relevant, timely,
and objective all-source analysis, and conducting
covert action at the direction of the president to
avoid threats or achieve United states policy
objectives.
Mission Statement Examples
38. 57357 Hospital
The Foundation of Children's Cancer Hospital
plan is to provide effective administrative,
financial, and meaningful aids to ensure and
guarantee the survival of children's cancer
hospital in a leadership position for the
provision of health care for children of
cancer patients in Egypt and the Middle East
and Africa.
Mission Statement Examples
45. Organic growth is the process of business expansion by
increased output, customer base expansion, or new product
development, as opposed to mergers and acquisitions, which is
inorganic growth.
Organic versus inorganic growth
55. The Profit and Growth Consequences
of Blue Oceans
39%
62%
86%
61%
38%
14%
Profit Impact
revenue impact
Business Launch
Launches With Red Oceans
Launches With Blue Oceans
57. Four Actions:
Eliminate/Reduce/Raise/Create
• Which of the factors that the industry takes for
granted should be eliminated?
• Which should be reduced?
• Which should be raised well above standard?
• Which factors should be created that have not
existed before?
58. Four Actions Framework: Key to Value Curve
Reduce
What factors should
be reduced well
below the industry
standard?
Raise
What factors should
be raised well above
the industry
standard?
The key to discovering a
new value curve lies in
answering four basic
questions
Creating
new markets:
A new value
curve
Eliminate
What factors that the
industry has taken for
granted should be
eliminated?
Create/Add
What factors that the
industry has never
offered should be
created or added?
Cirque du Soleil example
65. Strategic Management Model
Performance
Actual
Results
Evaluation
&
Control
Programs
Budget
Procedures
Activities
needed
to
accomplish
a plan
Cost of the
programs
Sequences
of steps
needed to
do the job
Objectives
Strategies
What
results to
accomplish
when
Plan to
achieve
mission &
objectives
Broad
guidelines
for
decision
making
Mission
Reasons
for
existence
Environmental
Scanning
Policies
Country
Analysis:
PEST Forces
Industry
Analysis:
Porter 5 Forces
Internal
Company
Analysis:
Value Chain
External
Strategy Formulation Strategy Implementation
Feedback Learning
VISON
67
67. 69
EXAMPLES OF “KEY RESULT” AREAS
• Customer
• Product/service
• Public/society/natural environment
• Marketing
• Human Resources
• Production
• Maintenance
• Operations
• Finance
• Good measurement systems don’t just measure things
done according to the organizational chart. Good systems
measure things done to satisfy stakeholders.
68. Definition of an Indicator
Specific information that provides evidence
about the achievement of planned
impacts, results and activities
Ideally indicators should be reported
quantitatively but this will not always be
possible - don’t limit M&E to
only what can be measured
69. What is a Key Performance Indicator
• Gives a good indication of performance
• Commonly used in business
• Metrics to define and measure business goals
• Examples:
– GNP (Gross National Product)
– ARPU (Average Revenue Per User)
– Dow Jones Index
70. Types of indicators
• Indicators are either qualitative or quantitative
criteria used to check whether planned changes have
taken place as intended.
• They (indicators) are designed to provide a standard
against which to measure or assess or even show the
success or progress of a programme against stated
targets
71. Types of indicators
• Quantitative indicators
– Should be reported in terms of a specific number
(number, mean, or median) or percentage.
– Assessing the significance of an outcome requires data
on both number and percent.
• Qualitative indicators
– Qualitative statements
– Measure perceptions
– Measure attitude, behavior
72. Quantitative indicators
Examples
• Number of
• Proportion of
• Percentage of
• Amount of
• The ratio of
• Length of distance
• Weight of
• Size of
• Areas of/spread of
• Value of
• etc.
73. Qualitative Indicators
Examples
• Level of
• Presence of
• Evidence of
• Availability of
• Quality of
• Accessibility of
• Existence of
• Sustainability of
• Improvement of
• Ability to (e.g. skills)
• Potential of
• etc.