This ppt is for nursing students and for other allied health sciences.it is simple and easy to understand.

1. CONFLICT
MR.ANISH.V.A .M.Sc (N),M.Sc (C&P)
PRINCIPAL & HOD IN PSYCHIATRIC NURSING
MURLIDHAR COLLEGE OF NURSING, RAJKOT

3. Introduction
• One cause of stress.
• Painful state or condition of an individual
leads to emotional tension.
• Conflict occurs when one has to select
between equally desirable or equally
undesirable goals. These desires are
contradictory in nature and cannot satisfy
fully at same time.

4. Definition
• Conflict means a painful emotional state,
which results from a tension between
opposed and contradictory wishes.(Douglas
and Holland)

7. Types of conflict
• Approach-approach conflict
• A situation involving a choice between two equally desirable
but incompatible alternatives.
• Ex.- there are a two courses that you want to take, but they are
scheduled for the same time.
• Avoidance-avoidance conflict
• Conflict whereby one must choose between two more or less
equally undesirable or unattractive goals.
• decide between doing unwanted homework (avoidance) and
doing unwanted house chores (avoidance).

8. • Approach-avoidance conflict
• both positive and negative effects or characteristics that
make the goal appealing and unappealing simultaneously.
• For example, marriage is a momentous decision that has
both positive and negative aspects.
Multiple approach-avoidance conflict
• number of alternatives and each one is positive or negative.
An example of this is making a visit to a foreign city.

9. Internal conflicts
• Conflicts may be between one person and another or
between a person and his environment or may be within
the person himself.
• Conflict within a person is called internal conflicts,
conflicts between one’s motives, desires, sentiments and
attitudes.
• Internal conflicts may be conscious or unconscious.
• In conscious case we aware of the causes or resources of
our conflicts.
• In unconscious case, we are not aware of the real motives
causing conflicts.

10. Conflict resolution

12. Resolution of conflicts
• Identify the causes and try to change or control it, learn to
accept it.
• Check everything before taking a decision.
• Review the situation again.
• Change our goals or modify our desires.
• Substitute our goals by others, which are equally satisfying
but are different and achievable.
• Seek advice from experts, parents, relatives or friends.
• Encourage full expression of positive and negative feelings
within an accepting atmosphere.
• Avoid hesitancy