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Conflict workshop


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Conflict workshop

  1. 1. Kathryn Huth COMM 115 Spring 2012
  2. 2. CHEERLEADING IS ALL ABOUT• Leading your crowd. • Communicating to do the best you can.• Supporting your school and team. • Performing to involve your crowd.• Working together to create a squad. • Being yourself while doing what you love to do.• Supporting each other to advance in skills. • Competing your squads talent to the best that is out there.
  3. 3. gets in the way.
  4. 4. • A problematic situation with the following four unique characteristics. 1) the conflicting parties are interdependent. 2) it is perceived that they seek incompatible goals. 3) the perceived goals potentially affect the relationship. 4) there is a sense of urgency about the need to resolve the difference. -Managing Conflict through Communication Ruth Anna Abigail. Dudley D. Cahn
  5. 5. • The girls bickering over school drama.• Complaining about material that they have to do.• Captains not leading the squad.• Girls on the team to meet the status quo.• Not knowing material for performances.• Attitude.• Being a mean girl.• Being under the influence• The list can go on and on.
  6. 6. • Communication Options in Conflict• S-TLC Approach• Recognizing Different Threats• Group Conflict• Creativity• Trust
  7. 7. Are four different ways of communicating toward others.1) Nonassertive- avoid a conflict altogether, or accommodate.2) Passive-aggressive- impose one‟s will on others in a „nice way‟ (ex.Backstabbing)3) Assertive- ability to speak up for one‟s interests in a way that does notinterfere with someone else4) Aggressive- ability to force one‟s will
  8. 8. The S-TLC Approach system is an acronym for Stop, Think, Listen, and Communication.Step 1: Stop- When a conflict has arrived, start by saying “Stop!” Do notbecome angry, simply cool down and approach the girls appropriately.Step 2: Think- Think before you approach the team. Think about thegoals and desires of the team and go from there.Step 3: Listen- Listen to each compelling argument and decide whatassertive communication tactic that should be used. The ability to trulyhear and catch the problem is key to solving it.Step 4: Communicate- Once you have identified what the conflict is andwho to resolve it, it becomes really important to stay calm and respondin a non-destructive way.
  9. 9. Within a squad, there is always a captain that is chosen to lead the team.At times, captains can take advantage of their roll and abuse the powerthey have. -Power Abuse: When the power one holds over another or a group is threatening and harmful to an arising conflict.When the captain is in the process of power abuse, threats can be made. -Threats- Statements that link the other person‟s noncompliance with negative outcomes
  10. 10. • Create a list of punishments -run, sit-ups, cardio, parent signatures, write an essay.• Bench during games• Take out of competition routine• Take position away from captain• Subtract points from grade• Not allowed to participate in bonding activities• Remove from squad
  11. 11. • Instrumental/task conflict- This kind of conflict occurs when the captain argues with the team and or coach on how to get the job done.• Relationship Conflict- This conflict is mainly produced by stress from the team. (ex, competition approaching, performance at school, making grades, etc.)• Identity Conflict- occurs when the team treats an individual contrary to the way that person sees him/her.• Process Conflict- this has to do with disagreements over the management style of the group.
  12. 12. • You are more likely to have a positive outcome in a conflict when you approach it with creativity.• The use of creative methods can bring laughter to the team.• The team grasps a better understanding of why we should do one thing one way and another the other way.• Creativity can ease a lot of tension between the girls, captain, and coach.
  13. 13. 1. Search for the threat2. Find the cause of the situation3. Evaluate the risks of the situation4. Apply intuition and emotion5. Take different perspectives6. Consider the time frame for making the decision