Prepared By: Kshirabdhi Tanaya Tutor, SUM Nursing College S‘O’A Deemed to be University

1. PRESENTED BY:
Kshirabdhi Tanaya
Tutor, SUM Nursing College
S‘O’A Deemed to be University

2. CONFLICT:-
•Conflict is a painful state of an individual.
Also conflict is one cause of stress.
•During this state the person experiences an
intense emotional tension.
•Conflict occurs when one has to choose
between equally desirable or equally
undesirable goals.

3. DEFINITION:-
Conflict means a painful emotional state,which
results from a tension between opposed and
contradictory wishes.

4. Tensions
No desire to
communicate
Work not done
properly
Disastrous
Anger occurs quickly
and easily

5. Failing
productivity
Slipping morale
Absenteeism
Accidents
Slamming doors
shouting

7. TYPES OF CONFLICT:-
Approach –Approach conflict
Avoidance-Avoidance conflict
Approach-Avoidance conflict
Multiple approach-avoidance conflict

8. Approach –Approach conflict:-
It occurs when a person is forced with two
attractive alternatives,while only one of them can
be selected.
Eg:- There are 2 courses that you want to take
,but they are scheduled for the same time.And
choice of one alternative means the loss of an
extremely attractive alternative.

9. Avoidance-Avoidance conflict:-
It arises when a person faces two undesirable
situations & avoidance of one forces exposure to
the other.
Eg:-A woman trying to choose between
continuing an unwanted pregnancy and getting an
abortion done.

10. Approach-Avoidance conflict:-
This type of conflict arises when one event or
activity has both attractive and unattractive
features. The result is continuing a great deal of
emotional conflict and stress.
Eg:-To marry or not to marry.

11. Multiple Approach – Avoidance conflict:-
This type of conflict exists when a choice must be
made between two or more alternatives, each of
which has both positive and negative features.
Eg:-A person may have the alternative of accepting
any of the two jobs, of which one may be boring
,but with a very good pay & other may be
interesting , but with a very poor pay.

14. Methods are:-
•Identify the source of frustration , try to change or
control it . If cannot ,learn to accept it.
•Decide important things carefully.
•Change our goals or modify our desires.
•Seek advice from experts , friends or relatives.
•Encourage full expression of positive & negative
feelings
•Stick with the decisions & forget about the other
choices.