Classrooms - Anywhere, Anytime!June 28th, 2011Geoff Green<br />MCPc Confidential<br />
<ul><li>MCPc Overview
General Concepts of Desktop & Application Virtualization
Anywhere, Anytime Desktops
Deployment Strategies</li></ul>MCPc Confidential<br />Agenda<br />
<ul><li>MCPc Overview
General Concepts of Desktop & Application Virtualization
Anywhere, Anytime Desktops
Deployment Strategies</li></ul>MCPc Confidential<br />Agenda<br />
“76% of ENTERPRISES will be pursuing a PRIVATE CLOUD computing strategy by 2012.”<br />	- Thomas Bittman, “Private Cloud C...
There will be more Virtual Machines deployed during 2011 than all of 2001-2009 combined. <br />By 2012, the majority of wo...
<ul><li>Server Consolidation vs. Desktop Virtualization
Printing
Mobile Device Management
Defining Success UP FRONT
Proof of Concepts
User Experience</li></ul>MCPc Confidential<br />Things that go BUMP in the NIGHT<br />
<ul><li>How to choose a partner:
Do they have the CERTIFICATIONS?
Do they have the actual SKILLS?
Do they have the right PARTNERSHIPS?
Do they have a STRUCTURED APPROACH?</li></ul>MCPc Confidential<br />Why MCPc<br />
MCPc Confidential<br />Why MCPc<br /><ul><li>VMWare Premier Partner
Academic Specialization
Infrastructure Virtualization
Business Continuity
Desktop Virtualization
Citrix Gold Partner
Wyse
Microsoft Certified GOLD Managed
Cisco GOLD SELECT (Top 5%)
NetApp GOLD
AppSense
HP
Apple</li></li></ul><li>2011 Citrix Partner of the Year:<br />Government, Education & Healthcare<br />
<ul><li>Why you should consider MCPc “My Cloud Provider of Choice”
Skills?
Over 20 VMware & Citrix Experts
Average experience over 15 years!
Multiple certifications across many vendors
Real world experience deploying real and virtualized Desktops and Applications
Approach?
PROVEN Methodology
Not a boutique!</li></ul>MCPc Confidential<br />Why MCPc<br />
<ul><li>MCPc Overview
General Concepts of Desktop & Application Virtualization
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Classrooms - Anywhere, Anytime! - Geoff Green, MCPc

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Using virtual desktops presentation by Geoff Green, MCPc at 2011 AIKCU Technology Conference.

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  • What we need is a solution that enables an entire organization to “go virtual” – that means increased flexibility of device, location, network, and more, all optimized for different roles within the organization. All these different roles, from a task based retail worker to an on-the-go executive, have different requirements. In order to “go virtual,” the solution must be flexible enough to meet these different needs.
  • FlexCast is a feature of XenDesktop that provides an organization with the choice and flexibility to deliver the right solution to their end-usersFlexCast allows you to use any combination of virtual desktop technologies, through a single, integrated solution.FlexCast is all about choices – and the key here is it’s not just “desktops” like the definition may say…it’s both desktops and applications. Some users may need a desktop – other users may not and can be perfectly fine using on-demand apps from XenDesktop!FlexCast is not a new technology – it’s simply a term to describe a set of existing delivery technologies
  • With so many devices available now and with the launch of the ipad its worth considering for a moment what are they useful for. Theway we think about is – the large screen is about power, about having all the tools there for creatingAt the other end of the spectrum we have small devices that alert us to new informationThere has been a big debate about whether there is a need for something in the middle like the ipad. We think there is. This is a device that allows you to spend more time on a subject than your phone but is much more mobile than whats one your deskVery convenient, very easy to use, very connected. As IT professionals we have to be ready to adopt these or they will run us over. How do you stop people using them? Having policies about the type of devices people can use? You cant stop people using these devices and its better to work out how to leverage them for increasing productivity and innovation
  • Two simple SKUs for Microsoft VDISimple device based annual subscription modelServer Provisioning &amp; Power ManagementHA &amp; Disaster Recovery (VPX Load Balancing)Advanced Security &amp; Access ControlService Level Monitoring &amp; ReportingBranch Office Delivery
  • So let’s take a closer look at the VMware View solutionAt the center of this graphic, you have your virtual desktops residing on the platform in the datacenter. The underlying platform is vSphere. vSphere for desktops allows you to take advantage of high availability and fault tolerence of this platform as is tuned and optimized for large concurrent VM boots and VM suspend/resume (aka start of the school day or start of classes)What’s not shown here is vCenter, and what this allows you to do is manage up to 5K VMs from a single pane of glass.And in the center, you have the core solution or View Manager which really provides a central point for authenticating users and brokering the connection to their desktop. It’s important to note here to that this is a secure solution that can easily tie into active directory for authentication so you really don’t have to change the way your end user environment is structured today. Moreover, View Manager -provides a central point of connection brokering and desktop management for legacy platforms as well including Terminal Servers, Blade PCs and other physical desktops hosted in hosted environment from a single console Over to the right you have something we call View Composer which is leveraged for image and storage management and which allows you to very quickly and efficiently manage both persistent and non persistent pools of users (labs being a case in point).By separating out the Base Image (OS and applications that are common across users) from the User Data Disk (users data and personal info), View Composer allows you to leverage the commonality across user desktop environments to create fewer desktop images. And with fewer images you can reduce the storage requirements and also simplify desktop management (fewer images to manage, upgrade, patch, etc…)When a user needs to access their desktop View composer is able to logically join the User Data Disk and the Base Image presenting the user with their unique, personalized desktop. When desktops need to be updated or patched the Base Image is updated/patched without interrupting any active users. And the next time the user logs in their desktop is built with the User Data Disk and the update Base ImageAnd under this you have ThinApp, which is our application virtualization solution, which allows you to effectively decouple applications from the underlying OS, package these up so that there are no DLL or registry issues and you can run these from the datacenter or locally on both physical PCs as well as virtual machines without having to worry about underlying OS or application conflicts.And the beauty of this is that because these applications are isolated in their own containers, you can run multiple versions of the same application (like web browsers or office applications) without any registry or DLL conflicts. Morevoer, because this is an agentless architecture, IT doesn’t have to worry about maintaining additional agent footprints. And ThinApp does not require any additional servers or infrastructure to run. And what I want to spend some time on now is talking about user experience.Users can access their virtual desktops from a variety of devices including desktops, laptops, iPads/iPods and thin clients-as in the case of OMSD with thin books.These users can be on the LAN or across the WANVMware View has a number technologies addressing user experience which we will talk about in the following slides
  • It’s been an incredible run since the launch of XenDesktop. Besides the awards, XenDesktop has racked up these distinctions on this slide, leading to several financial and industry analysts to state that XenDesktop has the momentum and is leading the market.
  • Today Vmware is the leader in desktop virtualization. We have the most proven and mature technology and are widely deployed across higher educational institutions in North America and the rest of the world. We have sold over 1.6 million seats sold, 10,000+ customers – VMware has sold over 1.6 million desktop virtualization seats to over10K customers. We also have a solid partner eco-system supporting this solution with over 1700 Channel Partners Selling. VMware has also partnered with the leading vendors of solutions in networking, security, storage, server, thin client and more to ensure that View works well and is validated with supporting infrastructure.
  • With Animation
  • Classrooms - Anywhere, Anytime! - Geoff Green, MCPc

    1. 1. Classrooms - Anywhere, Anytime!June 28th, 2011Geoff Green<br />MCPc Confidential<br />
    2. 2. <ul><li>MCPc Overview
    3. 3. General Concepts of Desktop & Application Virtualization
    4. 4. Anywhere, Anytime Desktops
    5. 5. Deployment Strategies</li></ul>MCPc Confidential<br />Agenda<br />
    6. 6. <ul><li>MCPc Overview
    7. 7. General Concepts of Desktop & Application Virtualization
    8. 8. Anywhere, Anytime Desktops
    9. 9. Deployment Strategies</li></ul>MCPc Confidential<br />Agenda<br />
    10. 10. “76% of ENTERPRISES will be pursuing a PRIVATE CLOUD computing strategy by 2012.”<br /> - Thomas Bittman, “Private Cloud Computing: The New Virtualization”, Garnter Data Center Conference, 2010<br />MCPc Confidential<br />Why Now? <br />
    11. 11. There will be more Virtual Machines deployed during 2011 than all of 2001-2009 combined. <br />By 2012, the majority of workloads running on x86 architecture serversin enterprises will be running as Virtual Machines. <br /> - Gartner, 2011, VMWare PEX<br />MCPc Confidential<br />Virtualization leads to the CLOUD<br />
    12. 12. <ul><li>Server Consolidation vs. Desktop Virtualization
    13. 13. Printing
    14. 14. Mobile Device Management
    15. 15. Defining Success UP FRONT
    16. 16. Proof of Concepts
    17. 17. User Experience</li></ul>MCPc Confidential<br />Things that go BUMP in the NIGHT<br />
    18. 18. <ul><li>How to choose a partner:
    19. 19. Do they have the CERTIFICATIONS?
    20. 20. Do they have the actual SKILLS?
    21. 21. Do they have the right PARTNERSHIPS?
    22. 22. Do they have a STRUCTURED APPROACH?</li></ul>MCPc Confidential<br />Why MCPc<br />
    23. 23. MCPc Confidential<br />Why MCPc<br /><ul><li>VMWare Premier Partner
    24. 24. Academic Specialization
    25. 25. Infrastructure Virtualization
    26. 26. Business Continuity
    27. 27. Desktop Virtualization
    28. 28. Citrix Gold Partner
    29. 29. Wyse
    30. 30. Microsoft Certified GOLD Managed
    31. 31. Cisco GOLD SELECT (Top 5%)
    32. 32. NetApp GOLD
    33. 33. AppSense
    34. 34. HP
    35. 35. Apple</li></li></ul><li>2011 Citrix Partner of the Year:<br />Government, Education & Healthcare<br />
    36. 36. <ul><li>Why you should consider MCPc “My Cloud Provider of Choice”
    37. 37. Skills?
    38. 38. Over 20 VMware & Citrix Experts
    39. 39. Average experience over 15 years!
    40. 40. Multiple certifications across many vendors
    41. 41. Real world experience deploying real and virtualized Desktops and Applications
    42. 42. Approach?
    43. 43. PROVEN Methodology
    44. 44. Not a boutique!</li></ul>MCPc Confidential<br />Why MCPc<br />
    45. 45. <ul><li>MCPc Overview
    46. 46. General Concepts of Desktop & Application Virtualization
    47. 47. Anytime, Anywhere Desktops
    48. 48. Deployment Strategies</li></ul>MCPc Confidential<br />Agenda<br />
    49. 49. Virtualization Leads to the CLOUD<br />Stage 5:<br />PublicCloud<br />Stage 3:<br />PrivateCloud<br />Stage 2:<br />DistributedVirtualization<br />Stage 4:<br />HybridCloud<br />Stage 1:<br />ServerVirtualization<br /><ul><li>Consolidation
    50. 50. CapEx
    51. 51. Self-serve agility
    52. 52. Standardization
    53. 53. IT as a business
    54. 54. Usage metering
    55. 55. Flexibility and speed
    56. 56. OpEx, automation
    57. 57. Less downtime
    58. 58. Cost
    59. 59. Flexibility
    60. 60. No CapEx
    61. 61. Total flexibility
    62. 62. Low barrier to entry</li></ul>Needs:<br /><ul><li>Cloud service broker
    63. 63. Managing CloudSourcing</li></ul>Needs:<br /><ul><li>Strategy for hybrid
    64. 64. Services
    65. 65. IT/business relationship, IT as a business</li></ul>Needs:<br /><ul><li>Strategy beyond virtualization
    66. 66. Automation, standardization
    67. 67. Processes to handle speed</li></ul>Needs:<br /><ul><li>Strategy beyond consolidation
    68. 68. Management of virtual things
    69. 69. Selling virtualization</li></ul>Needs:<br /><ul><li>Cloud service broker
    70. 70. Interoperability</li></ul>MCPc Confidential<br />
    71. 71. MCPc Confidential<br />Gartner CIO Priorities 2011<br />
    72. 72. Private Cloud Drivers<br />Message: Agility and Speed is the #1 Driver of Virtual Desktops and Private Cloud<br />Don't Know<br />5%<br />Quality<br />2%<br />Enable Hybrid<br />6%<br />Agility/<br />Speed<br />55%<br />Defend IT<br />2%<br />Gartner Data Center Conference Poll, December 2010:<br />What is your MAIN DRIVER in moving to private clouds?<br />N = 170<br />Cost<br />21%<br />Business Alignment<br />9%<br />MCPc Confidential<br />
    73. 73. Private Cloud Challenges<br />Message: Technology may be one of the easiest challenges<br />80<br />62<br />What are your three biggest challengesin creating a private cloud computing service? <br />Management andoperations processes<br />56<br />Funding/chargebackmodel<br />46<br />Culture<br />40<br />Service description &self-service interface<br />Gartner Data Center Conference Poll, December 2010<br />N = 167<br />36<br />Politics<br />31<br />Technology<br />Business/customerrelationship<br />11<br />Not sure<br />MCPc Confidential<br />
    74. 74. Education Use Cases<br />Remote Campuses / Distance Learning<br />Classrooms and Training Labs, Task Workers<br />1<br />2<br /><ul><li>Deliver desktops across a variety of locations
    75. 75. Centralize management of desktop environment
    76. 76. Reduce cost associated with supportinga diverse student populations
    77. 77. Rapidly provision new desktops
    78. 78. Ensure consistent user experience across sessions
    79. 79. Improve security with centralized control and management
    80. 80. Reduce cost of managing the desktop environment</li></ul>Libraries and Kiosks<br />Faculty / Staff<br /><ul><li>Full support for kiosk mode
    81. 81. Provision one pristine image for universal usage
    82. 82. Predicable user experience
    83. 83. Low management overhead for IT
    84. 84. Deploy and manage a desktopimage on employee or student owned assets
    85. 85. Centrally control desktops and data
    86. 86. Separation between campusand personal desktop</li></ul>3<br />4<br />
    87. 87. District School Board of Collier County<br />Located in southwest Florida, the district serves 44,000 students in 50 schools<br />Challenge: As distributed PC desktops and laptops jumped from 15,000 to 25,000 without an increase in IT staff, the District School Board of Collier County needed a new approach to desktop administration. <br />Solution: XenDesktop delivered 9,000 thin clients with streamed desktops, with another 8,000 due for rollout. 2,400 HP notebooks in mobile labs with hosted virtual desktop. <br />Results:<br /><ul><li>Cuts desktop management time in half
    88. 88. Delivers hosted virtual desktops 80 percent faster
    89. 89. Enhances the user experience with instant desktop availability and fast multimedia performance
    90. 90. Extends useful life of devices from three to five years</li></ul>“We set our sights on technologies that would enable us to centrally manage and deliver desktop images. We evaluated a number of virtual desktop and desktop streaming solutions and found Citrix XenDesktop with provisioning services was the best.” <br />- Tom Petry, Director of Technology<br />
    91. 91. Campbell Union High School District<br />Located in Silicon Valley, serving more than 7,600 students across seven campuses.<br />Challenge: Campbell Union High School District first explored desktop virtualization as a way to help bring down skyrocketing hardware and IT management costs.<br />Solution: Desktop virtualization with Citrix XenDesktop gives Campbell Union the ability to manage all desktops centrally in the datacenter. Applications are installed, upgraded and patched once, then securely delivered over the network to any device, including PCs, Macs, laptops, netbooks and thin clients. <br />Results:. <br /><ul><li>Savings on one year’s replacement cycle of $250,000.
    92. 92. Extending computer lifecycles by turning any old machine into a low-cost thin client.
    93. 93. Students have a rich, high-definition experience, even with older PCs and laptops.”</li></ul>“Campbell Union is leading the way in demonstrating that virtual desktops can improve security, simplify management and save hundreds of thousands of dollars, all while improving student access to technology-based educational instruction. And when it comes to desktop virtualization, no solution on the market is more proven than XenDesktop.”<br />- Charles Kanavel, director of technology<br />
    94. 94. Red Deer College<br />7,800 students, 13,000 continuing ed. students in Red Deer, Alberta<br />Looking to deliver content and applications to student body remotely<br />Solution<br />Leverage View to provide remote students with access to the same applications and the same experience as campus students to create a “classroom with borders”<br />Results<br />- Projecting over $300K in savings in hardware costs in the first year alone<br />- Streamlining 1700 images down to 30-40 images<br />- Less disruption anticipated for planned migration to Windows 7<br />- 24/7 access for student body from on campus and off.<br />
    95. 95. MCPc Confidential<br />MCPc Approach<br />
    96. 96. <ul><li>MCPc Overview
    97. 97. General Concepts of Desktop & Application Virtualization
    98. 98. Anytime, Anywhere Desktops
    99. 99. Deployment Strategies</li></ul>MCPc Confidential<br />Agenda<br />
    100. 100. Will desktop virtualization really fit every user?<br /><ul><li>Cost?
    101. 101. Scalability?
    102. 102. User Experience?</li></li></ul><li>Go Virtual for All Users<br />mobile remote office-based contractor task-based<br />
    103. 103. Mobile users<br />Taskworkers<br />Remote<br />workers<br />Officeworkers<br />Guestworkers<br />Client-side compute<br />Flexible Virtual Workstyles<br />Hosted VDI<br />Streamed<br />VHD<br />Hosted Shared<br />Local<br />VM<br />Server-side compute<br />
    104. 104. Knowledge Workers<br />External Contractors<br />Temporary Users<br />Road Warriors<br />Task Workers<br /><ul><li>university lab
    105. 105. training center
    106. 106. finance
    107. 107. operations
    108. 108. marketing
    109. 109. administration
    110. 110. offshore workers
    111. 111. outsourcing
    112. 112. contractors
    113. 113. branch offices
    114. 114. teleworkers
    115. 115. sales
    116. 116. executives
    117. 117. field service
    118. 118. factory workerretail clerk
    119. 119. bank teller
    120. 120. credit card call center</li></li></ul><li>Understanding Flexible Computing<br />Hosted Shared<br />Hosted VDI<br />Streamed VHD<br />Local VM<br />Apps<br /><ul><li>Secure
    121. 121. Best TCO
    122. 122. Terminal Services
    123. 123. Secure
    124. 124. Personal
    125. 125. VMs or Blades
    126. 126. Secure
    127. 127. Runs Locally
    128. 128. ProvisioningServices
    129. 129. Secure
    130. 130. Mobile
    131. 131. SynchronizationServices
    132. 132. Secure
    133. 133. Single instanceApp Management</li></li></ul><li>“empower me”<br />“show me”<br />“alert me”<br />snack<br />dine<br />create<br />
    134. 134. …on any device<br /><ul><li>iPhone
    135. 135. Android
    136. 136. Blackberry</li></ul>iPad<br />Windows Embedded<br />Linux<br />Windows <br />Mac OS X<br />diskless PCs<br />smartphones<br />home & office PCs<br />netbooks<br />thin clients<br />laptops<br />tablets<br />
    137. 137.
    138. 138.
    139. 139.
    140. 140. Citrix XenDesktop licensing models<br />Options cover all customer use cases<br />Device<br />Concurrent<br />User <br />Best for anonymous access or occasional use<br />Best when people need dedicated desktop access<br />Best when people share desktops or devices<br /><ul><li>One user
    141. 141. Unlimited devices
    142. 142. Unlimited connections to virtual desktops & apps
    143. 143. Unlimited users
    144. 144. One device
    145. 145. Unlimited connections to virtual desktops & apps
    146. 146. Any user
    147. 147. Any device
    148. 148. One connection to a virtual desktop or unlimited apps</li></li></ul><li>What is overdraft?<br /><ul><li>10% additional licenses
    149. 149. Included in XenDesktop license file with purchase of user/device licenses at no charge
    150. 150. Allows a limited number of additional user licenses
    151. 151. Provided to support temporary spikes in demand
    152. 152. Viewable from Desktop Studio or License administration console
    153. 153. No alerts</li></li></ul><li>40 Users/VM <br />300 Users pro Server<br />VM<br />VM<br />VM<br />VM<br />User Profile<br />1 User/VM<br />50-60 VMs pro Server<br />Apps<br />W2K8<br />W2K8<br />W2K8<br />W2K8<br />VM<br />VM<br />VM<br />VM<br />OS<br />Citrix XenServer<br />Citrix XenServer<br />Blade rack<br />1 User pro Blade PC<br />Blade<br />Blade<br />Blade<br />Blade<br />
    154. 154. Delivered via Citrix XenDesktop<br />Part of Image<br />Virtualized with Citrix XenApp<br /> Using AppStreaming via Citrix XenApp<br />
    155. 155. VMware View Desktop Virtualization <br />Platform<br />VMware vSphere for desktops<br />Management<br />VMware View Manager<br />Vmware View Composer<br />VMware ThinApp<br />User Experience<br />PCoIP<br />Print<br />Multi-monitor display<br />Multimedia<br />USB redirection<br />
    156. 156. 4M+ licenses sold<br />100+ customers with 1,000+ seats deployed<br />50 of the Fortune 100 in production<br />Cross all major market verticals <br />Trade-Up promotion a huge success<br />Clear #1 market share leader<br />Incredible Market Momentum<br />
    157. 157. PColP<br />2009<br /><ul><li>Most proven, mature technology
    158. 158. Over 1.6 million seats sold, 10,000+ customers
    159. 159. Over 1700 channel partners selling View
    160. 160. Broadest technology ecosystem</li></ul>2008<br />VMware is the Leader in Desktop Virtualization<br />VDI<br />VMware1st<br />VMware1st<br />VMware1st<br />VMware1st<br />2006<br />2004<br />ESX<br />2001<br />2000<br />Workstation<br />1999<br />
    161. 161. <ul><li>MCPc Overview
    162. 162. General Concepts of Desktop & Application Virtualization
    163. 163. Anytime, Anywhere Desktops
    164. 164. Deployment Strategies</li></ul>MCPc Confidential<br />Agenda<br />
    165. 165. <ul><li>Cloud Migration Services
    166. 166. Cloud Readiness Assessment
    167. 167. Cloud Proof of Concept Services
    168. 168. Cloud Design Services
    169. 169. Cloud Implementation Services
    170. 170. Cloud Support Services
    171. 171. Cloud Pro-Active Monitoring and Support Services
    172. 172. Desktop ANYWHERE</li></ul>MCPc Confidential<br />MCPc Solutions<br />
    173. 173. EVOLVE Engagement Process<br />Proof of<br /> Concept<br />Training<br />Discovery<br />Implement<br />Pilot<br />Design<br />Support<br />Assessment<br />Managed<br /> Services<br />MCPc Confidential<br />
    174. 174. Assessment<br />MCPc Confidential<br />Cloud Readiness Assessment<br /><ul><li>Provide an inventory of existing services
    175. 175. Virtual Server Capacity Requirements
    176. 176. CPU
    177. 177. Memory
    178. 178. Storage Requirements
    179. 179. Total Size
    180. 180. Storage Performance (IOPS)
    181. 181. Network Configuration Requirements
    182. 182. Firewall Configuration
    183. 183. Load Balancing Needs
    184. 184. Determine possible application integration issues with Server and Desktop workloads
    185. 185. Identify candidates for migration to Cloud Infrastructure</li></li></ul><li>Design<br />MCPc Confidential<br />Cloud Migration Planning<br /><ul><li>Provide a detailed plan for migration ofservices identified in Assessment intohosted cloud
    186. 186. Virtual Server Placement
    187. 187. Storage Segmentation
    188. 188. Network Configuration
    189. 189. Detail phased data migration plan
    190. 190. Ensure service dependencies are respected
    191. 191. Reduce downtime exposure
    192. 192. Maintain rollback capabilities throughout themigration</li></li></ul><li>Implement<br />MCPc Confidential<br />Cloud Implementation<br /><ul><li>Execute phased data migration asplanned in prior phases
    193. 193. Virtual Machine creation
    194. 194. Storage & Network Provisioning
    195. 195. Data Migration
    196. 196. Verify service availability and function</li></li></ul><li>Managed<br /> Services<br />MCPc Confidential<br />Cloud Implementation<br /><ul><li>On-going Monitoring & Maintenance
    197. 197. Monitor Services for availability
    198. 198. Monitor End-to-End Network Performance
    199. 199. Patch Maintenance for Windows Servers
    200. 200. Remediation
    201. 201. Detailed Run Book for Problem Resolution
    202. 202. 24x7 NOC-based Monitoring with real-time remediation of the virtual hosted systems!</li></li></ul><li>Managed<br /> Services<br />MCPc Confidential<br />Managed Cloud<br /><ul><li>Desktops as a Service
    203. 203. On or Off Premise Capabilities
    204. 204. Total Management
    205. 205. Utility Pricing
    206. 206. Per-User, Per Month Costing</li>

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