1. Building Capability to Enhance
Competitive Value Mix for Customer Through Process and People
Management Consultancy Services for Process Based Organization Design

2. Provides End-to-End Process Based Organization Design Solution
PBO PLUS.COM :AN OVERVIEW
Mission:
Partner with company to put them on customer
value creating path and simultaneously slashing
waste across the value chain by building processes
and leveraging people
Consists of a Group of People having collectively 400 man Years’
of Global Experience in
• Process Centric Business Organization Design (PBBD)
• Business Process Reengineering (BPR)
• Niche Process Intervention (NPI)
Supported by a panel of domain experts
100+ engagements globally, across sectors
Engages with clients for Design and Implementation

3. has in depth experience in several Practice areas with focused teams in each
OUR SERVICES
Management Consultancy Services
PBOplus.com PerformancePlus. BPRPlus.com 5EPlus.com 7Starplus.net

4. Believes in Partnering with Customers till the Results are Realized
THEME of ASSOCIATIONS
Building Block of
Our Associations
Business Unearth Partnering Collaboration Working Live
Focus Core Issues Together Together

5. Believes in building an organization from the point of consumers (design the
organization with outside-in approach, customer at the centre)
PBO Maturity Continuum
PBO Capability Parameter Time Frame (Year)**
Stage 1Y 2Y 3Y 4Y 5Y
PBO1 Efficiency NVA Elimination
PBO2 Operational Effectiveness TCEC (Timely, Complete, Error Free and
Convenient)
PBO3 Operational Effectiveness Customer Value Element-3 Year Journey
PBO4 Operational Effectiveness Reliability of Resources
PBO5 Operational Effectiveness Variability of Process
PBO6 Operational Effectiveness Agility
PBO7 Operational Effectiveness Scalability
PBO8 Edge-Segment Customer Value Element for strategic positioning
PBO9 Edge-Segment Local Life time V/C Ratio (Value Cost Equation)
PBO10 Edge-Global Leverage multiple Customer Value Elements
for Edge in each market
**-Time Frame shall depend upon the nature/size/complexity/maturity of the Organization

6. Believes in building an organization from the point of consumers (design the
organization with outside-in approach, customer at the centre)
PBO Gain (Low Hanging Gains/ Hanging at Medium Height)
Performance Attribute Trend Quantum of Gain
Process Cycle Time Cycle Time Reduction: 25 to 90%
Touch Point Reduce by 75 to 80%
Manpower and Manpower Cost • Manpower reduction- 30 to 50%
• Manpower Cost – 25 to 35%
Customer Satisfaction (ETDBW) Improve 25 to 75%
VAR (Value Add Ratio) Improve by 2 to 5 times
Asset Productivity/OEE Improve by 5 to 40%
Cost of Production Reduce by 15 to 30%

7. works with customers with the objectives of getting to know the business to the core and
evolve business solutions which are relevant, focused and sure to produce results
Nine-Phase Methodology for Project Implementation
Design Phase
Implementation Audit and
• Exploration and Discovery Phase
• Current Reality Assessment Phase Fine Tune
Divergent Converge
Phase Phase • Formation of Committees, Project Teams
• Performance Management Through Software
• Capital
• Risk Mitigation
• Awakening • High Level Design • Cut in & Cut Out
• Analysis • Detail Design • Show case
• Full Scale Organization Wide Deployment
Assignment may start with the diagnostic phase-where high level rough cut gains
are evaluated based on broad critical analysis

8. Believes in people energy and work very closely to build capability in
people who are going to steer the project
Transitioning to PBO Divergent Phase, Awakening
Exploration and Discovery Phase
6
Internal Assessment
5 for Transitioning
4 Rich Picture
Multi round
3 brainstorming
Learning/Lessons
2 from businesses
with edge
Breaking the
1 shell
Best Flexible Mind
For exploration

9. Build Distinctive design/solution for desired deliverables
Create Design fit organization (truly differentiated organization)
Transitioning to PBO Divergent Phase, Analysis (AS-IS)
Current Reality Assessment 6
IT, Physical Infrastructure,
5 Communication Effectiveness
Manpower
4 Productivity
3 Current Asset
Material
2 Productivity
1 OEE Analysis
Customer Value
Construct (Score)

10. Partner with company to put them on customer value creating path
and simultaneously slashing waste across the value chain by building
processes and leveraging people
Transitioning to PBO, Design Phase
Building Capability in
Broad Framework
Core Processes to Profitably Deliver
Value to Customer
PBO Business Design
Business Process
Customer Value
Growth and
Competitive Strategy
Customer

11. Aims at designing the Process Based Organization for flawless Execution
Transitioning to PBO Design Phase
4 13
Integrating Units (IU)
Shared Services Units (SSU) Performance
Centre of Excellence (COE) Management
System
2 5 9 14
Value Low Cost Reward,
Empowerment
Convergence Automation Recognition,
Points Compensation
1 6 10 15 18
Design Customer Value Information Team Process Risk
High Level Design, Construct (Score) Technology Selection Development Management
Detail Design
3 7 11 16
Core Process Physical and Nine Zero People
(Business Units) Communication Journey Development
Infrastructure
8 12 17
Team Size, Transition
7 Star
Team Based Management
Individual
Working (TBW)
Competence
Journey

12. We work very closely with the client with the objectives of building
organization capability to manage the entire transition process smoothly
Transitioning to PBO
Implementation Phase
4
Risk Mitigation
2
Project Management 5
Through Software Cut in and
1
Cut Out
Committees, Project Teams
Implementation and sub teams 6
Show Case
3
7
Capital Organization
Wide
Deployment

13. We work very closely with the client with the objectives of building
organization capability to manage the entire transition process smoothly
Transitioning to PBO
Audit and Fine Tune
4
Audit for
2
Customer Gain
Audit for People 5
Development Audit for
Productivity of
1 Resources
Audit and Audit for IT Assimilation 6
Audit for
Fine Tune Revenue Gain
3 and Cost Gain
Audit for Process 7
Improvement Fine Tuning of
Processes

14. We have more than 30 years’ of consultancy experience in India, clients
include
India
Third largest tyre manufacturer in India
Largest manufacturers of electrical equipments in India
Largest super specialty hospital in India
Second largest paper manufacturer in India
Largest manufacturer of engineering equipments in India
Largest textile manufacturer in India
Leading urea manufacturer in India
Terry towel manufacturing in supplying to leading stores in US and Europe
Fourth Largest Manufacturer of PET film in the world
Largest sugar manufacturer in India
Leaders in oil, fat and vanaspati
Largest manufacturer of shoes in India by numbers
Largest Housing Finance Corporation in India
Leading Global Graphite Electrode manufacturer in India
Largest Public Sector Bank of India
List includes clients of PBOPLUS.com and it’s core team members

15. Rich experience of working with clients across the sectors globally,
clients include
USA and Europe
• Global engineering company across all continents
• Top management consulting firm
• British Utilities Corporation
• Water/wastewater equipment and services in US
• Leading financial services company
• Global engineering company in US
• Global telecom company
• Electrical equipment distributor
• Diversified manufacturing and Technology Company
List includes clients of PBOPLUS.com and it’s core team members

16. Contact us
Strategic HQ Operation HQ
Greater Kailash Part 2, 27-H, 2nd Floor,
New Delhi – 110048, Jia Sarai,
India Hauz Khas,
New Delhi – 110016
India
+91 - 11 - 41637354
+91 – 9910049899
+91 - 11 - 2685 4003
+91 - 11 - 2685 4043
Service / Local Centers
Fremont, New York Darlinghurst,
California, USA New South Wales,
USA Australia
+1 - 408 - 431 – 0451 +1-215-353-6472 +61 - 403 - 657930
Email Id: contact@pboplus.com