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Don’t Sell Your Products, Sell Your Stories
Walt Disney’s genius was
not animation or theme
park design, but in truly
understanding the
human heart
Marketing and branding
is ultimately about
wooing and winning
someone’s heart
DISNEY OVERVIEW
BRAND IDENTITY
● YOUTHFUL
● JOYFUL
● MAGICAL
● FAMILY
ORIENTED
● TRUST
TARGET MARKET
Families
with
younger
children
DISNEY’s MARKETING TOOLS
1)Advertising through television, radio, movies and print.
2)Personality of the brand-happy, lighthearted and magical
3)Having the ability to transport children and adults to a state of happiness and
magic
4)Disney prides themselves on this image.
DISNEY LEGACY
1)Larger Rides
2)Appeal to older
audience
3)Located on the other
side of the disney world
NEW ADVERTISING STRATEGIES
1)Television commercials 2)Youtube Advertisements 3)Youtube Advertisements
4)Print Advertisements 5)Interactive website 6)Catalogs and Emails to customers
“Building a community, not just shilling a product”
Adventurous, Personal, Endorsements and Humour Appeal
FREAKISHLY LOYAL CUSTOMERS
1)All theming, all the time
Disney’s theming is more
than a few cartoon faces on
side of rides. Its immersive,
complete and, in its own
cheesier-than-France way,
kind of classy.
2)IMMERSION
Fans keep coming because
there is always more to see.
Disney’s moto isn’t “lots of
rides”, it is
“The Happiest Place on
Earth”
3)Everyone’s a princess
Cast members give children
badges and balloons at random;
princesses stop to greet little
girls dressed in princess gear;
guests are allowed to “Captain”
the jungle cruise and Mark
Twain riverboat,
4)Mining the Mythos
Disneyland’s greatest product is its
own mythology. The running of
the park maybe too tawdry for the
public eye, but the story of the
park is trumpeted everywhere.
THE FOUR P’s
Products-Wide variety of products from tangible goods at stores to experience at
their theme parks.
The use of wide variety of characters across their products solidifies their
customer-brand relationship.
2)Pricing
Disney keeps its prices just
on the border of affordable.
The strategy is to make the
price just high enough to
ensure that each experience
is unique since it is
infrequent.
3)Place/Distribution
Disney distributes its products
in areas with high amount of
people in order to make their
brand more familiar and
available to consumers. Theme
parks located in well known
areas like Florida, California,
Paris and Tokyo.
4)Promotion
Disney succeed in this area
especially in low peaks of the
year. Promotion such as low
price rooms, free or reduced
tickets and items are highly
utilized strategies of disney.
“I’m a big believer in
respect for heritage,
but I’m also a big
believer in the need to
innovate and the need
to balance that respect
for heritage with a
need to be relevant”
REFERENCES
1)Marketing Management-A South Asian Perspective by Kotler et al
2)Kissmetrics blog by D Bnonn Tennant
3)Disney marketing analyses by Ashley Lopez
SUMMARY
The Reverse Content Marketing
● Disney tells stories first,
develops and sells products
second.
● Creates freakishly loyal
customers.
● Exceptional social media
connect.
● The special 4P’s
DISCLAIMER
Created by Abhimanyu Singh, ISM Dhanbad under a marketing internship by
Prof. Sameer Mathur

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Disney Marketing Tactics

  • 1. Don’t Sell Your Products, Sell Your Stories
  • 2. Walt Disney’s genius was not animation or theme park design, but in truly understanding the human heart Marketing and branding is ultimately about wooing and winning someone’s heart
  • 4. BRAND IDENTITY ● YOUTHFUL ● JOYFUL ● MAGICAL ● FAMILY ORIENTED ● TRUST
  • 6. DISNEY’s MARKETING TOOLS 1)Advertising through television, radio, movies and print. 2)Personality of the brand-happy, lighthearted and magical 3)Having the ability to transport children and adults to a state of happiness and magic 4)Disney prides themselves on this image.
  • 7. DISNEY LEGACY 1)Larger Rides 2)Appeal to older audience 3)Located on the other side of the disney world
  • 8. NEW ADVERTISING STRATEGIES 1)Television commercials 2)Youtube Advertisements 3)Youtube Advertisements 4)Print Advertisements 5)Interactive website 6)Catalogs and Emails to customers “Building a community, not just shilling a product”
  • 10. FREAKISHLY LOYAL CUSTOMERS 1)All theming, all the time Disney’s theming is more than a few cartoon faces on side of rides. Its immersive, complete and, in its own cheesier-than-France way, kind of classy.
  • 11. 2)IMMERSION Fans keep coming because there is always more to see. Disney’s moto isn’t “lots of rides”, it is “The Happiest Place on Earth”
  • 12. 3)Everyone’s a princess Cast members give children badges and balloons at random; princesses stop to greet little girls dressed in princess gear; guests are allowed to “Captain” the jungle cruise and Mark Twain riverboat,
  • 13. 4)Mining the Mythos Disneyland’s greatest product is its own mythology. The running of the park maybe too tawdry for the public eye, but the story of the park is trumpeted everywhere.
  • 14. THE FOUR P’s Products-Wide variety of products from tangible goods at stores to experience at their theme parks. The use of wide variety of characters across their products solidifies their customer-brand relationship.
  • 15. 2)Pricing Disney keeps its prices just on the border of affordable. The strategy is to make the price just high enough to ensure that each experience is unique since it is infrequent.
  • 16. 3)Place/Distribution Disney distributes its products in areas with high amount of people in order to make their brand more familiar and available to consumers. Theme parks located in well known areas like Florida, California, Paris and Tokyo.
  • 17. 4)Promotion Disney succeed in this area especially in low peaks of the year. Promotion such as low price rooms, free or reduced tickets and items are highly utilized strategies of disney.
  • 18. “I’m a big believer in respect for heritage, but I’m also a big believer in the need to innovate and the need to balance that respect for heritage with a need to be relevant”
  • 19. REFERENCES 1)Marketing Management-A South Asian Perspective by Kotler et al 2)Kissmetrics blog by D Bnonn Tennant 3)Disney marketing analyses by Ashley Lopez
  • 20. SUMMARY The Reverse Content Marketing ● Disney tells stories first, develops and sells products second. ● Creates freakishly loyal customers. ● Exceptional social media connect. ● The special 4P’s
  • 21. DISCLAIMER Created by Abhimanyu Singh, ISM Dhanbad under a marketing internship by Prof. Sameer Mathur