1. Career Aim
My aim is to obtain a sales and business development position in a growth oriented organisation to add value utilizing my
past knowledge, prospecting and selling abilities. My consultative selling approach coupled with the energy and drive as an
individual contributor with minimal supervision motivates me to get a challenging position requiring strong sales and
marketing skills with a firm where advancement and compensation are based on professional performance.
Professional Skills Strength
Demonstrated Sales and Business Development
Marketing Mix & Operations Channel Development
Marketing Planning & Budget Control
Sales Presentation and Training
Well Conversant with MS Office & Outlook
Soft Skill Strengths
Self-driven; able to set effective priorities and implement decisions to meet operational deadlines.
Target Driven
Well organized, conscientious, resourceful and ability to work independently.
Positive and energetic with demonstrated commitment to personal and professional growth.
Flexible team player with the demonstrated capacity to learn quickly and apply that knowledge effectively.
Impressive Interpersonal skills & Strong Negotiating Skills
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Yugesh C Reddy
Sales & Marketing
Professional
Contact No.:
UAE + 971 55 4721449
E-Mail:
yugesh.mahesh@gmail.com
Educational Summary
Bachelor in Computer
Science India
SV University. Thirupati,
India.2008
Personal
DOB- 08th June. 1987
Language Known
English, Hindi & Telugu
2. ______________________________________________
Career Snapshot ______________________________________________
Commercial Bank of Dubai, Dubai (U.A.E.) Aug 2014 - Present
Personal Banking Advisor- Consumer Banking
Citi Bank, Dubai (U.A.E.) July 2010 to June 2014
Relationship Officer - Retail Banking
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Career Narrative ______________________________________________
Commercial Bank of Dubai, Dubai (U.A.E.) Aug 2014 - Present
Personal Banking Advisor- Consumer Banking
Major Activities:
Customer Service, Customer complaint resolution, Generating New Business and Branch Activity
Monitoring of daily branch operations
Liaising with existing customer base to effectively handle their banking needs and design
suitable options.
Targeting NTB clients to build CBD portfolio base & source potential investment products
based on customer needs/ profile
Providing customer service support to all Personal and Business account holders
Created consistent cross sell opportunities within the business by recommending asset sales
products
Active focus towards new acquisition, to formulate deposit investment, banc-assurance,
Mortgage, PIL and Credit Card
Responsibilities:
To provide Commercial Bank of Dubai customers financial services which exceed the customer's
expectations by delivering an unbiased, competent, timely and problem free service.
Taking ownership of customer complaint resolution. Report indicators, set by managers
accurately at the required frequency.
Taking care team MIS and coordinating with HO towards disbursal of file.
Being a senior, conduct frequent training sessions to new joiners in terms of Policy &
System flow.
Provide constructive and constant feedback on improvement of products, services and
processes which may either reduce cycle time or costs or enhance customer satisfaction.
Citi Bank, Dubai (U.A.E.) July 2010 to June 2014
Relationship Officer - Retail Banking
Responsibilities:
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3. Generated and accelerated business activities like: LOAN CAMPAING.
Promoted Citibank products in the entire UAE market including PDC, Credit Cards & garnering sales.
Prepared record and filed data and information relevant for each drawdown or rollover.
Approached sound companies for listing in order to get bulk business for loans & cards.
Maintained fair selling practice hence, gaining more reference business from the same establishment.
Analysed competitive product offerings in terms of features and benefits as well as interest points.
Determined sales forecasts for proposed new products and justify new product development investments
through sales analysis.
Generated leads through existing client base with reference and contacts.
Generated revenue for retail banking through cold calling, tele-calling with regular follow ups.
Procured interested and eligible customers for the bank through the Target Market Listed Companies, Non-
Target market companies and self-employed customers.
Entrusted with the credit approving authority up to a limit sign off of deviation up to some level.
Achievements:
Rewarded twice by Head of Sales, CITI Bank, for consistence good sales performance
Got confirmation letter within 3 months and a salary hike.
Achieved target in the very 1st month of joining the organization.
Consecutively over achieving target for last 12 months.
Rewarded by Vice-President of Citi Bank for consistently meeting targets.
Got increment letter thrice in the first 11 months for breakthrough performance.
Generated 1.8 million businesses in the 3rd month contributing a major role in the organization.
Increased the performance of productivity by 250%.
Appraised as Assistant Team Leader by Feb -2012
Customer Service / Collection Officer
E4E Business Solution Pvt Ltd (Citi Financial) May 2009 – June 2010
Key Responsibilities:
Responsible to handle bucket 3 & bucket 4 customers
Responsible to give the right repayment options based on the customers repayment capability
Key Achievements:
Was able to collect lot of PTP’s
Was part of the best team on the floor
Learned a lot about banking collections & customer handling
o Sales Executive
My City Properties Pvt Ltd Aug 2008 – April 2009
Key Responsibilities:
• Responsible for sourcing clients who are interested in purchasing Plots / Independent homes
• Responsible to reaching clients through online Ads / Voucher distribution etc
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4. • Acting as a critical negotiator with the market creating & finalizing their requirements in terms of
value added property purchases
• Participated in road shows & marketing campaigns
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References on Request ______________________________________________
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