1. SEKHAR CHETRY
Contact No.: +91- 8472839430  E-Mail: sekhar.chetry@gmail.com
Professional Synopsis
 More than 4 years of rich experience in the areas of Branch Operation, Business Development and Client Servicing.
 Rich expertise in day to day branch operation,Compliance,audit,internal control, SOAX, Privacy control, employee engagements
and Fraud Prevention
 Experience in managing, reviewing & undertaking appropriate investment activities for clients, consistent with investment
philosophy, investment guidelines and client needs.
 Proficientin managing sales operations,organizing promotional campaigns, building relationship with clients & achieving des ired
goals. Holds the distinction of achieving and exceeding the preset growth and revenue targets across the career.
 Excellent knowledge, appreciation and understanding of Banking & Insurance Domain; contributed towards expanding size of
customer engagements.
Employment Recital
Associated with ICICI BANK LTD, Since June 30 2010 as a
Customer Service Manager under Retail Banking Group, Mangaldoi Branch
 Handling customer queries and customer escalation.
 Reviewing internal controls, compliance and employee engagements .
 Maintaining Day to Day branch operation activity.
 Brand Promotion Activity – Organized interactive sessions with customers for creating awareness about ICICI Bank products.
 Maintaining customer quality account.
 Providing various banking related service to customer.
 Building privilege relationship with customer through customer engagements.
 Responsible for CASA growth and profitability of the branch.
Competencies Overview
Business Development/Channel Management:
 Identifying prospective business,generating business from the existing accounts and achieving profitability and increased sales
growth.
 Supporting clients in Trade related deals and achieving revenue through delivering proper services.
Sales & Marketing:
 Formulating & implementing competentbusiness strategies to marketa wide range of Fee products and achievi ng pre-set sales &
profit targets.
 Analyzing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning sales &
marketing strategies.
Client Relationship Management:
 Mapping client’s requirements and providing them expert advisory services pertaining to selection of various financial products.
 Ensuring that highest service standards are maintained for servicing of clients and maintaining minimum Turn around Time.
 Building and maintaining healthy business relations with major clients, ensuring customer satisfaction by achieving delivery &
service quality norms.

2. Certificates And Achievements:
 Certificate awarded for significant contribution in AMJJA under “North-East Star Club” in Insurance business.
 Certificate Awarded in “Sopaan 2012, The Next Step” as a runner up in Retail Banking Business CASA Catchment.
 Certificate awarded for Special contribution under “North East Star Club” 2012 in Insurance Business
 Qualified Various contest held by ICICI Bank and ICICI Prudential Life Insurance from time to time.
Academic Credentials
 PGDBO (Post Graduate Diploma in Banking Operation) From NIIT- IFBI (2010)
 B.COM from Bongaigaon College, Gauhati University in 2009.
 12th
(commerce) from Bongaigaon College, A.H.S.E.C. in 2006.
 10th
from Holy Child School, in 2003
Personal Information:
Interests & Hobbies :
Interacting with people, Social Networking, Internet Surfing, Reading Magazines etc.
Date of Birth: 20th
December 1987
Father’s Name: Bhalanath Chetry
Sex: Male
Marital Status: Single
Nationality: Indian
Hometown: Bongaigaon
Address: Vill: Batabari, PO- B/ Ladanguri, Dist- Chirang BTAD Assam Pin-783393
Languages Known: English, Hindi, Assamese, Nepali, Bodo and Bengali.
Current CTC: 2.95 lacs pa
Expected CTC Negotiable