1. Yazar Arafath
Phone - +971-551830629 (UAE)
+91-9037734410 (India)
Email - yazararafathbsccs@gmail.com
Professional experience
Sales Officer at Majid AL Futtaim Finanace LLC
June 2015 to present
 To Achieve Targets by Selling Credit Cards to the Residents / Customers based in UAE
Selling Product to Acquire New Customers in order to increase the Customer database with the
Right mix of Profile.
 Cross selling: Cross sell non –assigned products & services to contribute the revenues and market
presence. Attending KIOSK set by the bank in different locations / companies/ malls.
 The Sales Executive is also responsible to provide his / her feedback to their line managers on
frequent basis, which is shared with the Management & Product Team in order to improve Product
Features and Offerings to align with the Market Practice and Customer’s needs.
 Compliances & Processes: RBE has to be Vigilant while sourcing any Credit Card or any Cross
Sell Product and putting bank benefits always ahead of anything and use utmost care and alertness
all time
Proper Training is provided to the Sales Executive at the time of the Induction, in order to deliver
Quality to the Customers and to minimize RISK, inherited to the retail banking products by
following the Policies & Processes in place as per the CB directives
Deputy Relationship Manager at IDBI Federal Insurance Co Ltd
April 2014 to January 2015
 Attend meetings, seminars and programs to learn about new products and services,
learn new skills, and receive technical assistance in developing new accounts
 Calculate premiums and establish payment method
 Call on policyholders to deliver and explain policy, to analyze insurance program and
suggest additions or changes, or to change beneficiaries
 Confer with clients to obtain and provide information when claims are made on a
policy
 Contact underwriter and submit forms to obtain binder coverage.
 Customize insurance programs to suit individual customers, often covering a variety
of risks
 Develop marketing strategies to compete with other individuals or companies who
sell insurance
Management Trainee at Mandarin Oriental Hotel, Singapore
December 2011 to December 2013
 Up selling where possible
 Producing written quotations and confirmation
 Checking customer satisfaction and resolving any issues to ensure repeat business
 Greeting customers, escorting them to seats, taking food and drink orders, and serving
food and beverages
 Answer questions regarding the hotel services, explaining menu items and specials,
and offering personal attentive treatment.
 Co-coordinating with team workers to plan events, parties etc

2. Process associate at Hewlett Packard [HP, India]
September 2009 to September 2011
 Recognize the needs of the consumer and provide detailed information to the
consumer about the technical specifications of the computer hardware/software
offered by the company
 Construct sales pitches and presentations
 Demonstrate product features before a sale
 Help customers maximize the use of software features
 Advise on appropriate user training
 Ensure quality of service by developing a thorough and detailed knowledge of
technical specifications and other features of employers' systems and processes
Certification
IATA DGR class 6 certified
Licence number : 350033
Expiry date : 28 February 2018
Education
Bharathiyar University |B.Sc. Computer Science [2009]|
Personal Details
Indian national | Male | Single | DOB: 04/08/1987
Passport Details
Passport No H6224636
Place of issue Malappuram, India
Date of Expiry
Permanent Address
23/01/2019
Pudunagaram post, Palakkad, Kerala,
India
678503
Future Goals and Career Plans
Eager to work in international sales & marketing sector to catch up with the contemporary
developments in the competitive world. Have an open mind to offers as the opportunity comes
in.