Amber Ellis is seeking a position that allows her to build upon her skills in a positive work environment. She has over 3 years of experience in customer service roles, including as a hostess, cashier, and sales associate. Her experience shows she is responsible for greeting customers, answering questions, ensuring cleanliness and organization, and meeting sales goals. She prides herself on providing excellent customer service and keeping updated on relevant products and technologies.
1. 972-261-7660 ~ lilluny@gmail.com
Amber L. Ellis
Objective
My goal is to acquire a position in a positive, upbeat environment that will allow me build upon my current
knowledge & skills, introduce me to new challenges & opportunities to learn.
Experience
02/16-05/16 Rock And Brews The Colony, TX
Hostess/Busser
In charge opening the doorand greeting allpatrons in a positive manner at the front of the house.
In charge of answering incoming calls,accepting to-go orders,and ensuring accuracy prior to
pick-up.
Responsible for fielding incoming calls for managers and routing them appropriately.
Responsible for ensuring the front of the house and restroomwas clean and presentable at all times.
Assist with the delivering of food orders to patrons as needed.
Assist customers with credit card or I.D. situations.
08/15-01/16 Best Buy Lewisville, TX
Sales A ssociate
In charge of assisting customers with questions and salesin the computer,television,and camera
departments.
Responsible for keeping up with the related technology in my departmentand attending
informationalmeetings related to current and spotlighted productsto ensure I stayed
knowledgeable with our productbase.
Ensured that salesgoals were met or exceeded.
Partnered with coworkers in other departmentsto ensure the customers’needswere met.
Stay in communication with management regarding ongoing shift goalstatus.
Ensure that my department’s display counters and screens are kept clean and presentable for our
customers.
08/14-08/15 DirectSource Flower Mound,TX
Lumper
In charge of the unloading of incoming shipping containers.
In charge of organizing pallets and re-boxing products.
Responsible for keeping the warehouse clean and in order atalltimes.
2. 972-261-7660lilluny@gmail.com
Amber L. Ellis
03/14-08/14 Zoe’s Kitchen Flower Mound,TX
Hostess/Cashier
Greeted and accepted food orders from customers at the front register.
Responsible for answering customer’s questions regarding the menu and making suggestions when
requested.
Ran credit cardsforcustomersand ensured correct change wasprovided asneeded.
Presented customerswith their food orderswhen they were ready.
Bussed tables as needed.
Responsible for keeping the restaurant clean throughout a shift so that it is always presentable to the
customer.
Responsible for all closing duties when applicable.
Education
08/12-02/15 iSchool Premier Highschool Lewisville, TX
Highschool Diploma
Graduated with a GPAof 3.77 1.5 yearsearly.
References
Referencesare available on request.