1. Yadira Cabrera
2424 Buck Street, Bronx, NY, 10461
Phone: (347) 325-4727 Email: yadiracp@aol.com
OBJECTIVE:
To acquire a challenging and intellectually stimulating position, offering growth and opportunity in the hotel industry, while contributing
to customer retention and advancement of the company.
EDUCATION:
Star Career Academy 08/14-
07/15
Majored in Hotel and Restaurant Management
SKILLS SUMMAR
Business Administration
Skyware PMS
Microsoft Office
(Excel, PowerPoint, Outlook)
Front Office Operations
Hotel and Resort Sales
Legal & Security Procedures
Food & Beverage Operations
Event Management /Planning
Restaurant Operations
Scheduling/Human Resource
Bilingual
Hostos Community College 09/00-
12/04
Majored in Business Administration
WORK EXPERIENCE:
Rogers Hotel, New York, NY
03/15- Present
Housekeeping Supervisor
 Investigate complaints regarding housekeeping service and equipment, and take corrective actions.
 Inspect all rooms, floors, housekeeping areas, public spaces.
 Open and close department, handle and coordinate schedules,timesheets and calendar of events .
 Coordinate all timesheets and scheduling absentees and rescheduling.
 Manage departmental budgets,Conduct monthly inventory and ordering for housekeeping supplies for department to ensure
adequate supplies.
David Yurman, Enterprises, Inc 10/06-
07/14
New York, NY
Return Department Coordinator
 Utilized strong computer skills including Word, Excel, Outlook, internet navigation, including fast, accurate data entry .
 Accurately recorded all new products into the QAD systemand process returns merchandise to corresponding departments.
 Organized and sorted accounts and dates.
 Processed,recorded, and delivered packages throughout the office building within the Pitney Bowes system.
 Maintained the accuracy of both Physical and QAD inventory through precise, concise, and timely performance.
 Maintained inventory control and procedure monthly reports,kept track of all transactions and coordinate inventory control
prior to transporting or moving items to clients.
Frederick Goldman Inc. 07/0408/06
New York, NY
Return and Repair Attendant
 Demonstrated excellent customer service skills in responding to requests,and/orcomplaints, professionally.
 Ensured high quality health and safety standards were met according to working standards.
 Performed minor repairs throughout the customer pieces as needed.
 Processed merchandise credit according to customer complaints and requests.
Michael &Anthony Jewelry, 06/00-06/04
New York, NY
Store Clerk
 Handled all picking and packing merchandise for different customer.

2. Yadira Cabrera
2424 Buck Street, Bronx, NY, 10461
Phone: (347) 325-4727 Email: yadiracp@aol.com
 Maintained up-to-date order on daily basics.
REFERENCES:
Available upon request