The document provides a summary and work history of Christopher Lopez-Dunbar. He has over 10 years of experience in the culinary field working in customer service and food production roles. His most recent roles include Production Manager at Meade Digital from 2014 to present, where he oversees receiving, production and shipping of seafood products. Prior to that, he was Food Production Manager at Organic Avenue from 2014 to 2015, where he managed a team of 30 employees. He has strong skills in food safety protocols and using software applications.
Experienced Customer Service and Food Production Professional
1. ChristopherLopez-Dunbar
Springfield Gardens, NY 11413
(516) 589-4881
C_lopezdunbar@yahoo.com
Summary Qualified and experienced customer service worker, Detail oriented, excellent
Communications skills, ability to work in a fast paced environment, Supervisory
Experience, HACCP and safe serve certified, Loyal and dedicated individual with
10+ years of experience In the culinary profession, working with the public,
Spanish speaking, Proficient in MS Works, MS Word Excel, Eclinical And
All scripts software applications .ability to operate 24 and 48 line switchboard
and dispatch database
Work Experience:
Meade Digital Bronx, NY 8/14-Present
Production Manager
Managed the receiving and production and shipping process of seafood product purchased by company
Ensure all product received has passed New York state HACCP procedures.
Processing daily Purchase Orders ensuring that all transactions are processed
Log and Track in state and out of state orders to ensure prompt delivery.
Maintained GMP, SOP and safety records for quality control.
Maintain a running log of stock not used during production, Rotate the stock using the FIFO method.
Responsible for registering new suppliers and Preparing monthly reports and other documentation.
Organic Avenue Queens, NY 4/14-1/01/15
Food production manager
Managed and lead a department of 30 employees to achieve the daily requirements of production output in manufacturing.
Provided additional training when necessary to new and current employees to ensure product was up to company standard.
Set up daily pre shift and shift change meetings to inform employees of the day’s production.
Responsible for shift schedules and work details for employees.
Tracked vendor storage using Excel spreadsheets and adjusted the ordering of product accordingly.
Maintained GMP, SOP and safety records for quality control.
Maintained conveyor belts and other production equipment to ensure operation on a daily basis.
Cut company cost by ¼ by implementing a SOP procedure that produced the maximum meals per hour as quickly as possible
Flying foods Queens, NY 12/12-4/14
Food production supervisor
Oversaw the production of meals to consumed on all the major airlines.
Supervise 50 employees who produce flight meals and ensure they are up to company standards.
Responsible for shift schedules and production manning.
Met safety , quality and performance expectations on a daily basis
Provided additional training for new and untrained employees to ensure product was up to company’s standards.
Lead a team of the untrained employees to manufacture products according to company specifications
2. Aramark/Shea Stadium/Center plate/Sterling Glenn New York, NY 05/02-05/12
Café manager (Shea stadium) Cook sterling Glenn & centerplate
Prepared and served specialty dishes for stadium employees.
Oversaw the Preparation of catering banquets and other catered functions.
Created cost effective Menus with the assistance of the executive chef.
Ordered product and supplies logged and tracked inventory for company.
MCI WorldCom/Alltel Communication New York, NY 01/02-06/00
Customer service representative
Assisted incoming callers with information desired.
Troubleshoot & repaired defective and broken cellular phones.
Created and updated customer’s accounts.
Placed calls to existing customers to survey customers satisfaction.
First Union National Bank Charlotte, NC 08/00-06/01
Loan Officer
Assisted bank customers with information regarding various Loan options.
Processed customers loan applications.
Adjusted and modified customers applications and accounts.
Viewed customer’s appraisals for home equity loans.
Underwrote signature loans.
Charlotte-Mecklenburg Medical Center Charlotte, NC 06/97-06/00
Patient Register/switchboard operator/Medical records clerk
Operated 24 and 48 line switchboard, transferred patient calls, paged Physicians on
Hospital Public announcement. System.
Created and updated customers Medical charts for triage nurses.
Scheduled Patients for follow-up appointment with Doctors or Hospital departments.
Registered patients and verified their insurance for care.
Created and Updated patients medical history charts.
Contacted personal care doctors for patient information.
Education
University of North Carolina at Charlotte, Charlotte, NC
Bachelor's degree in communication
LaGuardia Community college, New York, NY
Long Island Culinary Academy, New York, NY
Associates degree in commercial cooking