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Nikki D. Green– Resume
Page | 1
Nikki D. Green
(252)886-1525 | nikkigreen1713@gmail.com
Professional Summary
Respected and self‐motivated professional with more than 14 years of experience in corporate security, event
planning, project management and administrative support. A recognized leader and initiator with a positive
attitude that solves complex problems. Highly skilled in tracking details, communicating details, and
following‐up with internal and external partners to ensure on‐time completion of assignments.
Professional Experience
Security Officer 2014 - Present
G4S Secure Solutions, Morrisville NC
Responsibilities:
 Demonstrated ability to maintain composure and work efficiently in a fast paced environment while
preserving strict confidentiality
 Responsible for providing a professional, efficient, and approachable security service with associated
switchboard reception duties
 Maintaining alertness to potential losses by theft, destruction and to the presence of unauthorized
persons
 Greeting and providing general information to visitors and staff
 Providing a safe environment for customers, employees and vendors as well as their belongings
 Investigating and following up on all incidents that compromise the safety and security of the site
 In charge of internal and external patrols dealing with all lost and found property and ensuring t hat all
policies are adhered to
 Enforcing the regulations pertaining to the parking of vehicles
Accomplishments
 Supervised a variety of corporate campaign events; served as the primary security personnel liaison
for corporate programs
Security Officer August 2009 - March 2014
Securitas Security Services, Morrisville, NC
Responsibilities:
 Accountable for Maintaining records and written documents on client’s needs and services
 Greeting and providing general information to visitors and staff
 Providing a safe environment for customers, employees and vendors as well as their belongings
 Investigating and following up on all incidents that compromise the safety and security of the site
 In charge of internal and external patrols dealing with all lost and found property and ensuring that all
policies are adhered to
Security Officer
Sunstates Security, Raleigh, NC March 2010 -July 2010
Responsibilities:
 Greeting and providing general information to visitors and staff
 Providing a safe environment for customers, employees and vendors as well as their belongings
 Investigating and following up on all incidents that compromise the safety and security of the site
 In charge of internal and external patrols dealing with all lost and found property and ensuring that all
policies are adhered to.
Earlier Roles and Experiences
Esthetician September 2010 - Dec 2010
Studio 1 Hair Salon, Durham, NC
Responsibilities:
 Provided beauty consultative salon services and products to clients on an as needed basis to generate
new revenue
Nikki D. Green– Resume
Page | 2
 Managed and promptly fielded incoming phone calls and an appointment calendar
 Employed a variety of innovative hair style techniques, including curling, straightening, coloring and
treating hair
 Provided inventory management of the treatment room with necessary products, equipment and
supplies
Collection Specialist May 2006 - July 2007
Homeq Servicing, Raleigh, NC
Responsibilities:
 Provided customer care regarding mortgage accounts and laws of third party collectors
 Educated customers on arm loans and government housing programs
 Handled inbound collection calls, routed calls to correct departments and resolved customer service
issues regarding customer accounts.
 Responsible for collecting and negotiating payment arrangements on customer accounts
 Performed clerical, data-entry, and customer service duties, including answering phones and resolving
customer service issues
Food Service Associate, April 1998 – February 2002
Duke University, Durham, NC
Responsibilities:
 Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning
salads, and brewing coffee in a fast paced line kitchen
 Clean all work areas, equipment, utensils, dishes, and silverware and ensure they are stored
appropriately in accordance to state law
 Operated high volume point of sale transactions
Highlights of Qualifications
 Ability to exercise independent judgment and prioritize the needs of operations;
 Adaptable and flexible to adjust to changing demands, timelines, deliverables and deadlines;
 Customer service orientation and commitment to quality and Business Acumen;
 Proficient in the use of Microsoft Word and Power Point and Microsoft Excel;
 Administrative Assistant, Receptionist;
 Data-Entry;
 P ro f e s s io nal L imousine Services, Professional Security Patrol and Administration Watch;
 Resolving Conflic t, Negotiation Skills;
 Es t he tic ia n Services;
 Assisted Living/Child Care Provider
Education
 North Carolina Central, Durham, NC
Psychology GPA: 3.0
 Wake Technical Community College, Raleigh, NC
Completed Courses in Business Administration
 Miller-Motte College, Cary, NC
Completed Esthetics Diploma
Completed Cosmetology Certificate
 Durham Beauty Academy, Durham, NC
Completed Cosmetology Instructor Program

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Nikki D. Green Resume (1)

  • 1. Nikki D. Green– Resume Page | 1 Nikki D. Green (252)886-1525 | nikkigreen1713@gmail.com Professional Summary Respected and self‐motivated professional with more than 14 years of experience in corporate security, event planning, project management and administrative support. A recognized leader and initiator with a positive attitude that solves complex problems. Highly skilled in tracking details, communicating details, and following‐up with internal and external partners to ensure on‐time completion of assignments. Professional Experience Security Officer 2014 - Present G4S Secure Solutions, Morrisville NC Responsibilities:  Demonstrated ability to maintain composure and work efficiently in a fast paced environment while preserving strict confidentiality  Responsible for providing a professional, efficient, and approachable security service with associated switchboard reception duties  Maintaining alertness to potential losses by theft, destruction and to the presence of unauthorized persons  Greeting and providing general information to visitors and staff  Providing a safe environment for customers, employees and vendors as well as their belongings  Investigating and following up on all incidents that compromise the safety and security of the site  In charge of internal and external patrols dealing with all lost and found property and ensuring t hat all policies are adhered to  Enforcing the regulations pertaining to the parking of vehicles Accomplishments  Supervised a variety of corporate campaign events; served as the primary security personnel liaison for corporate programs Security Officer August 2009 - March 2014 Securitas Security Services, Morrisville, NC Responsibilities:  Accountable for Maintaining records and written documents on client’s needs and services  Greeting and providing general information to visitors and staff  Providing a safe environment for customers, employees and vendors as well as their belongings  Investigating and following up on all incidents that compromise the safety and security of the site  In charge of internal and external patrols dealing with all lost and found property and ensuring that all policies are adhered to Security Officer Sunstates Security, Raleigh, NC March 2010 -July 2010 Responsibilities:  Greeting and providing general information to visitors and staff  Providing a safe environment for customers, employees and vendors as well as their belongings  Investigating and following up on all incidents that compromise the safety and security of the site  In charge of internal and external patrols dealing with all lost and found property and ensuring that all policies are adhered to. Earlier Roles and Experiences Esthetician September 2010 - Dec 2010 Studio 1 Hair Salon, Durham, NC Responsibilities:  Provided beauty consultative salon services and products to clients on an as needed basis to generate new revenue
  • 2. Nikki D. Green– Resume Page | 2  Managed and promptly fielded incoming phone calls and an appointment calendar  Employed a variety of innovative hair style techniques, including curling, straightening, coloring and treating hair  Provided inventory management of the treatment room with necessary products, equipment and supplies Collection Specialist May 2006 - July 2007 Homeq Servicing, Raleigh, NC Responsibilities:  Provided customer care regarding mortgage accounts and laws of third party collectors  Educated customers on arm loans and government housing programs  Handled inbound collection calls, routed calls to correct departments and resolved customer service issues regarding customer accounts.  Responsible for collecting and negotiating payment arrangements on customer accounts  Performed clerical, data-entry, and customer service duties, including answering phones and resolving customer service issues Food Service Associate, April 1998 – February 2002 Duke University, Durham, NC Responsibilities:  Performed food preparation duties such as preparing salads, appetizers, and cold dishes, portioning salads, and brewing coffee in a fast paced line kitchen  Clean all work areas, equipment, utensils, dishes, and silverware and ensure they are stored appropriately in accordance to state law  Operated high volume point of sale transactions Highlights of Qualifications  Ability to exercise independent judgment and prioritize the needs of operations;  Adaptable and flexible to adjust to changing demands, timelines, deliverables and deadlines;  Customer service orientation and commitment to quality and Business Acumen;  Proficient in the use of Microsoft Word and Power Point and Microsoft Excel;  Administrative Assistant, Receptionist;  Data-Entry;  P ro f e s s io nal L imousine Services, Professional Security Patrol and Administration Watch;  Resolving Conflic t, Negotiation Skills;  Es t he tic ia n Services;  Assisted Living/Child Care Provider Education  North Carolina Central, Durham, NC Psychology GPA: 3.0  Wake Technical Community College, Raleigh, NC Completed Courses in Business Administration  Miller-Motte College, Cary, NC Completed Esthetics Diploma Completed Cosmetology Certificate  Durham Beauty Academy, Durham, NC Completed Cosmetology Instructor Program