1. CAROLYN C GRIFFITH
2624 State Rte 30 Lot 7, Hooks town, PA 15050
(724) 732-9231
Carolyngriffith2008@gmail.com
PROFESSIONAL EXPERIENCE
Recruiting Coordinator, EXPERT GLOBAL SOLUTIONS (EGS), Pittsburgh, PA Feb 2016 - Present
Achieved a 104% fill ratethrough minimal transition period from operations to recruiting (157 of 151 goal
attainment) during peak ramp period.
 Advertise open positions by requesting new requisitions.
o Internal postings on company website as well as external
o Post to Facebook to recruit across Beaver and Allegheny County.
 Prescreen candidates to determine qualification for employment
 Remains current on recruiting needs as well as build relationships within the community.
o Held workshops at West End Works, Pittsburgh Partnership, and PTI College
o Posts regularly on Facebook through local job sites and community groups.
 Communicate with site leaders to understand hiring needs.
Financial Customerservice Representative, EGS, Sep 2015- Feb 2016
 Provided exceptional customer service for First Energy clients
o Handled all calls professionally while staying within the call time allowed.
 Stayed within top 5% for performers for First Energy Rep’s.
 Transferred calls to escalated line less than 2% of the time.
Manpower (Starck van lines) May 2015-Sep 2015
CustomerService Representative
 Answered phones/emails.
 Scheduled deliveries.
 Handled customer and agent issues.
 Trained new hire’s.
 Answered alerts (critical matters) to ensure customer satisfaction and alleviate issues that arise.
 Called customers to guaranteesatisfaction during the move process.
 Handled supervisor call backs, and request for supervisors.
Sonoco Oct 2013-feb 2014
Cashier/Attendant
 stock, clean, register, lotto, trash
USSA Security Feb 2013-Oct 2013
Site Supervisor
 Supervised 2 sites (15people) to ensure that the team was organized and performing essential
duties.

2.  Performed scheduling for all employees for 24/7 coverage of both sites.
 Trained new hires at the site to ensure a secure work place was kept at all times.
 Payroll for all employees including submitting and approving hours.
 Report writing and documentation for all activities at the site, also emailing the reports to corporate
for filling.
 Discipline of guards if there were issues that arouse and needed attention.
 Secure area as specified by the site manager.
o Check ID badges of any person coming onto the property
o Log activity, such as deliveries of new vehicles.
Service Link (temp) June2012-Oct 2012
VendorMaintenance/QCadmin clerical
 Entered vendor information into the computer system,
 Ensured all needed documents areentered in the system.
 Call/email vendors to obtain needed information/documentation.
 Entered necessary codes to ensure payment to the client/vendor.
 Setup new vendor profile.
 Complete online searches to obtain vendor license verification
 Complete background checks for new vendors
Cambridge Home Health Care Nov. 2005-Dec 2009
Home Health Aide
 Care for elderly/disabled in their home.
o Cook
o Clean
o Errands
Crawford Machine Dec 2009- June2010
Screw machine operator.
o run screw machine and other machines as needed
Lynn’s PersonalCare Jan 2000- June2005
Activities Director
o Planed and scheduled activities and trips.
 Took residents to planned outings
Med Tech
 Prepared and pass medication to patients.
 Logged notes in med book
 Called for prescription refills
Aide

3.  Cared for patients.
 Bathed patients
 Dressed patients that were unable to do so.
 Feeding asst. as needed.
 Wound care.
Administrative Asst
 Entered all intake paperwork
o I-9’s
o New hire
o Background checks
 Confirmed insurance for patients.
 Scheduled appointments for patients
Supervisor:
 Trained new hires
 Scheduling for 24/7 shifts for 20 employee.
 Entered payroll and wrote out checks to employees.
 Interacted with families and doctors of the patients
Recruiting:
 Posted job posters to attract new employee’s
 Scheduled and held interviews
 Attended job fairs to locate good candidates to hire.
 Hired new employees
 Attended all needed training to stay updated on state mandated codes.
Education
University Of Phoenix 2010-2012
Associates Art of Health Care and Medical records
Ashford University March 2014-june 2
Colorado Technical University Jan 2015-present
BSCJ-Bachelor of Science in Criminal Justice-Humane Services