- The document describes Cathy Barnes, who teaches online courses and founded iDesignPartners. She is concerned with humanizing digital learning experiences.
- Barnes taught a MOOC called HumanMOOC multiple times, with over 2800 participants. The MOOC focused on establishing instructor, social, and cognitive presence using the Community of Inquiry framework.
- HumanMOOC participants reported that the course helped them think of practical ways to improve presence and engagement in their own online courses, such as using video introductions, discussions, and providing voice/video feedback.