1. Wendy M. Thomas
1075 Forest Lake Dr Chula Vista CA 91915 (619) 791-6009 wendythomas09@gmail.com
OBJECTIVE Case Manager position
SUMMARY OF QUALIFICATIONS
• 7 years’ experience in facilitating and consulting in large groups and one on one in a diverse racial,
ethnic and socioeconomic backgrounds with zero cultural competency compromise
• Seasoned in assisting individuals gather documentation for housing, medical and disability applications
and other services within ICS and the community.
• 6 years combined experience in military life and providing resources to military service members and
their Families through proficient communication skills
• 3 years’ experience working in housing or nonprofit with adult, youth and families with the ability to
problem-solve utilizing multifaceted analytical assessment skills; Strong verbal and written
communication skills; while maintaining attention to detail, meeting deadlines, and delivering
impeccable client service
• Adaptable in responding to stressful situations and committed to ongoing personal and professional
development and training
• Committed to perform in a cross functioning environment to achieve company objectives
• Proficient in Microsoft office Word, Excel, PowerPoint and various software products to prepare reports
• Security Clearance: Expires September 2015
RELEVENT EXPERIENCE
Work and family Life Consultant Zeiders Enterprise 2013 to present
• Provide transitioning assistance to over 50 service members weekly including career path, skills
assessment, life skills and family situational need tools in the process of preparing to transition to
civilian life
• Create and facilitate programs supported be Fleet and Family Support Center core value stand ready to
support
• Assist service members of different level/rank (E1 to 06) based on need and situation in a social setting
including interviewing obtain factual information to make appropriate referrals
Facilitator Career Transition Trainer GBX Consultants, Inc. 2012-2013
• Facilitated Transitioning Assistance programs (TAP GPS) to 170 service members transitioning to
civilian careers, per month for 18 months
• Provide education on job training and self-appraisals in career decision making, job search techniques,
marketing transferrable skills, resume preparation, and interviewing skills leading to a successful
transition from military to civilian life.
• Consulted 13 service members a month on one on one interviewing techniques resulting in successful
career placement
Case Manager Navy Marine Corps Relief Society 2010-2012 NBSD

2. • Successfully assisted over 45 clients (victims) through advocacy and support.
• Prepared over 30 budgets to service members and their family members a month leading to improved
financial spending and saving habits at Navy Marine Corp Relief Society as a Volunteer Case Manager
• Screened, information and referrals, intake and assessment, Experience in conducting one-on-on
counseling sessions as well as group presentations for victims.
• Provided self-sufficiency in the visiting nurses program at Balboa Hospital.
Manager Regis Corporation San Diego, CA 2006 – 11/2011
• Hire employees and facilitate new employee training and presentations
• Coordinate quality check and conduct employee evaluations.
• Address employee and customer disputes while following company polices.
• Increase employee job satisfaction and customer satisfaction by 25 percent.
Field supervisor VIP Childcare Brockton, MA 2003 -2007
• 5 years providing resources and support to single domestic abuse victims and their children through
creating programs to address combative behavior.
• Improving overall communication and cognitive thinking skills.
Case Manager Jobs for the Future (Boston, MA) 1982 - 1997
• Serve as a counselor to the Case Review Committee of 14 case workers (CRC)
• Serve as liaison between community and Participate in supervision and on-going training to strengthen
professional skills.
• Assist Case Managers in making referrals to Accurately complete, track and distribute intakes/referrals
for applicable program(s) in a timely manner
• Identified substance abuse as a result of domestic violence for over 58 youth and families.
• Create and implement programs, trainings, and presentations.
EDUCATION
• BA Human Service Management Clinical Psychology
• AA Human Service Management Social Work Counseling
• Currently perusing a Masters of Social Work at Walden University
LICENSING
• Licenses real Estate State of California
• The National Institute of Trail Advocacy
Certification