1. Profile Summary
Top-performing Assistant Manager with of cross-cultural experience of nearly 13 years in optimizing revenue through
sales and service excellence with various sectors, in different regions. Currently associated with City Cement Company,
Saudi Arabia as Asst. Manager (Sales and Distribution). Proven track record of implementing the necessary business
development strategies to accomplish breakthrough sales objectives while creating unique market-entry strategies.
Customer-focused leader monitoring distribution networks to ensure ready availability of services at all times; guiding &
training partners to accomplish set revenue and business targets. Expertise in managing business relationships, building
credibility, and establishing immediate rapport with potential clients.
Education
Master in Business Administration (Marketing & HR) from Indian Institute of Planning & Management, New Delhi in 2003
Bachelor in Commerce from Barkatullah University, Bhopal, MP in 2001
Certifications Area of Excellence
IRDA Training (Life Insurance)
IRDA Broker Training
Business Strategy
Technical Skills
Knowledge of MS DOS, MS Office and Tally 4.5
Soft Skills
Personal Details
Date of Birth: 8th
December 1981
Languages Known: English, Hindi & Bhojpuri
Passport No.: J8807608 / Valid Till: 17/08/2021
Driving License: Gulf nation
Permanent Address: 36K, Haribandhanpur, Umarpur, Jaunpur-222002, UP, India
Sales & Marketing
Distribution Management
New Business Development
Bancassurance
Service Delivery
Operations Management
Channel Management
Strategic Alliances
Customer Relationship Management
Change Agent Team Player Analytical
Collaborator Communicator Planner
VIKAS SHARMA
Sales / Distribution / Business Development
Competent MBA (Marketing & HR) professional who builds high-performance sales
teams and develops successful new markets that enables higher-margin sale
Location Preferences: India / East Asia / Gulf
Industry Preferences: Manufacturing / Service
vikassharma.gi@gmail.com 07503565914
2. Career Timeline
Work Experience
Since Dec’11 with City Cement Company, Saudi Arabia
Major companies:
Construction, Ready-Mix & Block Factory and Distributor
Growth Path
Dec'11-Dec'13 Sales Officer
Jan'14-Dec'15 Supervisor
Jan'15-Present Assistant Manager
Key Result Areas:
Building healthy business relations with customer & their representatives to ensure maximum customer satisfaction
Maintaining customer records & accounts, invoicing and attending customer problems (dispatch and account review)
Monitoring credit customers and working upon area of concern
Undertaking logistic function, coordinating with supply customers and ensuring improved service levels
Preparing:
o MIS reports & other statements with view to apprise management of various operations
o EMS & QMS documentation
Supervising:
o Front line employee and driving sales initiatives to achieve business goals
o Supply of discount customer
o PR activities
Accomplishments:
Successfully enhanced customer satisfaction to 93% against 73% in 2013 by using proper CRM tools
Adopted company programs amongst assigned partners that resulted in sales enhancement from 1.78 million MT
(2012) to 2.68 million MT (2015)
Developed relationships with channel partners to drive sales of OPC- Type I & SRC – Type V cement products
Member of organizing committee for in-house event.
Sep’10-Dec’11 with Capitaves Consultants Private Limited (Prior Sunshine Finmart Pvt. Ltd.)
UP & Delhi-NCR
Key Result Areas:
Generated business for real estate and developed relationships with key decision makers in target organizations for
business development
Planned, strategized and achieved budgeted (P&L) bottom line
Managed the performance of services to clients as agreed in the contract to achieve service levels
Implemented marketing activities (print media and e-media) in coordination with external agencies
Maintained daily MIS of location operations and conducted analysis of the same in terms of volume, revenue and
product mix
Rendered technical guidance to team on performance parameters, deadlines, costing & work delegation and
introduced various accolades to motivate them on regular basis
Raj Television, Bhopal as
Marketing Officer
(Corporate Sales)
Reliance General Insurance as
Sales Manager, Bancassurance,
Agra, Varanasi, Gorakhpur,
Meerut & Aligarh
Capitaves Consultants Private
Limited (Prior Sunshine Finmart
Pvt. Ltd.) as Business Manager,
UP & Delhi-NCR
Aviva Life Insurance,
Mumbai as Financial
Planning Consultant
Religare Insurance Broking
Limited as Branch Manager-
Allahabad, Sultanpur,
Pratapgarh, Mirzapur, Nanai
City Cement Company,
Saudi Arabia as Manager
(Sales and Distribution)
Jun’03-Aug’05 Sep’05-Dec’06 Dec’06-May’09 Jun’09-Jul’10 Sep’10-Dec’11 Dec’11-Present
3. Previous Experience
Jun’09-Jul’10 with Religare Insurance Broking Limited, Allahabad, Sultanpur, Pratapgarh, Mirzapur & Nanai
Accomplishments:
Recruited, mentored, trained a team of 10 Relationship Managers and 1 from back-office to ensure sales and
operational efficiency
Ensured renewal persistency and cross sales via welcome call validation
Led Allahabad from 180th
rank to top 5 branches PAN India in term of business as well as revenue (2.5 times) and
made it no. 1 branch PAN India in October
Achieved 100% target in July, August and September
Successfully qualified IRDA Broking License sponsored by company
Dec’06-May’09 with Reliance General Insurance, Agra, Varanasi, Gorakhpur, Meerut & Aligarh
Accomplishments:
Spearheaded 70 motor, 15 health and 15 non-motor
Received
o Best Sales Manager Underwriting Award
o Best Sales Manager Health Award for UP Region
Attained 2 grade promotion with 60% salary growth
Growth Path
Dec'06-May’07 Senior Sales Executive
May'07-Dec’07 Asst. Manager
Dec’07-May’09 Deputy Manager
Acted as a Captain for Reliance Cricket Team, UP
Assign a extra task to perform as a buddy for new joining
Sep’05-Dec’06 with Aviva Life Insurance, Mumbai
Accomplishments:
Spearheaded sales & marketing operations of life Insurance products by the ABN Amro Bank’s Corporate Management
section for non-captive / captive customers across the region
Managed a team of relationship managers and arranged training programs for improving learning curve towards
product presentation
Performed & supervised all the back-office activities for effective operations in accordance with company’s and
underwriting norms
Attained Best Financial Planning Consultant Award for 1st
and 3rd
quarter
Recognized with Dream Team member of ABN Ambro
Jun’03-Aug’05 with Raj Television, Bhopal
Accomplishments:
Credited for managing sales of Electronic Media Space, giving presentations to the corporates for advertising and
developing various schemes for clients
Supervised a team of 7 Marketing Executives
Identified prospective channel partners for the company and provided 20 sec x 30 times a day x 4 months’ time slot
services to the top-notch clients like RC Cola, Coca Cola & HLL
Refer to Annexure for Academic Projects & Extracurricular Activities
4. Annexure
Academic Projects
Sales Management Project
Objective: Performed comparative analysis of distribution channels with 3 prominent players of pharmaceutical companies
such as Ranbaxy, Sun Pharmaceutical & Cipla
Brand Management Project
Objective: Conducted research on effectiveness of "Brand Ambassador" for brand & its products
Advertising Project
Objective: Studied print media for "Saving Fuels" at National Advertising Agency, New Delhi to understand creative skills
used for advertisements "Economic and Social Effect of Advertising" (Desk Project)
Consumer Behavior Project: Indianization of Foster Beer
Objective: Learnt strategies adopted by company for launch of their beer for Indian consumers
Market Research Project
Objective: Gained insight on car market segmentation and performed comparative analysis of "Maruti Udyog" with other
car company
Extracurricular Activities
Acted as a:
o Key member of Common Welfare Society in school
o House Captain in school and active member in the Drama Society
Volunteered for Amaze and Agmaan, IIPM Event in 2001 and worked as a member of Organizing Committee of the
same in 2002