Victor Carimo Bernardo has extensive education and experience in IT fields. He holds a PhD in renewable energies from Eduardo Mondlane University as well as multiple masters degrees. His work experience includes senior IT roles at Ariel Glaser Foundation and Pathfinder International, providing technical support across Mozambique and Uganda. He also has experience working in IT and administrative roles in Mozambique's telecommunications sector.

1. CURRICULUM VITAE
Name : Victor Carimo Bernardo
Surname : Pascoal
Date of Birth : 04 June 1972
Place of Birth : Maputo
Age : 47 years
Civil Status : Married
Gender : Masculine
Nationality : Mozambican
Address : Maputo, Avenida Valdemir Lenine nº 1037.
ID Number : 110100292455Q; Date of emission 16/03/2016
Nuit : 1100117411
ACADEMIC EDUCATION
1. 2017 - PhD in Renewable Energies Going on in Eduardo Mondlane University
(UEM). Going on.
2. 2015 - Master in Oil & Gas Business Management in Higher Institute of Science and
Technology of Mozambique (ISCTEM)
3. 2013 - Masters in Educational Computing in Pedagogical University of Mozambique
(UP)
4. 2011 - Frequency Master of Network Engineering and Communication Systems with
the following specializations: IP networks; Data Base; Telecommunication Systems.
5. 2008 - Bachelor Degree in Computer Science Engineering in Higher Institute of
Science and Technology of Mozambique (ISCTEM)

2. ADDITIONAL KNOWLEDGE
1. Mobile Technology & mHealth;
2. Routing Protocols and Concepts - Cisco Networking Academy;
3. PASCAL , C, C + + , JAVA , HTML ( WEB Programming , Drawing Pages
Understanding on " WEB BASIC " );
4. Management System and Networks Skills;
5. Windows Server 2012 r2;
6. Windows 10;
7. Microsoft Office 2016;
8. Distributed System;
9. Data Base; VSAT Networks;
10. MPLS Technology and Application; SHDSL Technology and Application;
11. Engineering VSAT Teletraffic Networks;
12. Communication Systems VOIP ( Asterisk and 3CX VOIP Service);
13. Adobe Photoshop cs6;
14. LINUX (Ubuntu);
15. IT and Computer Manipulation skills.
LANGUAGES
Spoken Written
Portuguese Fluent Fluent
English Good Average
French Good Average
ADDITIONAL ABILITIES
 Good communication skill and interpersonal relationship;
 Capture concepts fast;
 Easy integration within different environments;

3.  Organizing capacities;
 Immediately Available when necessary;
 Highly responsible;
 Initiative and creativity spirit;
 Team working abilities;
 Confidentiality;
 Systemic vision;
 Analytical capacity;
 Pro-activity;
 Good presentation.
CONTACTS
+258 82 3915340
+258 84 7659483
victorcarimo@yahoo.com
vcarimo@gmail.com

4. CURRENT EMPLOYMENT
Ariel Glaser Foundation (Maputo, Matola and Pemba)
05/2017 Senior IT
Technical, Administrative and Training Support
 Configuration, installation and maintenance of the data links that give access to the
databases OpenmMRS, Coordinated the tasks of IT at the level of Communication and
Infrastructure of the Foundation in Mozambique;
 Configuration and Management of Firewalls, Routers, Wireless, Switch, VOIP system
including Internet and Intranet performance;
 Coordinate the security and risk management of the local network infrastructure;
 Coordinate routine backup procedures (synchronization) and ensure that all IT
equipment is protected against electrical hazards and incidents;
 Regular trips to the Foundation's offices for preventive maintenance, technical support,
training (Miscellaneous);
 Responsible for providing the technical specification for the purchase of all software,
hardware and other IT supplies;
 Assist and support procurement of IT equipment, in liaison with Procurement Officer
and members of the Procurement Committee;
 Ensure that acceptable use guidelines are followed by all employees;
 Administration and maintenance of IT inventory and assignments;
 Responsible for maintenance, technical support and installation of IT equipment in the
offices;
 Manage backup systems, communication services, routers and VOIP systems, and the
network and Internet access and intranet of offices in Mozambique;
 Provide IT support to partner organizations and representatives of local government;
 Perform other activities assigned to it by a supervisor;
 Provides direct support and guidance to partner organizations on aspects of ongoing
maintenance, configuration and maintenance of end devices and their peripherals, and
Help-desk support for hardware and software requests;
 Draw up plans for software deployments to maintain a homogeneous system.

5. Strategy & Systems Development
 Responsible for the adaptation of new standalone systems, in order to strengthen the
development of projects;
 Manage and coordinate the implementation and support of information systems and
organizational strategy;
 Manage and coordinate
local help desk systems.
PROFESSIONAL EXPERIENCES
PATHFINDER INTERNATIONAL:
Mozambique (Maputo, Gaza, Inhambane, Sofala, Nampula and Pemba);
Uganda (Kampala and Lira)
ICT Manager
Technical, Administrative and Training Support
 Travel to Pathfinder field offices on a regular basis to provide support and training;
 Responsible for providing the technical specification for the purchasing of all
software, hardware and other IT supplies;
 Assist and support the IT purchasing, liaising with Procurement Officer and
Procurement Committee Members;
 Ensure all departmental documentation procedures are maintained and up to date;
 Ensure timely production and editing of communication materials such as certificates,
cards, manuals, posters, etc;
 Assists in the development and support to distance learning tools, networking platforms
and sharing knowledge and information devices;
 Ensure that the IT acceptable usage guidelines are adhered to by all staff;
 Manage and maintain the IT inventory and allocations;
 Responsible for the maintenance and installation of the computer equipment in the office;

6.  Responsible for providing technical support for staff working in the Pathfinder office;
 Manage the backup systems, communication services, and servers of the offices;
 Manage the internal network and internet access;
 Provide IT support to partner organizations and local government representatives;
 Perform other activities that are assigned by a supervisor;
 Backstop HQ ISU team as necessary to maintain compliance with corporate policies and
procedures;
 Provides direct support and guidance to BCO staff on aspects of ongoing maintenance,
peripheral configuration and maintenance, problem escalation and help-desk support for
hardware and software requests;
 Manages and processes IT Help desk tickets. Works with ISU department in
Boston to implement ticketing processes that keep current with technology trends while
addressing Pathfinder end user’s current needs;
 Plans software deployments to keep up to date with current software technology while
maintaining a homogeneous system;
 Responsible for ensuring disaster recovery continuity for critical Pathfinder data, working
with domestic and international staff when necessary;
 Organizes local Active Directory system;
 Trains new employees on computer, network, telephone, and mobile phone usage, as
required;
 Translates and maintains training documentation and reference material, both for end
users and IT Department.
Strategy & Systems Development
 Responsible for the development/adaptation of new technology systems in order
to reinforce the projects development;
 Manage and coordinate the implementation and support of organizational
information strategy and systems;
 Manage and coordinate local helpdesk systems, including day to day trouble shooting;

7. Actively participate in the IT Technical group coordinate by HQ.
MOZAMBIQUE TELECOMMUNICATIONS
2005 11/2011 National Support Network xDSL with different functions such as :
 Configuration and Juniper Routers, Routers, Switches CISCO and ZTE (OSPF, VPWS;
VPLS, VPN), DSLAM, MSAN, GPON network xDSL ( Bandwidth ) nationally;
 Ensure proper operation and manage the infrastructure network support xDSL runs
nationally;
 Ensure the maintenance and management of existing databases and planning new
developments that contribute to an integrated information system nationally;
 Monitoring the development of information technologies and assess their impact on the
organization, promoting their adoption and coordinate its implementation at national
level;
 Customer Service Internal Areas Telecommunications (AT 's);
 Sale of TDM service BandaLarga;
 After sales at national level;
 Technical assistance at national level ( faults , settings );
 Customer's assistance at home for installation and configuration of terminal equipment;
 Configuration of national customers in existing applications;
 Customer Service from requisition of services to assist post sales at national level;
 Management of contracts;
 Configuration and solution of cases of customers with data networking at national level
(Network IP at national level).
2004-2005 Computer Technician at IFT - Institute for Telecommunications of
Mozambique
With the following tasks:
 Preventive maintenance of computer equipment (Router, Switch, servers, PCs
and other);
 Preparation and configuration of Website and proper maintenance.

8. 2000 to 2003 with the following administrative tasks:
 Receive all types of complaints and the proper routing;
 General information provided to customers;
 Preparation of reports on complaints and type of complaints on monthly basis.
2003-2004 Administrative Department of Museum
1998-1999 Control and Debt (Public booth or Cabins) With the following tasks:
 Forward customers in signing contracts;
 Checking the conditions required by the institution for the assembly of booths;
 Controlling the assembly of equipment due;
 Follow up customer complaints and possible resolutions;
 Prepare letters to customers for the settlement of its debts ( prepare monthly statements of
debtors );
 To advise direct boss about possible irregularities with existing customers.
1994-1997 Manager (Supervisor) stores billing with the following tasks:
 Controlling deposits of amounts collected;
 Develop maps daily revenue;
 Prepare the monthly report of the amount charged;
 Prepare a report on the performance of subordinate staff ;
 Coordinate and monitor the activities of subordinate employees ;
 Controlling the level of customer service ;
 Undertake distribution of tasks by workers and monitor their execution;
 Monitoring the quality, quantity and timing of work performed;
 Prepare reports of all activities and management indicators.
1993 Administrative Assistant