1. 1 of 4
E-MAIL: hpmaro@yahoo.co.uk
P.O.BOX 33142,
Dar es Salaam,
Tanzania.
Peter Haikaruwa Maro
Objective To be part of an organizational family that grants a positively challenging position.
Experience 2014 - 2016 Mobilis Networks Limited Tanzania
Contractor: Support Engineer Services
 Support, routine and preventative maintenance of Mobilis’ Customers Platforms, including Mobile
Money, Billing, Value Added Services, Reporting system, and Switching systems
 Implementation of Mobilis Mobile Money platform in: Zambia, DRC, Niger, and Gabon.
 Analyzing the Business Requirement Specification (BRS) document to prepare a Use-Cases
document,physicalinstallationoftheMobilis serverontothe customer’s site,networkconfiguration
of the server, configuration and localization of theMobilis Mobile Money application that include the
installation and customization of an Oracle database, writing the user acceptance and testing
documents, and performing user acceptance tests with the customer.
 Provide reports as per the client’s specifications that require the development of custom
(Oracle) SQL statements and/or scripts.
 Provide detailed incident reports with a proposed permanent solution.
2012 - 2014 LACELLsu / Smart Mobile Burundi
Billing & VAS Team Leader {Acting CIO}
 Aligning IT & security infrastructure and networks to the company’s goals and objectives.
 Carrying out day to day billing operation that will require operation of the installed software,
troubleshooting and providing assistance to the rest of the team.
 Continuous testing and monitoring as well as performing proactive maintenance of the billing
infrastructure to ensure smoother operation of system hardware and software
 Generating periodic reports as well as reports required for planning, analysis, revenue
assurance/fraud detection.
 Documentation of system infrastructure and operational procedures/guidelines as well as
important events adding up to company's knowledge base.
2008 - 2012 CBOSS Association Russia
Foreign Clients Technical Support Coordinator
 Deployment, Implementation and Support of CBOSS prepaid, postpaid, and IN platforms
 Managing the implementation of prepaid and postpaid billing platforms, IN platform, AVAYA call
Centre, and SMSC
 Provide technical consultations to the Customer's personnel on operation, functionalities,
capabilities, and settings of Cboss products.
 Provide project progress reports; Control actions of the Customer's team and inform the
Customer on the detected incorrect actions related to the Cboss products settings and
administration.
 Database and server modules maintenance

2. 2 of 4
E-MAIL: hpmaro@yahoo.co.uk
P.O.BOX 33142,
Dar es Salaam,
Tanzania.
Peter Haikaruwa Maro
Jan-Nov 2008
Deloitte Consulting Limited/ CDC-
U.S. Embassy Tanzania
IT Consultant
 Management of CDC-Tanzaniadatabase systems to ensure design and support.
 Design the database deployment and upgrade processes in the environment, determine resource
consumption estimates and recommend system upgrades.
 Ensure that data systems and databases are protected from unauthorizedusers.
 Evaluate physical and logical design of databases to keep up with the dynamic and growing
business needs of CDC-Tanzania.
 Conduct systems process analysis and design, and quality improvement.
 Conduct feasibility studies, time and cost estimates.
 Design and develop internal applications using latest technologies.
 Ensure all hardware and software integrity through development, identification and use of
strict licensing compliance.
 Functions as the primary training specialist on various software application, Health
Management Information Systems (HMIS) and database systems.
 Developing CDC-Tanzania’s Intranet
2005 - 2008 Tigo, MIC Tanzania LTD Tanzania
Senior IT Systems and Support Executive
 Post-paid and interconnect billing system administrator-CBOSS
 Ensure that all systems, applications, products and associated processes areSOXcompliant.
 Responsible for the design, development/customization/acquisition and implementations of
products/ systems to be offered to our subscribers or to be used internally.
 Responsible for operational routines to maintain a high level of quality and availability of
products offered by the company to both internal and external customers.
 Provisioning the GPRS service on the postpaid billing platform (CBOSS).
 Responsible for the overall upkeep and management of all existing and future
products/systems and their integration to the company operations.
 Provisioning VAS services on the postpaid billing platform (CBOSS).
 Installing, configuring and upgrading PCs, laptops and related equipment.
 Installing required software patches; ensuring the connectivity of PCs, laptops, handhelds
and other computing devices to both the local area network (LAN) and wide area network.
 Diagnosing and troubleshooting both common and unusual hardware and software
problems.

3. 3 of 4
E-MAIL: hpmaro@yahoo.co.uk
P.O.BOX 33142,
Dar es Salaam,
Tanzania.
Peter Haikaruwa Maro
Education 2002 - 2005 Institute of Finance Management Tanzania
Advanced Diploma in Information T echnology
Oct 2000 – Feb 2001: Quadrant Computers Training Centre Diploma in Information Technology,
in Maseru, Lesotho.
May 1998 – June '98: Quadrant Computers Training Centre Certificate in Windows Applications,
in Maseru, Lesotho.
1996 – 1998: International Baccalaureate Diploma, obtained at Machabeng International
School of Lesotho.
1994 – 1996: International General Certificate of Secondary Education, obtained at
Machabeng International School of Lesotho.
Dec 2013-May2014: (ZTE LEVEL-B Engineer) LACELLsu / SMART MOBILE Completed
Courses:
ZSmart CvBS Product Local Training For Operating and Maintenance, iVAS
WAP/SC/MMSC/NGCSS Product Local Operation and Maintenance, IPAY Product
Local Operation and Maintenance, iVAS-SMSC Product Local Operation and
Maintenance, NGCC Product Local Operation and Maintenance, NGIN Operation &
Maintenance, CRBT Operation & Maintenance
Jun 2006 – Oct 2006: Completed a study program covering the study objectives of Oracle 10g.
at New Horizons Computer Learning Centre, Dar es Salaam, Tanzania.
Nov 2005 – Apr 2006: Training with MIC Tanzania LTD – IT (Tigo) that included: CBOSSacc
administration, CBOSSin 3.5 convergent telecommunication application
server, Billing and tariffication (rating and tariffication only), Uniserv general
administration, Billing and tariffication (billing only), Credit control,
CBOSSbcc financial subsystems, Help desk, Service initialization,
Customer care, CBOSSbankAPI-online/acr, CBOSSacc/ota/missedcall/crbt
Advanced
Skills
• SMP/SCP/SSP/STP/SDP/CCAF dialogic servers + administration
• PPS SERVICE KNOWLEDGE: MSISDN resource management, Subscriber life cycle
management, Service class management, Charging management (real time charging, charge
by call, charge by pulse, charge by second, free or short call), discount management, Family
Number Services (FNS)
• VOUCHER and SIM CARD Management: Voucher card generation, loading and activation,
sim-card ordering, activation, recycling.
• Oracle PL/SQL, MCSE, SQL 2000/SYBASE
• SMSC Routing and SMPP Accounts configurations.
• Linux shell, batch scripting and automation.
• Graphic and Report designing
• UNIX / LINUX/ Windows 95/98/NT/2003/XP/VISTA/ 7/ 8.1/10/ZXOS
• Backup systems

4. 4 of 4
E-MAIL: hpmaro@yahoo.co.uk
P.O.BOX 33142,
Dar es Salaam,
Tanzania.
Peter Haikaruwa Maro
Interests
Reading, new technologies, current affairs, cultural heritage, playing basketball, chess and
checkers.
References References are available on request.