1. Vernard Jenkins II
Waxahachie, TX ~ (469) 285-6406 ~ vernard.jenkins@yahoo.com
Substantial leadership skills with 13+ years of combined military and civilian experience. Excels in
driving standard operating procedures impacting quality, safety, efficiency and service. Proven
effectiveness in high intensity situations that demand independence, execution, critical thinking and
decision-making.
Areas of Expertise
Project Management - Training & Development - Process Improvement - Workflow Optimization - Procurement
Regulatory Compliance - Performance Evaluation - Distribution - Risk Management - Teamwork - Quality Audits - Lean
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Experience
Operations Manager, Target Corporation, Midlothian, TX (2011-Present)
Leads 45 warehouse workers in various operational functions for customer delivery in a 1.5 million sq. ft. distribution center servicing
63 stores. Responsible for administering performance reviews and implements corrective action process for both progres sion and
merit direct reports. Develops innovative and creative ways to achieve desired results in the areas of accuracy, productivity,service,
cost effectiveness and growth/development of team members. Ensures process training, timely equipment certifications, safety and
quality guidelines are followed. Collaborates across multiple departments to achieve budgetary,productivity and on time delivery
goals.
 Created and led an initiative to improve and sustain freight flow throughout the Outbound department; within 4
weeks team members baseline knowledge was enhanced and overall department freight flow rate improved by
19%
 Selected by Sr leadership to rehabilitate the least productive key; championed accountability, engagement and
recognition improving productivity by 14% in 8 months--ranking the team as #1/4 shifts.
 Developed quality standards, handoff plan and a productivity routine while leading a newly formed team; within 13
weeks productivity increased by 10% and was recognized as the 5th best producing shift within the company.
 Oriented 32 team members as part of a building restructure while staying positive to budget; averaged a 10%
increase in common expectations
 Respected as a leader and a teacher; chosen by peers to mentor 6 new hires and 1 intern, a role reserved for the
departments certified executive trainer
 Initiated production changes, which raised production standards and sustained improvements; recognized with 2
Operational Manager awards and 2 x Operational Manager of the quarter.
 Sought after by General Manager to lead company initiative ship from Regional Distribution Center; created best
practices and trained a new team with no guidance; championed company wide procedures and productivity
standards and lauded by Senior Vice Press of Fulfillment Operations as “Best startup in company history”.
 Started 10 week leadership mentor program for 42 operational managers; produced a detail lesson plan with
weekly homework to drive empowerment of team members leading to a 95% engagement score for company
yearly Best Team Survey.
 Best practice Team member; created monthly focus topic to educate building on compliance topics and daily
routines in addition to weekly information; Scored 100% Complaint on all questions which is a building first in 11
years.
Director of Operations, USAF, Misawa Air Base, Japan (2009-2011)
Directed combat operations of rapidly deployable command and control unit with 26 personnel. Responsible for all
aspects of personnel matters within unit on a day-to-day basis. Team’s lead instructor and evaluator ensuring all aspects

2. Vernard Jenkins II
Waxahachie, TX ~ (469) 285-6406 ~ vernard.jenkins@yahoo.com
of training and development were accomplished and quality standards within unit were aligned. Coordinated and finalized
the projection of air power and assets as primary liaison for Japanese Air Self Defense Force.
 Orchestrated scheduling of 6600 flights and ensured completion of 9300 training hours; executed bilateral training
& contingency requirements
 Implemented $90K data link upgrade which enabled transparent communications between allies and a secure
beyond line of sight system
 Converted outdated operations to new Japanese Air Defense system and built extensive training syllabus;
brought entire Pacific region into the 21st Century
 Planned and executed a major tactical exercise involving 5 Nations and 94 aircraft; resulted in improved relations
and proven effective tactics with US allies
 Project manager, procured resources for inaugural search and rescue exercise; streamlined requirements and
trained 890 people resulting in 25 recovery events
 Negotiated and developed 25 large scale multi-national and multi-service exercises which poised those units for
combat operations
Assistant Manager, USAF, Tinker Air Force Base, OK (2007-2009)
Led 54 multidisciplinary personnel. Supervised and coordinated training events, reports and missions supporting $330M
aircraft. Ensured combat readiness in all aspects of aviation. Improved combat effectiveness with hands on training
programs.
 Planned and predicted training requirements, executed 300+ events; enabled upgrade completions,
 Directs daily, weekly, monthly communication requirements of 40+ reports; maintained flawless complex
administrative records
 Lead instructor, evaluated 8 high visibility missions, direct oversight and technical input readied 2 crews for war
time operations
 Explored solutions for unit fitness program, constructed and implemented process improvement driving pass rate
up 12%
 Subject matter expert on tactics and fighter academics, independently instructed 49 Air Battle Managers;
increased combat capacity 60%
Executive Assistant, USAF, Tinker Air Force Base, OK (2006-2007)
Coordinated on operational, technical and work force matters for 289 personnel. Identified problem areas, communicated
corrective actions and tracked resolutions.
 Conceptualized and created a career development program; 117 personnel received mentoring, education and
guidance
 Reviewed program objectives and requirements, detected 350 deviations and verified 315 clearances in National
security data registry ensuring unit readiness
 Created and implemented tracking programs providing real time accountability for 169 personnel
 Demonstrated knowledge, capability and results during high visibility inspection; recognized as “Team Superior
Performer”

3. Vernard Jenkins II
Waxahachie, TX ~ (469) 285-6406 ~ vernard.jenkins@yahoo.com
Education & Training
B.S. in Biology--U.S Air Force Academy, Colorado Springs, CO
MS in Sports Management--American Military University, Charles Town, WV
3D App/Shipping, WMS/Manhattan, Lean Six Sigma Green Belt Certification
Computer Skills
Proficient in Windows: Word, Excel, Power Point, Access, Outlook