1. JEFFREY S. WILCOX
5 Bell Circle, Rowley, MA 01969
H: 978-432-1045 jeff.wilcox@comcast.net M: 757-615-7093
FINANCIAL ADVISOR / PRIVATE WEALTH MANAGER
Ethics driven leader with 20 years of executive & operational leadership experience in the areas of aviation, procurement, sales,
marketing & human resources. Top performer with a record of turnaround success, process improvement & efficiency increases able
to lead in dynamic operating environments. A complex problem solver / planner able to identify, prioritize & attain goals / objectives.
Skilled communicator / public speaker with a natural ability to build & maintain personal & professional relationships.
Core competencies include:
Sales & Marketing Management Planning & Solution Development Regulatory Compliance
Financial Management Public Speaking & Communication Risk / Change / Crisis Management
Organizational Leadership Leadership Development & Mentoring Cross-Functional Team Building
HOLDS A CURRENT TOP SECRET (TS-SCI) SECURITY CLEARANCE
MAJOR ACCOMPLISHMENTS
Sales & Marketing • Guided sales, marketing & recruiting efforts to achieve monthly & annual goals. Developed metrics to
Management manage & drive productivity. Exceeded or met all goals 3 years in a row.
• Reduced overall marketing expenditures by 56% while simultaneously increasing lead quality & sales
conversion rates by 145%. Achieved a 74% reduction in marketing costs per sale. Raised organization
from last of 26 competitors to #4 in national marketing performance rankings.
• Mentored numerous leaders & sales professionals turning them into nationally recognized top-performers.
Produced 6 regional & 3 national recruiters of the year selected from a competitive field of 4,000.
Planning & Solution • Strategically planned, guided & executed a major structural reorganization merging 2 sales departments
Development comprised of 15 divisions. Efforts improved management oversight, reduced facilities infrastructure
(avoided $111K in annual costs) & increased access to existing & new markets.
• Devised & implemented a leadership development program that created a bench of talented leaders & sales
professionals able to assume responsibility at the next leadership level.
• Planned, developed & delivered semi-annual leadership, ethics & values based training for 62 middle &
senior managers improving leadership abilities, organizational performance & workplace environment.
Regulatory • Led planning, preparation & execution efforts that resulted in a record setting performance during a major
Compliance recruiting, administrative & financial compliance inspection. Earned national recognition for countless
best practices, exceptional leadership & teamwork, an unheard of 100% field office pass rate & one of the
best overall performances during the previous 12 months.
• Transformed a failing aviation maintenance department. Made permanent process improvements,
increased effectiveness & incorporated management practices that realized $815K of cost avoidance. As a
result, the unit passed a major compliance inspection & was nominated for the Secretary of Defense
Maintenance Excellence Award for major organizational improvement.
Financial • Managed operating budgets ranging from $1.9M - $8M & organizational payrolls in excess of $7.8M.
Management • Decreased accident-related expenditures 15% by implementing sweeping improvements to the
organization’s driving safety & vehicle maintenance programs. Efforts reduced vehicle mishaps by 20%,
& improved overall safety & vehicle reliability.
• Demonstrated history of cost cutting while simultaneously improving organizational performance,
processes & efficiency.
Cross-Functional • Transformed an average organization into a powerhouse recruiting team known for its innovative approach
Team Building to sales & marketing. Team was a national top performer 2 years in a row (Top 2 & Top 4).
• Created a team-oriented work environment by breaking down internal barriers & opening lines of
communication throughout the organization, which improved morale, unity & overall performance.
• Proactive focus on employees resulted in a 50% reduction in personnel incidents & lost work time &
employee retention rates better than national averages 3 years in a row.
2. 757-615-7093 JEFFREY S. WILCOX Page 2
PROFESSIONAL EXPERIENCE
Commanding Officer – Navy Recruiting District New England, Boston, MA (50 hrs/wk) 2010 – Present
• Lead & motivate a 257 person multi-tiered recruiting organization spread across 7 states, Europe & the Middle East seeking
high-talent personnel for service in the United States Navy.
• Formulate policy, set priorities & goals, & cultivate organizational culture.
• Develop & implement organizational plans, sales & marketing strategies to achieve monthly & annual recruiting goals in 6
major product lines consisting of 156 different officer & enlisted programs.
• Manage, mentor & lead 800 personnel awaiting basic recruit training ensuring monthly shipping goals are met or exceeded.
• Manage $1.9M-$2.5M in annual budget, more than $7.8M in payroll, 173 vehicles, 80 facilities & supporting IT equipment.
Executive Officer – Navy Recruiting District New England, Boston, MA (50 hrs/wk) 2009 – 2010
• Led & managed a team of 31 personnel performing leadership, administration, HR functions, logistics & IT support for 226
personnel performing high-talent recruiting in 7 states, Europe & the Middle East.
• Directed all administrative processes, delegated tasks, assigned deadlines & performed long-range organizational planning.
Coordinated all correspondence, personnel performance evaluations, awards & incentive programs.
• Developed & implemented organizational training programs & maintained regulatory compliance standards.
NATO Security Investment Program Policy Section Head – Allied Command Transformation, Norfolk, VA 2007 – 2009
• Led & managed a multinational staff of 21 engineering & procurement experts responsible for all aspects of the NATO
Security Investment Program totaling 500M Euros annually. Managed NATO’s infrastructure & acquisition policy, planning
& implementation programs. Completed Air Command & Staff College during evenings & weekends.
• Managed scheduling, curriculum & provided instruction for NATO’s only course on resource & financial management.
Department Head – Strike Fighter Squadron 37, Virginia Beach, VA (60 hrs/wk) 2004 – 2007
• Conducted long range organizational planning & execution in the areas of flight operations, aviation maintenance, personnel
administration & aviation safety.
• Led & motivated 175 personnel performing maintenance on 11 FA-18 aircraft valued in excess of $374M.
• Planned, coordinated & scheduled squadron operations & training for 15 aircrew, 220 support personnel & 11 FA-18 aircraft
to produce combat ready military forces. Managed & executed an annual flight operations budget in excess of $8M.
• Supervised all aviation & ground safety programs for 235 personnel & 11 FA-18 aircraft resulting in zero aviation mishaps.
• Directed all administrative services for 235 personnel & managed organization’s $80,000 travel budget.
• Combat proven Naval Aviator with more than 2,300 flight hours in eight different aircraft & 418 carrier-arrested landings.
Prior Active Duty Assignments
Assistant Air Operations Officer – Carrier Strike Group TWO, Norfolk, VA (50 hrs/wk) 2002 – 2004
TOPGUN Instructor – United States Navy Fighter Weapons School, Fallon, NV (60 hrs/wk) 1999 – 2002
Division Officer, Schedules Officer, Tactics Officer – Strike Fighter Squadron 82, Jacksonville, FL (50 hrs/wk) 1996 – 1999
Student – FA-18 Hornet Fleet Replacement Training Squadron – Jacksonville, FL 1995 – 1996
Student – United States Navy Flight Training – Pensacola, FL / Kingsville, TX 1992 – 1995
EDUCATIONAL BACKGROUND
Formal B.S. in Aerospace Engineering, University of Kansas 1992
McDonnell Douglas Engineering Student COOP Program 1988 – 1991
Professional Graduate United States Navy Command Leadership School 2009
Graduate United States Air Force Air Command & Staff College 2008
Graduate TOPGUN Strike Fighter Weapons & Tactics Instructor Course 1999
Graduate United States Navy Flight Training – Winged Naval Aviator 1995
Annual Leadership & Ethics Training