1. RESUME
Kathy Vandenheuvel
Skills Computer literate:
 Microsoft Office (including: Word, Excel, Outlook, Power Point, Access and
Project)
 Material Requirements Planning (MRP) Software
 Enterprise Asset Management Software
 TREND and SX.enterprise Distribution Software
 Order Express Transportation Management Software
 EPAK Training Development Software
 Salesforce.com CRM Software
Experience September, 2013 – Present Levitt-Safety Limited
Quality Manager (in addition to Inventory Control Manager)
 Responsible for Company Quality Management System including:
 Internal Process Auditor and maintain Company Internal Audit schedule
 Initiate Corrective Action Reports and facilitate resolution
 Contact for Registrar to maintain ISO Certification
 Provide updates to Core Strategy Team regarding QMS
 Maintain Process and Work Instruction database
 Maintain database of Internal Quality Test Plans
February, 2008 – September, 2013 Levitt-Safety Limited
Inventory Control Manager
 Facilitate more effective use and handling of inventory
 Improve processes that affect inventory
 Monitor and establish best practices related to inventory turnover
 Develop and conduct training related to inventory management
 Determine disposition of slow moving inventory
 Liaison between Customer Service and Warehouse regarding Order Fulfillment
inquiries
 Lead companywide Physical Inventory
 Provide user support for Shipping software and some modules within SX.enterprise
 Prepare and conduct internal audits
 Prepare and conduct Safety Talks

2. March 2003 – February, 2008 Levitt Safety Limited
Warehouse and Facility Manager
 Direct and oversee all Material Handling functions (staff of 12) to ensure all inventory
is received, put away, checked, packed and shipped in a safe and expedient manner
to ensure all internal and external customer requirements are met.
 Coordinate kit production activity for in-house production.
 Contribute actively and effectively to the decision making process as a member of
the Operations Group.
 Ensure ISO processes and work instructions for the warehouse are accurate and are
used as a training tool for new staff.
 Maintain Quality Records for internal and external audit review.
 Preparation, analysis and ownership of inventory movement cycle time and accuracy
through cycle counting.
 Prepare for and participate as a Leader during annual Physical Inventory including
variance resolution and satisfying Auditor inquiries.
 Responsible for cross-functional training of material handlers/functions for increased
flexibility and individual growth.
 Prepare performance objectives, conduct reviews and checkpoints effectively and
on-time. Ensure disciplinary events are conducted in a timely fashion.
 Establish training needs of personnel, document and implement training plans.
 Counsel staff, lead training sessions and support improvement efforts for all staff.
 Ensure the safety (of people and property) and the security of the warehouse and
dock areas were maintained.
 Responsible for maintenance of the facility as needed including scheduling of
Contractors to perform repairs and maintenance.
July, 2002 – March 2003 Levitt Safety Limited
Service Manager
 Directed and oversaw the activities of all inside and outside Service Technicians
(staff of 21)
 Established training needs and implemented training plans for all Service staff to
“Get Service Right”.
 Established and maintained communication with Service Managers nationally to
meet the common goal of customer satisfaction.
 Prepared and conducted performance objectives and checkpoints.
 Responsible for the integrity of Service inventory.
Education
 RABQSA-QM ISO 9001:2008 Requirements Course
 Quality Management Systems Auditing Course
 Leading Management System Audit Teams Course
 Grant Howard “Best Practices” for Inventory Management
 University of Industrial Distribution
 FMOM (Fundamentals of Materials and Operations Management) certification
through APICS
 Peak Performance Management Training
 “Identifying and Confirming User Requirements” advanced technology course