Kathy Vandenheuvel has over 15 years of experience in quality management, inventory control, and warehouse management. She is currently the Quality Manager and Inventory Control Manager at Levitt-Safety Limited, where she is responsible for maintaining the company's ISO quality management system and facilitating effective inventory practices. Prior to this, she held roles as Inventory Control Manager, Warehouse and Facility Manager, and Service Manager at Levitt-Safety Limited, overseeing warehouse operations, inventory movement, quality processes, and service technician activities. Kathy has extensive training and certification in quality and inventory management systems, including as an ISO 9001:2008 Lead Auditor.

1. RESUME
Kathy Vandenheuvel
Skills Computer literate:
 Microsoft Office (including: Word, Excel, Outlook, Power Point, Access and
Project)
 Material Requirements Planning (MRP) Software
 Enterprise Asset Management Software
 TREND and SX.enterprise Distribution Software
 Order Express Transportation Management Software
 EPAK Training Development Software
 Salesforce.com CRM Software
ISO 9001:2008 Lead Auditor (TPECS).
Experience September, 2013 – Present Levitt-Safety Limited
Quality Manager (in addition to Inventory Control Manager)
 Responsible for Company Quality Management System including:
 Internal Process Auditor and maintain Company Internal Audit schedule
 Initiate Corrective Action Reports and facilitate resolution
 Contact for Registrar to maintain ISO Certification
 Provide updates to Core Strategy Team regarding QMS
 Maintain Process and Work Instruction database
 Maintain database of Internal Quality Test Plans
February, 2008 – September, 2013 Levitt-Safety Limited
Inventory Control Manager
 Facilitate more effective use and handling of inventory
 Improve processes that affect inventory
 Monitor and establish best practices related to inventory turnover
 Develop and conduct training related to inventory management
 Determine disposition of slow moving inventory
 Liaison between Customer Service and Warehouse regarding Order Fulfillment
inquiries
 Lead companywide Physical Inventory
 Provide user support for Shipping software and some modules within SX.enterprise
 Prepare and conduct internal audits
 Prepare and conduct Safety Talks

2. March 2003 – February, 2008 Levitt Safety Limited
Warehouse and Facility Manager
 Direct and oversee all Material Handling functions (staff of 12) to ensure all inventory
is received, put away, checked, packed and shipped in a safe and expedient manner
to ensure all internal and external customer requirements are met.
 Coordinate kit production activity for in-house production.
 Contribute actively and effectively to the decision making process as a member of
the Operations Group.
 Ensure ISO processes and work instructions for the warehouse are accurate and are
used as a training tool for new staff.
 Maintain Quality Records for internal and external audit review.
 Preparation, analysis and ownership of inventory movement cycle time and accuracy
through cycle counting.
 Prepare for and participate as a Leader during annual Physical Inventory including
variance resolution and satisfying Auditor inquiries.
 Responsible for cross-functional training of material handlers/functions for increased
flexibility and individual growth.
 Prepare performance objectives, conduct reviews and checkpoints effectively and
on-time. Ensure disciplinary events are conducted in a timely fashion.
 Establish training needs of personnel, document and implement training plans.
 Counsel staff, lead training sessions and support improvement efforts for all staff.
 Ensure the safety (of people and property) and the security of the warehouse and
dock areas were maintained.
 Responsible for maintenance of the facility as needed including scheduling of
Contractors to perform repairs and maintenance.
July, 2002 – March 2003 Levitt Safety Limited
Service Manager
 Directed and oversaw the activities of all inside and outside Service Technicians
(staff of 21)
 Established training needs and implemented training plans for all Service staff to
“Get Service Right”.
 Established and maintained communication with Service Managers nationally to
meet the common goal of customer satisfaction.
 Prepared and conducted performance objectives and checkpoints.
 Responsible for the integrity of Service inventory.
Education
 RABQSA-QM ISO 9001:2008 Requirements Course
 Quality Management Systems Auditing Course
 Leading Management System Audit Teams Course
 Grant Howard “Best Practices” for Inventory Management
 University of Industrial Distribution
 FMOM (Fundamentals of Materials and Operations Management) certification
through APICS
 Peak Performance Management Training

3.  “Identifying and Confirming User Requirements” advanced technology course