2. • The Formal Organization
• Strategies and Goals
• Processes/Procedures
• Design and structure
• Product/Service offerings
• Management
• The Informal Organization
• Values, attitudes, and beliefs
• Leadership styles
• Organizational Culture
• Power and Politics
3. •
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Innovation – risk taking vs. risk averse
Level of task detail
Outcome focused
People focused
Team focused
Internal aggression
Stability
4.
5. • Human Relations Model
• Emphasizes flexibility with an internal organizational focus. Seeks
effectiveness through development of human resources (i.e. cohesion,
morale, purpose)
• Internal Process Model
• Emphasizes control with an internal organizational focus. Seeks
effectiveness through information management and communication
• Open Systems Model
• Emphasizes flexibility and external organizational focus. Seeks readiness,
growth, resource acquisition, and external support.
• Rational Goal Model
• Emphasizes control and external focus. Seeks effectiveness through
planning, goal setting, productivity and process optimization.
6.
7. • Ignore the culture
• Risky – especially when considering an organization with limited/low
resources
• Manage around the culture
• Viable option when more than 1 way of achieving desired goals
• Change the culture
• Difficult and lengthy, but provides a solid long-term alignment with
strategic goals
• Change the strategy to fit the culture – not a good idea!!!
