We support the innovative and successful Top Management during all its strategic and operational actions, to achieve sustainable economic and value growth; in particular we operate into 3 main areas: - Business Planning & Strategy - Performance Management - Organization We operate in Italy in the following industries: - Gaming and Gambling - Pharmaceutical and Life Cycle Management - Tobacco

1. TrustPartners
Company Profile
November 2010

2. WHO WE ARE
TrustPartners is a Management Consulting Company, which has developed know-how and experience in highly
regulated markets (i.e.: Pharma, Gaming & Gambling , etc), Energy and Public Administraction
• TrustPartners is composed of a network of consultants, the most part with a high
Team seniority and several years of advisory experience in major national and
international consulting companies
• The Headquarter is located in Rome, with a branch in Milan, and its business
Structure has a nationwide presence. TrustPartners has, also, developed business
relationships with other consulting companies in other countries
• We support innovative and successful Top Managers, during their strategic and
Mission operational actions, to achieve sustainable economic and value growth; in
particular we operate into 3 main areas:
• Business Planning & Strategy
• Performance Management
• Organization
• Team linkage and management ability, in order to work with our Client as one
Strength point team
• Reliability on results achievement
• Continuous attention on the cost/performance ratio
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3. OUR CLIENTS
Our experience give us the ability to find out several connecting points among our Client’s strategic views, issues
and needs
• Spread knowledge about mid-short term strategic plan from the Top
Our Clients … Management
• Clients “value added driven”: when they have to identify a consultant team,
supposed to support its business actions, they do not care about the brand
behind but they are just oriented on the personal abilities, business network
and know-how
• Under-equipped structure, overworking and not properly skilled employees
do not allow to achieve their goals
• Employees sometimes are not comfortable with extra-ordinary issues, such as
structural changes, organizational adjustments and change management
… and their typical • Request of short-term structural adjustments, in order to help the Company
needs being competitive and surviving or growing into the market
• Ensure suitable levels of market reactivity in line with the competitors and
satisfy customers’ needs
• Middle management cooptation as a key point
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4. HOW WE OPERATE
TrustPartners operates both in the planning and decision development stage
Diagnostic Solution Planning Design Fulfillment
• Identification of • Alternatives • Final indication • Program fulfillment • Field-based
issues screening • Detailed • Management analysis and
• Analysis of • Selection of the Business plan identification proposal “fine
priorities right solution tuning”
• Risk Assessment • Design of a progress
• Feasibility monitoring system
analysis
BUSINESS CONSULTING
CHANGE MANAGEMENT
Management Consulting activities are strictly linked with change management activities: they both require holistic
approach, in order to avoid typical issues that can affect project implementation:
• Fine tuning of designed solutions through field-based analysis
• Support activities for the Clients’ Management, in order to let them focused on daily business
• Need for high skilled resources, with problem solving techniques know how, in order to face all project
challenges
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5. MAIN INDUSTRIES
Gaming & Gambling Pharmaceutical
Tobacco Energy Public Administration
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6. OUR EXPERTISE IN GAMING & GAMBLING MARKET (1/2)
Area Projects
• Gaming & Gambling market analysis and online products and games
Business Planning & benchmarking
Strategy
• Start-up support for the online launch of new games and products
• Analysis of the strategies for the Gaming & Gambling “for pay” product
launch, of an Italian player operating in the “for free” market
• Support for the bid creation in order to participate at the 2008 public
competition for the online numeric games (games with jackpot) distribution,
for a leading Italian company
• Online Gaming and Gambling market report, focused on national and
international market analysis (in terms of products, Client’s target, analysis of
the most relevant competitor), with a detailed analysis for each single new
distributed game
• Support for the new online products and services launch toward the Key
Success Factor identification, and launch roadmap management for selected
products and services
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7. OUR EXPERTISE IN GAMING & GAMBLING MARKET (2/2)
Area Projects
• Online poker launch toward market analysis, Key Success Factors and key
Performance
development points identification and business model definition
Management
• Online marketing plan development for different products (Betting, Instant
lotteries, Poker, etc…)
• Platform provider selection for new online games launch (Poker and Skill
games)
• Partner scouting and selection (horizontal and vertical web sites) for the online
games and betting distribution
• Organizational structure review and optimization support for a specialized
Organization online business unit
• Implementation of new logistic and administrative procedures and introduction
of the Tableau de Bord
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8. OUR EXPERTISE IN THE PHARMACEUTICAL MARKET (1/3)
Area Projects
• Strategy development for entering new business areas and strengthening of the
Business Planning & pre-existing business
Strategy
• Strategic plan definition and support for a major company operating in the
Italian Health market
• Scouting for target companies to be acquired in the Health Care sector, for
several Private Equity funds
• Start-up support, focalized on Contract Sales Organization activities
• Integrated business venture definition, between public and private companies,
for some innovative sectors (such as Home Care, Residential Nursing Home,
Teleassistance…)
• Promotional and marketing strategy development, CRM strategy screening
• Support for a global service offering development, oriented to the Pharma
market, for one of the leading international players of the pharmaceutical
distribution market
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9. OUR EXPERTISE IN THE PHARMACEUTICAL MARKET (2/3)
Area Projects
• Shared Service Center planning and start up management for a leading
Performance multinational plant located in Italy
Management
• Development of several operative marketing plans, promotional and CRM
strategies for leading Italian Player
• Intra-company planning process review for a leading company in the Italian
Pharma market
• Commercial, organizational and operational strategy definition
• Business line handover analysis and evaluation, for several plants of many
leading companies operating in the Pharma market
• Suppliers evaluation, selection and transition management plan
• Design of a communication system between operators (Pharma companies,
distributors) and institutional data banks (es: Pharma traceability….)
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10. OUR EXPERTISE IN THE PHARMACEUTICAL MARKET (3/3)
Area Projects
• Organizational structure optimization for several international Pharma
Organization Business Units
• Redesign of the field force organization and development of the targeting
process and coverage strategies
• Structural organization and internal process review, based on a “lean
organization” approach, for several Pharma plant located in Italy
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11. OUR EXPERTISE IN THE TOBACCO MARKET
Area Projects
• Business opportunities analysis and identification of trade, marketing and
Business Planning &
distribution strategy, for a leading multinational company operating in the
Strategy
Tobacco market
• Development of a new business model on products distribution and business
Performance relations management with the retailers, for a leading italian company
management
• Concept definition and development for the CRM activities management toward
the retailers
• CRM Concept model design and development for a leading Italian company
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12. OUR EXPERTISE IN THE ENERGY MARKET (1/2)
Area Projects
• Business strategy to support, a leading Player, to the participation in a public
Business Planning & competition for the gas distribution licence; definition of the key entry strategies,
Strategy scouting of the relevant partners, negotiation and support to the economic proposal
• Support in the Electric power station acquisition, for a leading player operating in
the Facility Management Italian market
• Support in investment opportunities, for a leading player operating in the Energy
market, and Plant building authorization process
• Key factors analysis and support to an financial interest group for a joint Energy
purchasing
• Business plan developement for electric power station and gas fired power
generation
• Partnership and Joint Venture negotiation support
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13. OUR EXPERTISE IN THE ENERGY MARKET (2/2)
Area Projects
• Analysis of the relevant economical and operative synergies among different
Performance regulated business areas below the same holding
management
• Regulatory Asset Base analysis and estimation of a Gas company value in accordance
with the Regulatory requests
• Management support for the information sharing model used for planning and
purchasing areas
• Gas and / or Energy purchasing offers appraisal for a leading player
• Support to the energetic supplying source selection for a leading pharmaceutical
company
• Commercial processes design, development of an offering portfolio and creation of a
tableau de bord for commercial and management reports
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14. OUR EXPERTISE IN THE PUBLIC ADMINISTRATION
Area Projects
• Market analysis, positioning and competitive scenario evaluation for several offices
Business Planning & of a national agency
Strategy
• Cash flow analysis and products/services pricing change aimed to improve revenues,
of a national agency, in respect to the normative and fiscal bonds
• Internal structure development model and detailed economical/technical analysis of
Performance the related priorities to be launched for a national agency
management
• Development of a methodology created to evaluate profit and benefit returns for
different activities planned out during the project
• Top management support to launch of development plans and manage the
communication plant with internal/external stakeholders, for a national agency
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15. CONTACTS
TrustPartners
Location Address Piazza di Pietra, 26
Zip code / city 00187 / Roma
Phone no. (0039) 06 6789017
Fax (0039) 06 69921346
E-mail info@trustpartners.eu
Web-site www.trustpartners.eu
Activity Business Consulting • Business opportunity identification
& Change • Performance management planning
Management • Management support
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