1. Toni Griffin
47 Kroeger Cres.
Cambridge, ON N3C 4J7
Phone: 519-654-9872(H)
905-299-2808 (C)
Email:toni709@hotmail.com
Objective To obtain a position within an organization that will allow me to use the skills I have
acquired through past employment to advance my career.
Profile:
Work Experience
 Over 5 years administrative, order entry, customer service experience
 Experienced Customer Service Professional
 Experience with Manufacturing, and Industrial (moulding, automotive &lumber)
industries
 Proficient with Word, Excel, Outlook, and several in house database systems (i.e.
Dimensions, Unionvision, EXE, etc)
 Ability to grasp new concepts quickly and easily
UA Local 527 Sept. 2014-Jan 2016
Administrative Assistant
 Answer, screen and direct incoming calls
 Receive and distribute all mail & courier packages
 Process Member’s Dues & contractor remittances(A/R)
 Invoicing
 Filing, faxing, photocopying, making books, etc.
 Keep up to date accurate files
Help in other departments when needed
Mirror Interiors Apr. 2014-Sept 2014
Order Entry Administrator
 Answer, screen and direct incoming calls
 Receive and distribute all mail & courier packages
 Enter all Orders
 Invoicing
 Schedule installations and deliveries
 Filing, faxing, photocopying etc.

2.  Keep up to date accurate files
Help in other departments when needed
S&S Transport June 2012-Sept. 2013
Office Manager
 Answer all incoming phone calls and emails
 Payroll
 Accounts payable, and receivable
 Invoicing-Quickbooks
 Source Deductions
 Keep office in a clean and organized fashion
 Deal with customer complaints
 Obtain annual, daily and oversize permits
 Maintain all fleet maintenance schedules & safety’s
 Work with benefit company to maintain a good working relationship
 Take order by way of drawings, recordings & hand written instructions.
 Inventory Control
Sunset Grill Jan. 2010-Sept. 2012
Server
 Responsible for set up of restaurant in the mornings
 Greet, Seat and serve customers in a timely matter
 Up sell extra sides etc. to the customers
 Keep work area in a neat and organized fashion
 Deal with customer complaints
 Keep a list of inventory of supplies
 Cash out customers when they are finished
Peel Lumber Jul 2001–Sept. 2007
Order Desk Supervisor/Customer Service
 Receiving and processing customer orders by phone, fax, email.
 Data entry, receiving, scheduling deliveries and preparing pricing
quotations, and contracts
 First point of contact for all customers
 Identify sales opportunities and making quality referrals to colleagues

3.  Regular office automation duties including filing, copying, etc
 Keep inventory of office supplies & order as needed
 Receive and distribute all mail and courier packages
 Distribute work load between other employees
 Assist with accounts payables and receivables
Education O.S.S.D- Thomas A. Blakelock H.S
George Brown- Food and Beverage Management
Smart Serve Certified
Hobbies/Interests I was a volunteer member and registrar with the Milton and District
Kinsmen/Kinettes. This is a non-profit charitable organization, which raises money
for our community as well as causes such as Cystic Fibrosis. I was also a volunteer
and Secretary for the Milton Legion Branch 136 ladies auxiliary.