1. Bridget Bolin
bridget.bolin@gmail.com
BRIDGET BOLIN (509) 750-5027 Anchorage, AK 99508
Objective To contribute to a positive and professional work environment. Thus securing a
position that provides the opportunity to showcase my customer service skills and
to expand my business knowledge.
Experience Administrative Assistant
October 2015 to Present Bonanza Realty, Anchorage, AK
 Directly assist Project Managers and periodic stand in.
 Professional in appearance and conduct
 Numerous accounting related tasks as well as cash handling.
 Problem resolution and supportive research.
 Use of various Microsoft programs and PDF production.
 Use of Strongroom Solutions Lockbox Program, Tops Professional
Community data base, Shortel and MS Outlook,
 Communication via phone, email, fax and USPS mail.
Customer Service
October 2014 to October 2015 at Sears Holdings Corp.
 Cashier/Salesperson for Land’s End brand.
 Assisted customers with product inquiries and online orders
 Facilitated credit applications and illuminated the benefits of loyalty
programs.
 Cash/check handling and credit transactions.
 Acting manager at offsite clearance store maximizing selling potential
and floor layout for customer satisfaction.
 Maintained required metrics and always received 100% positive in
customer feedback.
Sales Associate/Tax Prep
September 2013 to February 2014 Clippership Motor Homes, Anchorage, AK
 Received and coordinated customer inquiries.
 Provide description of vehicle layout and operation, also orientation
at the time of pick up.
 Evaluated consumer needs and synchronized appropriate activities.
 Cash handling and credit transactions.
 Manage high call volume and multiple phone lines.
 Prepare end of year tax documents with Quick Books and complete
1099 forms.
Receptionist/Billing
June 2011 to May 2012 Puget Sound Pipe and Supply, Anchorage, AK
 Telephone reception and email correspondence
 Processed billing documents daily
 Assisted quality assurance team with test report documents
 Managed office supplies and all filing needs
 Updated customers with shipment details and production progress

2. Bridget Bolin
bridget.bolin@gmail.com
 Matched customers/clients with appropriate departments after
determining service needs.
Administrative Assistant
June 2010 to March 2011 SLR International, Anchorage, AK
 Produced presentation documents for Project Managers
 Set up and breakdown for all business meetings
 Reception of all clients in
 Mail distribution, fax and email correspondence
 Use of Microsoft programs and PDF documents
Customer Service Agent
May 2006 to April 2010 FedEx, Anchorage, AK
 Customer service over the phone and in person
 Provide assistance to customers regarding multiple shipping issues
 Utilized “point of sale” software to create shipments, generate new
accounts, and track packages.
 Various skilled labor duties.
 Generation and management of new commercial accounts.
 Interface and coordination with Commercial clients.
Licensed Real Estate Assistant
2005 to 2006 Remax Properties, Anchorage, AK
 Customer relations/ reception
 prepared earnest money agreements
 Held open houses/ showed homes to clients
 helped to manage website
Education Smokiam Alternative High School, Soap Lake, WA
10/2000 thru 06/2001
H.S. Diploma
Some College experience - UAA
Skills and
Achievements Fork Lift Operators Certification
Diversified Management Training Portfolio through a structured process
focusing on leadership/ management concepts and skills
Haz-Mat and DG spill response certification
Active Listener.
Customer service, customer service it’s what I do!
Methodical and precise approach to completing tasks and objectives
Business License – Practical Solutions
References Kevin McNiell 907-980-0165
Elizabeth Anderson 907-223-2200
Amie Goetsch 907-4339525