ENGLISH 7_Q4_LESSON 2_ Employing a Variety of Strategies for Effective Interp...
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1. Thomas V. Millington tom@abroadia.com
144 Washington Street || Geneva, NY 14456 +1 (315) 398-2752
SUMMARY OF QUALIFICATIONS
Innovative international educator with over 10 years of experience in domestic and international student
advising, marketing, new program development, philosophy of study abroad, development of institutional
relationships, familiarity with visa issues, and knowledgeable in crisis management, problem solving, budget
planning, and faculty seminars. People-oriented individual offering excellent communication and
organizational skills combined with a demonstrated ability to inspire and direct others in maximizing
performance. Experienced with an independent, proactive, and self-motivating mindset that is conditioned to
continually further experience, share, and learn new skills related to students and administration of school
organizations. An accomplished track record of consistently developing core efficiency initiatives to drive
organizational excellence and student education.
◼ Exceptional Interpersonal and Communication Skills – Proficient in promoting confidence, as well as
building and maintaining organizational relationships while interfacing positively with people of diverse
backgrounds.
◼ Problem Solving – Proven ability to troubleshoot and develop both creative and innovative solutions to
organizational challenges while successfully managing change for improved performance and efficiency.
◼ Work Ethic and Professionalism – Solid professional standards with an excellent track record of
dependability. Maintains a leadership focus on achieving bottom line results while ensuring students
meet academic goals.
PROFESSIONAL EXPERIENCE
ABROADIA Geneva, NY
Executive Director 2017 – Present
● Promote connections between universities in Latin America and the United States. Develop strategic
programs to train faculty from minority institutions to create and lead short-term programs abroad.
● Utilize updated knowledge in advising graduating high school students on study abroad programs.
● Serve as primary point of contact for faculty and students associated with study abroad programs.
● Develop operational plan, which incorporates goals and objectives that work towards the organization.
● Promote student participation in the study abroad programs with educational partners of the
organization.
● Monitor the delivery of the programs and services of the organization to maintain or improve quality.
● Supervise the planning, implementation, and evaluation of the organization's programs and services.
● Represent the organization at numerous school activities to enhance the profile of studying abroad.
● Proven ability in establishing/employing new and meaningful metrics to track progress toward goals.
Spanish Studies Abroad Havana, Cuba
Resident Director 2013 – 2017
● Direct student programs while designing and teaching the course title “Cultural Realities of Cuba”.
● Facilitate customized programs in Cuba for US-based faculty. Handle program budget management.
● Proven ability in creating and implementing a Cuban-related curriculum and managing faculty
resources.
● Monitor violations of policy; use a student conduct database for logging correspondence with the
students.
● Provide academic and personal counseling to the students and make referrals whenever appropriate.
● Coordinate follow-up for all maintenance and housekeeping concerns/requests with the Central Office.
● Work with the school administration personnel to ensure proper occupancy records and detailed
reports.
● Attend staff meetings, in-service training programs, and one-on-one meetings with program
administrators.
2. ● Act as a liaison with faculty, the community, and educational offices. Perform responsibilities including:
training, operations, or special projects while working closely with other program administrators.
● Conduct weekly walk-through of program. Assist with the implementation of study abroad objectives.
Western Kentucky University Bowling Green, KY
Director of Study Abroad and Global Learning 2010 – 2012
● Revised student application process. Renovated faculty-led program model by transitioning it from an
edu-tourist model to an ‘anchor’ program in which WKU collaborated with many universities abroad.
● Inspired collaboration among Kentucky institutions of higher learning by elevating the WKU study
abroad symposium to an annual state-wide event. Managed development of faculty-led program
policies.
● Maintained operational budget for the office and refined the study abroad risk management protocols.
● Implemented study abroad policy. Expanded study abroad outreach to non-traditional adult learners.
● Demonstrated ability in creating and implementing timely faculty survey on the value of study abroad.
● Established goals and metrics for study abroad as part of the university’s strategic plan for 2012-2017.
● Initiated study abroad survey for incoming freshmen and graduating seniors. Fostered good working
relationships with faculty from the six colleges on the WKU campus. Redesigned the office website.
● Promoted study abroad through presentations to current students, prospective students, and parents.
Emmanuel College Boston, MA
Director of International Programs 2008 – 2009
● Managed the International Programs Office. Developed and maintained both office and program
budget.
● Successfully increased the number of students studying abroad by 83% during the 2008 – 2009 year
from the 2006 – 2007 year. Initiated the setting of ‘5/10 Plan’ as the goal for sending Emmanuel students
abroad.
● Supervised interns and student staff. Organized International Education Week events on college
campus.
● Established Eta Zeta chapter of the Phi Beta Delta international honor society on the Emmanuel campus.
● Planned the study abroad fairs. Initiated the concept of a logo for the Office of International Programs.
● Created the OIP Peer Ambassador Program. Acted as campus representative for the Boren scholarship.
● Designed innovative pre-departure orientation session for short-term and semester-length programs.
● Formed a study abroad crisis management team (CMT) on campus. Led discussions to explore abroad
opportunities for non-traditional majors such as nursing and the sciences and non-traditional students.
● Actively participated as a member of the Emmanuel College Scholarship and Fellowship Committee.
● Contributed to the development of a new immersion assessment scale. Fostered faculty interest in
short-term programs abroad. Effectively developed strategic protocols for faculty-led study abroad
programs.
● Developed the Program Approval Committee (PAC) to screen and review new program providers.
● Strengthened review process for students with disciplinary issues. Created criteria for assessment
overseas.
● Streamlined study abroad application process. Collected study abroad and international student
information to be sent to the Institute of International Education (IIE) and the Forum on Education
Abroad.
● Represented Emmanuel College at Colleges of the Fenway meetings/events. Involved in
implementation of the Studio Abroad software for the Colleges of the Fenway consortium. Worked as
Designated School Official (DSO) and represented the college in meetings with program providers and
universities abroad.
Brethren Colleges Abroad Elizabethtown, PA
Program Officer 2001 – 2007
● Developed successful faculty seminar programs to Cuba in 2003 and 2004. Created first U.S. student
program based outside of Havana, Cuba, and served as resident director in Pinar del Río, Cuba, 2004.
3. ● Deeply experienced in entering and maintaining international student and scholar information in
SEVIS.
● Assisted/coached study abroad programs to success. Monitored the progress of study abroad program.
● Linked programs to encourage mentoring, peer coaching, and the exchange of materials for education.
● Identified training needs for all aspects of the program; provided the needed assistance promotion.
● Worked closely with this program to insure compliance with fiscal matters. Assisted programs in
understanding and complying with federal and state requirements. Participated in training employees.
● Provided assistance with conferences and meetings, which included presentation of policy updates.
Brethren Colleges Abroad Elizabethtown, PA
Director of International Student Services 2004 – 2007
● Advised students interested in studying abroad in Mexico, Spain, Ecuador, Greece, Japan, China, and
Cuba.
● Effectively developed a summer program in Sorrento, Italy through a partnership with Sorrento Lingue.
● Organized meeting for the Asian Studies collaboration between Elizabethtown College and Juniata
College.
● Regularly facilitated learning through activities and tools as a learning vehicle for international studies.
● Provided innovative study methodologies to enhance student learning and move student progress
forward.
● Developed and managed the assessment framework by executing analysis, leveraging the assessment
framework to qualitatively analyze processes and procedures and identify improvement opportunities.
● Was responsible for improving enrollment by over 60% for the Dalian, China program from 2005-2007.
Senior Program Officer 2004 – 2005
● Assigned to serve as responsible officer overseeing the entire BCA exchange program for the school.
● Accurately entered and regularly maintained international student and scholar information in SEVIS.
● Planned, evaluated, and revised curricula, course content and course materials, and methods of
instruction.
● Encouraged listening skills, following directions and championing emotional growth and
independence.
● Communicated with university administrators on study methodologies and to enhance student
learning.
● Participated with management team in identifying strategies to successfully expand program outreach.
● Experienced in establishing and maintaining strong, effective, and long-lasting work relationships with
the assigned area’s internal/external constituencies, international partners, and institutional task forces.
● Created new programs in Pondicherry and Mangalore, India. Compiled site assessment data for India.
● Managed budget for programs in the areas of Latin America, Asia, and Europe. Served as BCA liaison
to Elizabethtown College. Consistently coordinated campus visits with the marketing department.
Resident Director in Cuba 2004
● Organized school programs in Cuba for students. Assigned to international education and study
abroad.
● Developed marketing materials including writing articles for school organizations and student recruits.
● Recognized as the co-creator of BCA tag line “Bridge the World Connect for Peace Act for Justice”.
EDUCATION
Indiana State University Terre Haute, IN
Master of Arts in European History 1997
Allegheny College Meadville, PA
Bachelor of Arts in Spanish 1992
Syracuse DIPA Madrid, Spain
Junior Year Abroad 1990 – 1991
4. LANGUAGES
English - native speaker
Spanish - fluent
Italian - conversant
Portuguese - beginning level
AFFILIATIONS
New England Area Study Abroad Advisors (BASAA) Forum on Education Abroad
Comparative and International Education Society Peace and Justice Studies Association
NAFSA: Association of International Educators
Pennsylvania Council for International Education (PaCIE)
Kentucky Council on Education Abroad (KCEA)
CONFERENCES/WORKSHOPS/PRESENTATIONS
2021 Co-presenter with Vince Schaff, “Engaging the Disengaged: The Importance of Supporting
Displaced International Educators”, NAFSA Annual Conference (virtual), St. Louis, MO, May
24-29
2020 Co-presenter with Missy Gluckmann and Martin Tillman, “Charting New Waters: Layoffs in
International Education”, April, 20
2018 “La incompatibilidad del concepto estadounidense de estudiar en el extranjero con el
resto del mundo”, Congreso Universidad 2020, Havana, Cuba, February 14
2014 “Demarcating Internationalization: Restoring University Leadership in Global Education in The
21st Century,” Congreso Universidad 2014, Havana, Cuba, February 13
2011 “Response to Crisis: Varying Perspectives from the Field,” NAFSA Region VI conference
(co-presenter), Louisville, Kentucky, November 7
2010 “The Rise of China and India: A Comparative Investigation,” NAFSA
Region VI Conference, Indianapolis, Indiana, November 8
2008 “Risk Management for Study Abroad Administrators,” Worcester Polytechnic Institute,
Worcester, Massachusetts, October 21 (attendee)
2007 Co-organized the annual Peace and Justice Studies Association conference, Elizabethtown,
Pennsylvania, September 27-30
“The Role of International Education in the Development of Global Civil Society,” co-panelist,
Peace and Justice Association conference, Elizabethtown, Pennsylvania, September 28
“Creating Global Citizens through Peace Education in Study Abroad,” chair, NAFSA National
Conference, Minneapolis, Minnesota, May 29
2002 – 2007 “Preparing for Your Study Abroad Experience,” (co-presented with Elizabethtown College
International Programs staff), Elizabethtown College, Elizabethtown, Pennsylvania
2006 “Professional Practice Workshop: Education Abroad Advising,” co-presenter, NAFSA Region
VIII conference, Washington, DC, November 8
“Fostering a Sense of Social Justice in Study Abroad Programs,” Peace and Justice Studies
Association Conference, Manhattan College, Riverdale, New York, October 7
“I’m Back! Now What? Making Connections and Building Upon the Study Abroad Experience,”
panelist, Pennsylvania Council for International Education (PaCIE), Pittsburgh, PA, September
29
Attended the Professional Development Program Training of Trainers, NAFSA national
conference, Montreal, Canada, May 21-22
“Crossroads of Basque Identity,” Cross-Cultural Dialog Lecture Series, Juniata College,
Huntingdon, Pennsylvania, March 20
“Going with the Flow: Maximizing International Education Flows (IEFs) on Your Campus,”
BCA Regional Conference, Elizabethtown College, Elizabethtown, Pennsylvania, March 10
2005 “Curriculum Development in Study Abroad: Integrating a Peace and Justice Component into
Programs Abroad,” panelist, Pennsylvania Council for International Education (PaCIE),
Philadelphia, Pennsylvania, September 23
5. 2003 “Diversity on US Campuses: How International Students Can Meet the ‘Common’ American,”
NAFSA National Conference, Salt Lake City, Utah, May 30
2002 Involved in the Professional Practice Workshop: Health and Safety in Study Abroad, NAFSA
national conference, San Antonio, Texas, May 27
2001 Took part in the Professional Practice Workshop: J Regulations for Beginners, NAFSA Region
VIII conference, Indianapolis, Indiana, November 4
2000 Participated in the Professional Practice Workshop: F-1 Regulations for Beginners, NAFSA
national conference, San Diego, California, May 28
COMMITTEES
The Forum on Education Abroad Mid-Career Professionals Working Group, 2020-2021
International Educators in Transition Committee, 2020-current
Gilman Scholarship Application Review Committee, May 2010
NAFSA Trainer Corps, Washington, DC, 2006
NAFSA Diversity Committee, 2003
PUBLICATIONS
Contributing Author
Case Studies in International Education, Vol. 2, No. 1 (2021), published on May 7, 2021
Global Studies Literature Review (NAFSA), Issue 11, March 2021
Articles
2011 “International Education as the Link to Building Global Civil Society,” International Educator,
January/February, 2011
2009 “The Rise of Global Civil Society: Building Communities and Nations from the Bottom Up,” By
Don Eberly, Book Review (publication pending)
2005 “NHI Collaborates with BCA on Heritage Program,” Hispanic Outlook in Higher Education,
June 20
“Diversity on U.S. Campuses,” Global Study Magazine, Issue 3.1, May
2003 “The Submergence of Diversity through Electronic Matchmaking,” UrbanMozaic.com,
September
2002 “Changing the Face of Monolingual America,” Hispanic Outlook in Higher Education,
December 16, 2002 “Study Abroad is Not a Commodity,” Transitions Abroad, February/March
2001 “Study Abroad for Bicultural Students,” IMdiversity.com, October
Books
2021 (In production) Reconnoitering International Education, (tentative publication date: fall 2023)
(In production) Letters to a Young Global Citizen, (tentative publication date: spring 2024)
2005 Crossroads of Basque Identity: The Dichotomy between Basque Ethos and Basque Self,
AuthorHouse, publisher, 2005
RUBRICS
2021 In collaboration with Forum on Education Abroad Mid-Career Professional Working Group,
“Mid-Career Competencies Rubric” 2020-2021
CERTIFICATES
"International Educators as Leaders of Institutional Transformation in a Post-Pandemic World," International
Education Leadership Institute, University of Albany, State University of New York, Summer 2020
TECHNICAL SKILLS
Extensive knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, and Publisher), CRM, OU
Campus software, Adobe, Adobe Connect Pro, Qualtrics, Blackboard, WordPress, and Moodle
PERSONAL
Date of Birth: October 18, 1969
6. Civil Status: Single
Background: Bolivian-American
INTERESTS
James Joyce
Leo Tolstoy
Correlation between sports and identity politics
Relationship between international education and peace studies
SOCIAL MEDIA
LinkedIn: http://www.linkedin.com/in/tommillington
Website: http://www.abroadia.com
Goodreads: http://www.goodreads.com
Podcast: Global Thoughts-https://www.abroadia.com/global-thoughts