My current up to date resume

1. JAKE DOVER
Phone: (662) 654-9607 | Email: dover1jt@gmail.com
EDUCATION
Northern Arizona University | Master of Education in Educational Leadership (May 2020) Overall GPA: 3.88
Central Michigan University | Master of Arts in Communication (Pending Thesis) Overall GPA: 3.6
Eastern Michigan University | Bachelor of Science (2015) Overall GPA: 3.89
Major: Communication | Minor: Drama &Theater for the Young
PROFESSIONAL WORK EXPERIENCE
Arizona Supreme Court | Training Specialist V Oct 2019-Current
• Responsible for the development of the training program for the Arizona Court Appointed Special Advocate
(CASA) program within the Dependent Children’s Services of the Arizona Supreme Court.
• Travel to all 15 counties in the State of Arizona and utilize the state training rubric to observe and coach all county
trainers.
• Coordinates training programs from inception to implementation, which may involve recruiting faculty and
working with faculty/subject matter experts on curriculum and program design.
State of Arizona | Training Officer for Rehabilitation Service Administration Sept 2018-Oct 2019
• Facilitated synchronous policy and customer service training for new and current Vocational Rehabilitation
counselors throughout the State of Arizona.
• Facilitated 10 classes of varying subject matter which includes designed challenging materials, attends train the
trainer workshops, gathers material, travels to class sites; set up training facilities.
• Performed routine administrative tasks for own work, including, but not limited to, assessing training needs and
schedule meetings with curriculum designers for new course updates, project plans; serve on committees and
teams.
Pearson Education Company | Team Lead & Arizona State University Enrollment Advisor Aug 2017-Sept2018
• Provided new hires with programmatic training.
• Completed simulation calls to ensure new hires were competent.
• Improved onboarding and coaching to new recruits.
• Recruited and counseled prospective students for the College of Health Solutions and the College of Nursing.
• Ensured compliance with FERPA, D.O.E and Title IV Regulations.
Central Michigan University | Instructor on Record Aug 2015-May 2017
• Managed classroom with 60+ students per semester.
• Created lesson plans and instructional technologies to develop understanding principles of communication.
• Processed students' grades in compliance with quality control.
• Monitored students' academic progress throughout the semester.
• Developed students' public speaking skills through classroom collaborative discussions, group activities, and one
on one coaching.