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NORTHERN ARIZONA UNIVERSITY 2007- present Flagstaff, AZ
Positions: Associate Director for the Center for International Education
Director, International Admissions & Recruitment
Supervisor: Dr. Harvey Charles, Vice Provost of International Education
Associate Director, Center for International Education 2009-present
 Serve as PI, write and collaborate with participating faculty and staff on grant applications
for the Institution of International Education, Department of State, NAFSA, IREX, and
Fulbright
 Key member of the center’s interdisciplinary team for the Manipat program (short-term
study abroad program in India); Initiated the first-ever program evaluation and self-study for
the program and collaborated with the assessment office
 Empowered to act as decision-maker in the absence of the Vice Provost for a professional
staff of 35 (staff and activities within Education Abroad, International Student and Scholar
Services, International Admissions, China Unit, International House)
 Review and authorize travel, sick and vacation paperwork for the center’s 35 professional
staff
 Serve as a senior member for the center’s emergency response to student issues
(international and domestic concerns) and liaise with the university’s Office of Public Affairs
and student services offices
 Design, schedule and supervise the Center’s internships for graduate students and
international professional staff from visiting universities and government partnership
programs
 Co-author and coordinate the office’s annual report which highlights all annual activities
 Host bi-weekly meetings with Directors
 Lead, organize and plan logistics for delegation visits for educational partners and
government officials
 Manage partnership agreements with intensive English programs, foreign universities and
community colleges inclusive of writing agreements, pursuing and researching future and
potential agreements and securing final signatures
 Contribute as an active member of the Fulbright Review Committee
 Serve as one of three official Fulbright Campus Representatives and present and develop
materials as a Fulbright Campus representative for faculty
 Represent the Vice Provost at senior level meetings across campus in his absence
 Review and authorize budgetary purchases in the amounts of $10,000 or less for the center’s
units
 Responsible for database management, social media and communication for international
alumni relationships
 Write articles featuring international alumni for the Center’s semester publication
 Oversaw and coordinated the Center’s educational and cultural programming (2009-2012)to
include the international convocation and international week.
 Develop and write short-term visit proposals for ESL and non-ESL programs, budgets and
coordinated all scheduling, logistics and support across campus and academic units for
short-term study visits for students and scholars
 Wrote guidelines, application, promotional materials and communication plan for the
undergraduate global learning scholarship
 Developed website content and communication plans while working with representatives
across campus for the following projects and new initiatives: the marketing and set-up for
the first international house-living learning community; international student convocation,
International Week, and office retreats
 Wrote, developed, marketed and served as committee head (2009-2013) for the university’s
first undergraduate international research scholarship
 Developed the business practices and protocol for school of record while collaborating with
campus offices like the Registrar and Student Accounts
 Wrote and compiled materials for The Commission for English Language Accreditation and
serve on the university committee preparing materials for the pending application
 Evaluated and wrote the first review of departmental learning outcomes for the Global
Learning Initiative
 Co-authored the application materials for the NAFSA Paul Simon Award for Campus
Internationalization (NAU was a 2012 recipient) and the IIE Andrew Heiskel Award for
Innovation in Campus Internationalization.
Director of International Admissions and Recruitment 2007-present
 Supervise, train and evaluate 3 full-time professional staff, 4 part-time staff and 2 interns
 Direct and manage the processing, admissions, transfer credit, scholarships, recruitment and
marketing for international students
 Develop and implement an extensive international recruitment and enrollment plan for the
Center for International Education that requires data analysis at the institutionallevel,
analysis of national and international trends and benchmarking with peer institutions
 Evaluate foreign transcripts and admissions decisions for all degree seeking and non-degree
undergraduate international students
 Collaborate with sponsoring agencies on intensive English and Undergraduate study student
and scholar mobility initiatives (i.e. SaudiArabia Cultural Missions, Kuwaiti Cultural Mission,
Omani Cultural Mission, Institute of International Education, EducationUSA, Fulbright)
 Develop, foster and maintain all agent relationships and networks inclusive of marketing,
outreach, reporting and collaboration with the President’s budget office
 Manage all student mobility partnerships inclusive of the preparation and writing of Memos
of Understanding and outreach and follow-up with all potential and current partners
 Assist in international immigration advising for all non-immigrant students at the graduate
and undergraduate levels
 Responsible for initial SEVIS documents for undergraduate, intensive English and graduate
students as a Designated School Official and Alternative Responsible Officer
 Responsible for a 154% increase of newly enrolled undergraduate international students
from 2007/08 to 2014/2015
 Increased the overall international student enrollment to 1,246 in 2014/15 from just 490
students in 2007/08
 Wrote and edited promotional pieces for international admissions inclusiveof brochures in
multiple languages and materials for counselors, agents and educational fairs
 Review, monitor, write, edit and update a comprehensive communication plan
 Streamlined application review and the immigration processing of student documents (I-20s
and DS-2019s)
 Manage an annual recruitment and travel budget in excess of $130,000
 Developed and implemented processes that required team collaboration across campus
and/or within the division for the following: agent payment and tracking, school of record,
transfer credit for international students, evaluation of credit for education abroad students,
document imagining processes and workflow.
NORTHERN ARIZONA UNIVERSITY 2006-2007 Flagstaff, AZ
Positions: Associate Director of Admissions, Processing
Associate Director of Admissions, Transfer Recruitment
Supervisor: Mr. Chris Lynch, Director of Undergraduate Admissions
Ms. Sue Mckinnon, Associate Vice President, Enrollment Services
Associate Director of Admissions, Processing
 Supervised, evaluated and trained 17 full-time staff and over 20 student workers
 Directed the Admissions Processing Unit for domestic admissions and online programs
 Responsible for the review of over 20,000 applications and assisted in a 12% increase of
first-year students and a 3% increase of transfers for fall 2007
 Key contributing member of the management team for Enrollment Services
 Liaison to academic advising and distance learning offices
 Wrote, edited, and reviewed the communication area which is responsible for all
undergraduate communication to prospective students and applicants
 Reviewed and made the final decision on all new incoming student residency issues including
the review of appeals
 Reviewed and approved all university liberal studies appeals
 Served and contributed to the NCAA accreditation review for the university
 Served in dual capacity for transfer recruitment and processing
Associate Director of Admissions, Transfer Recruitment
 Supervised, trained and evaluated 4 professional staff
 Developed and implemented a comprehensive strategic plan for the recruitment of non-
traditional and minority transfer students
 Represented Admissions at a variety of State and university level committees
 Organized transfer student calling campaigns, email campaigns and honors recruitment
 Developed and presented information to community college advisers, students and
prospective freshmen

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Northern Arizona University2007

  • 1. NORTHERN ARIZONA UNIVERSITY 2007- present Flagstaff, AZ Positions: Associate Director for the Center for International Education Director, International Admissions & Recruitment Supervisor: Dr. Harvey Charles, Vice Provost of International Education Associate Director, Center for International Education 2009-present  Serve as PI, write and collaborate with participating faculty and staff on grant applications for the Institution of International Education, Department of State, NAFSA, IREX, and Fulbright  Key member of the center’s interdisciplinary team for the Manipat program (short-term study abroad program in India); Initiated the first-ever program evaluation and self-study for the program and collaborated with the assessment office  Empowered to act as decision-maker in the absence of the Vice Provost for a professional staff of 35 (staff and activities within Education Abroad, International Student and Scholar Services, International Admissions, China Unit, International House)  Review and authorize travel, sick and vacation paperwork for the center’s 35 professional staff  Serve as a senior member for the center’s emergency response to student issues (international and domestic concerns) and liaise with the university’s Office of Public Affairs and student services offices  Design, schedule and supervise the Center’s internships for graduate students and international professional staff from visiting universities and government partnership programs  Co-author and coordinate the office’s annual report which highlights all annual activities  Host bi-weekly meetings with Directors  Lead, organize and plan logistics for delegation visits for educational partners and government officials  Manage partnership agreements with intensive English programs, foreign universities and community colleges inclusive of writing agreements, pursuing and researching future and potential agreements and securing final signatures  Contribute as an active member of the Fulbright Review Committee  Serve as one of three official Fulbright Campus Representatives and present and develop materials as a Fulbright Campus representative for faculty  Represent the Vice Provost at senior level meetings across campus in his absence  Review and authorize budgetary purchases in the amounts of $10,000 or less for the center’s units  Responsible for database management, social media and communication for international alumni relationships  Write articles featuring international alumni for the Center’s semester publication  Oversaw and coordinated the Center’s educational and cultural programming (2009-2012)to include the international convocation and international week.  Develop and write short-term visit proposals for ESL and non-ESL programs, budgets and coordinated all scheduling, logistics and support across campus and academic units for short-term study visits for students and scholars  Wrote guidelines, application, promotional materials and communication plan for the undergraduate global learning scholarship
  • 2.  Developed website content and communication plans while working with representatives across campus for the following projects and new initiatives: the marketing and set-up for the first international house-living learning community; international student convocation, International Week, and office retreats  Wrote, developed, marketed and served as committee head (2009-2013) for the university’s first undergraduate international research scholarship  Developed the business practices and protocol for school of record while collaborating with campus offices like the Registrar and Student Accounts  Wrote and compiled materials for The Commission for English Language Accreditation and serve on the university committee preparing materials for the pending application  Evaluated and wrote the first review of departmental learning outcomes for the Global Learning Initiative  Co-authored the application materials for the NAFSA Paul Simon Award for Campus Internationalization (NAU was a 2012 recipient) and the IIE Andrew Heiskel Award for Innovation in Campus Internationalization. Director of International Admissions and Recruitment 2007-present  Supervise, train and evaluate 3 full-time professional staff, 4 part-time staff and 2 interns  Direct and manage the processing, admissions, transfer credit, scholarships, recruitment and marketing for international students  Develop and implement an extensive international recruitment and enrollment plan for the Center for International Education that requires data analysis at the institutionallevel, analysis of national and international trends and benchmarking with peer institutions  Evaluate foreign transcripts and admissions decisions for all degree seeking and non-degree undergraduate international students  Collaborate with sponsoring agencies on intensive English and Undergraduate study student and scholar mobility initiatives (i.e. SaudiArabia Cultural Missions, Kuwaiti Cultural Mission, Omani Cultural Mission, Institute of International Education, EducationUSA, Fulbright)  Develop, foster and maintain all agent relationships and networks inclusive of marketing, outreach, reporting and collaboration with the President’s budget office  Manage all student mobility partnerships inclusive of the preparation and writing of Memos of Understanding and outreach and follow-up with all potential and current partners  Assist in international immigration advising for all non-immigrant students at the graduate and undergraduate levels  Responsible for initial SEVIS documents for undergraduate, intensive English and graduate students as a Designated School Official and Alternative Responsible Officer  Responsible for a 154% increase of newly enrolled undergraduate international students from 2007/08 to 2014/2015  Increased the overall international student enrollment to 1,246 in 2014/15 from just 490 students in 2007/08  Wrote and edited promotional pieces for international admissions inclusiveof brochures in multiple languages and materials for counselors, agents and educational fairs  Review, monitor, write, edit and update a comprehensive communication plan  Streamlined application review and the immigration processing of student documents (I-20s and DS-2019s)  Manage an annual recruitment and travel budget in excess of $130,000  Developed and implemented processes that required team collaboration across campus
  • 3. and/or within the division for the following: agent payment and tracking, school of record, transfer credit for international students, evaluation of credit for education abroad students, document imagining processes and workflow. NORTHERN ARIZONA UNIVERSITY 2006-2007 Flagstaff, AZ Positions: Associate Director of Admissions, Processing Associate Director of Admissions, Transfer Recruitment Supervisor: Mr. Chris Lynch, Director of Undergraduate Admissions Ms. Sue Mckinnon, Associate Vice President, Enrollment Services Associate Director of Admissions, Processing  Supervised, evaluated and trained 17 full-time staff and over 20 student workers  Directed the Admissions Processing Unit for domestic admissions and online programs  Responsible for the review of over 20,000 applications and assisted in a 12% increase of first-year students and a 3% increase of transfers for fall 2007  Key contributing member of the management team for Enrollment Services  Liaison to academic advising and distance learning offices  Wrote, edited, and reviewed the communication area which is responsible for all undergraduate communication to prospective students and applicants  Reviewed and made the final decision on all new incoming student residency issues including the review of appeals  Reviewed and approved all university liberal studies appeals  Served and contributed to the NCAA accreditation review for the university  Served in dual capacity for transfer recruitment and processing Associate Director of Admissions, Transfer Recruitment  Supervised, trained and evaluated 4 professional staff  Developed and implemented a comprehensive strategic plan for the recruitment of non- traditional and minority transfer students  Represented Admissions at a variety of State and university level committees  Organized transfer student calling campaigns, email campaigns and honors recruitment  Developed and presented information to community college advisers, students and prospective freshmen