1. NORTHERN ARIZONA UNIVERSITY 2007- present Flagstaff, AZ
Positions: Associate Director for the Center for International Education
Director, International Admissions & Recruitment
Supervisor: Dr. Harvey Charles, Vice Provost of International Education
Associate Director, Center for International Education 2009-present
Serve as PI, write and collaborate with participating faculty and staff on grant applications
for the Institution of International Education, Department of State, NAFSA, IREX, and
Fulbright
Key member of the center’s interdisciplinary team for the Manipat program (short-term
study abroad program in India); Initiated the first-ever program evaluation and self-study for
the program and collaborated with the assessment office
Empowered to act as decision-maker in the absence of the Vice Provost for a professional
staff of 35 (staff and activities within Education Abroad, International Student and Scholar
Services, International Admissions, China Unit, International House)
Review and authorize travel, sick and vacation paperwork for the center’s 35 professional
staff
Serve as a senior member for the center’s emergency response to student issues
(international and domestic concerns) and liaise with the university’s Office of Public Affairs
and student services offices
Design, schedule and supervise the Center’s internships for graduate students and
international professional staff from visiting universities and government partnership
programs
Co-author and coordinate the office’s annual report which highlights all annual activities
Host bi-weekly meetings with Directors
Lead, organize and plan logistics for delegation visits for educational partners and
government officials
Manage partnership agreements with intensive English programs, foreign universities and
community colleges inclusive of writing agreements, pursuing and researching future and
potential agreements and securing final signatures
Contribute as an active member of the Fulbright Review Committee
Serve as one of three official Fulbright Campus Representatives and present and develop
materials as a Fulbright Campus representative for faculty
Represent the Vice Provost at senior level meetings across campus in his absence
Review and authorize budgetary purchases in the amounts of $10,000 or less for the center’s
units
Responsible for database management, social media and communication for international
alumni relationships
Write articles featuring international alumni for the Center’s semester publication
Oversaw and coordinated the Center’s educational and cultural programming (2009-2012)to
include the international convocation and international week.
Develop and write short-term visit proposals for ESL and non-ESL programs, budgets and
coordinated all scheduling, logistics and support across campus and academic units for
short-term study visits for students and scholars
Wrote guidelines, application, promotional materials and communication plan for the
undergraduate global learning scholarship
2. Developed website content and communication plans while working with representatives
across campus for the following projects and new initiatives: the marketing and set-up for
the first international house-living learning community; international student convocation,
International Week, and office retreats
Wrote, developed, marketed and served as committee head (2009-2013) for the university’s
first undergraduate international research scholarship
Developed the business practices and protocol for school of record while collaborating with
campus offices like the Registrar and Student Accounts
Wrote and compiled materials for The Commission for English Language Accreditation and
serve on the university committee preparing materials for the pending application
Evaluated and wrote the first review of departmental learning outcomes for the Global
Learning Initiative
Co-authored the application materials for the NAFSA Paul Simon Award for Campus
Internationalization (NAU was a 2012 recipient) and the IIE Andrew Heiskel Award for
Innovation in Campus Internationalization.
Director of International Admissions and Recruitment 2007-present
Supervise, train and evaluate 3 full-time professional staff, 4 part-time staff and 2 interns
Direct and manage the processing, admissions, transfer credit, scholarships, recruitment and
marketing for international students
Develop and implement an extensive international recruitment and enrollment plan for the
Center for International Education that requires data analysis at the institutionallevel,
analysis of national and international trends and benchmarking with peer institutions
Evaluate foreign transcripts and admissions decisions for all degree seeking and non-degree
undergraduate international students
Collaborate with sponsoring agencies on intensive English and Undergraduate study student
and scholar mobility initiatives (i.e. SaudiArabia Cultural Missions, Kuwaiti Cultural Mission,
Omani Cultural Mission, Institute of International Education, EducationUSA, Fulbright)
Develop, foster and maintain all agent relationships and networks inclusive of marketing,
outreach, reporting and collaboration with the President’s budget office
Manage all student mobility partnerships inclusive of the preparation and writing of Memos
of Understanding and outreach and follow-up with all potential and current partners
Assist in international immigration advising for all non-immigrant students at the graduate
and undergraduate levels
Responsible for initial SEVIS documents for undergraduate, intensive English and graduate
students as a Designated School Official and Alternative Responsible Officer
Responsible for a 154% increase of newly enrolled undergraduate international students
from 2007/08 to 2014/2015
Increased the overall international student enrollment to 1,246 in 2014/15 from just 490
students in 2007/08
Wrote and edited promotional pieces for international admissions inclusiveof brochures in
multiple languages and materials for counselors, agents and educational fairs
Review, monitor, write, edit and update a comprehensive communication plan
Streamlined application review and the immigration processing of student documents (I-20s
and DS-2019s)
Manage an annual recruitment and travel budget in excess of $130,000
Developed and implemented processes that required team collaboration across campus
3. and/or within the division for the following: agent payment and tracking, school of record,
transfer credit for international students, evaluation of credit for education abroad students,
document imagining processes and workflow.
NORTHERN ARIZONA UNIVERSITY 2006-2007 Flagstaff, AZ
Positions: Associate Director of Admissions, Processing
Associate Director of Admissions, Transfer Recruitment
Supervisor: Mr. Chris Lynch, Director of Undergraduate Admissions
Ms. Sue Mckinnon, Associate Vice President, Enrollment Services
Associate Director of Admissions, Processing
Supervised, evaluated and trained 17 full-time staff and over 20 student workers
Directed the Admissions Processing Unit for domestic admissions and online programs
Responsible for the review of over 20,000 applications and assisted in a 12% increase of
first-year students and a 3% increase of transfers for fall 2007
Key contributing member of the management team for Enrollment Services
Liaison to academic advising and distance learning offices
Wrote, edited, and reviewed the communication area which is responsible for all
undergraduate communication to prospective students and applicants
Reviewed and made the final decision on all new incoming student residency issues including
the review of appeals
Reviewed and approved all university liberal studies appeals
Served and contributed to the NCAA accreditation review for the university
Served in dual capacity for transfer recruitment and processing
Associate Director of Admissions, Transfer Recruitment
Supervised, trained and evaluated 4 professional staff
Developed and implemented a comprehensive strategic plan for the recruitment of non-
traditional and minority transfer students
Represented Admissions at a variety of State and university level committees
Organized transfer student calling campaigns, email campaigns and honors recruitment
Developed and presented information to community college advisers, students and
prospective freshmen