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HR Trends
and HR in scale-ups
19 March 2018
flow
• some general trends
• my view on people management in scale ups
• your issues | what could we use?
9 trend
areas
Short desciption
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation/ Localisation
Individualisation | More generations in the workforce
Making fun is serious business
Purpose before pecunia
Increasing speed: fast eats slow
From Big Bang change programs to small experiments
From intuitive HR to evidence/ fact based HR
Version 3.0 | copyright HR Trend Institute
1. changing shapes of organizations
flatter
from individuals to teams to networks of
teams
Different talent sources
Internal talent
pool
Online
Intermediary
Alumni
Start-ups Self employed
Talent Sharing
from fixed jobs to fluid roles
you hire a candidate and her network
15
Explore your potential
2. smart tech
man/machine
collaboration
18
19
20
21
31
Jimmy, Intel’s 3D
printed robot
Digital Intelligent Assistants
Enterprise Behavioral Matching
algorithm aversion
40
3. Globalisation/
Localisation
4. from X to Y to Z:
more generations
in the workforce
or: individualisation
from collective to segments to individuals
5. making fun is serious business
the consumerisation of HR
from ptb to ei
49
The Employee Experience (or Journey)/ EX
Exploration Onboarding
Organization/
Teams
Performance /
Productivity
Growth Offboarding
Persona
1
Persona
2
Persona
3
Persona
N
Tailored Employee Journeys for each of the personas
What are the moments that matter for Persona 1?
What are the moments that matter for Persona 2?
What are the moments that matter for persona 3?
What are the moments that matter for Persona N?
51
55
56
6. purpose before pecunia
change the
world list
(fortune)
60
At AMAZON
meetings
start with
30 minutes
silence
7. From slow to fast
Performance: not a Bell curve,
but a Power Law distribution
Performance
Number of people
old
• slow
• top-down [manager > employee]
• paternalistic
• organizational driven [org > boss > employee]
• ratings
• complex
• actionable?
• connected to pay
65
what we see today
yes
• frequency up
• use of apps
• multi-rater
• moving away from ratings
• ”good conversations”
• superficial
• relying on humans
• internal focus
?
• granular feedback?
• use of technology?
• performance consulting?
• transcend org boundaries?
66
Performance
Consulting
Would you hire this person again?
68
69
Passive
Active
Slow Real Time
Blogyourmood
2017
Overview of
Employee Mood Measurement
providers
8. from Big Bang change programs
to small experiments
73
Tribes/ Chapters/ Squads
9. from intuition to evidence-based
Accenture Sweden: diversity
8 HR major trends for 2018
1. From PTB to EI
2. Renewed focus on productivity
3. Power to the people
4. The end of fixed jobs
5. Learning in real time
6. Hospitality and service
7. Shrinking HR teams
8. Letting go
Trend
0
No, we are kind
of ignoring the
trend
1
Yes, we are
doing what
others do
2
We are
innovating
3
We are real
Trend Setters
4
We are far
ahead!
From hierarchy to network / from closed to open
The invasion of smart tech
Globalisation/ Localisation
Individualisation| more generations in the workforce
Making fun is serious business
Purpose before pecunia
Increasing speed: fast eats slow
From Big Bang change programs to small experiments
From intuitive HR to evidence/ fact based HR
The HR Trend Scan | To what extend is your organisation using the trends?
Version 3.0 | copyright HR Trend Institute
The Role of HR in
ScaleUps
- order and cleanliness
(handbooks/ policies)
- Implementing the complete HR
Handbook
- Clear organisational borders
- Crude segmentation
+ Individual approach
(learn from marketing)
- Vacancies
+ Creating communities/ Fanclubs
+ Focus on selecting the best
++++
Performance: not a Bell curve,
but a Power Law distribution
Performance
Number of people
- No Job profiles
- No Competencies
- No Career ladders
+ Individual approach
(learn from marketing)
- Benchmarking salaries
+ Build on your own strengths
$
- No Annual Cycles
(performance, salary)
+ Fast Feedback
+ Performance Culture
- No MBA’s
+ Learning on the job
+ Measure rigorously
+ Use HR Tech
+ Secure support of high level HR
professional from the start
+ Outsource HR Operations
+ Keep it simple/ focus
99
Recruitment/
Selection
Org Design
Talent
Development
Staffing/
Succession Mgt
Compensation &
Benefits
Training/
Development
Performance Man
Internal
communication
Worplace Design
Work Exprience
1. What are our main
people issues?
(culture/ capabilities)
2. What can help to
tackle the issue?
-Effort x impact?
3. How can we do this in
an innovative way?
- hrtrendinstitute.com
- Twitter: @tomwhaak
- Flipboard: The Future of HR
- Pinterest: The Future of HR
100

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Editor's Notes

  1. Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.
  2. Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!