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HR Trends
Tom Haak
8 November 2019
1. The changing shapes of organisations
Flatter
Different sources of talent
From job descriptions to fluid roles
job crafting
8
The end of traditional recruitment
profile recruitment selection
offer onboarding start
Networks/ ONA
10. Development as a service
2. Tech
Men and Machine
20
22
26
A computer with a roof (“The Edge”)
Enterprise Behavioral Matching
Skill mapping
Uman.AI
3. Personalisation
Personalization
The act of tailoring an experience or
communication based on information a company
has learned about an individual
Personalization: company tailors
Customization: employee tailors
Politie
Real time feedback
Microlearning in
een ziekenhuis
4. Fun
gamification
52
53
54
55
61
62
5. Purpose
change the
world list
(fortune)
66
At AMAZON
meetings
start with
30 minutes
silence
Zappos HQ in
downtown Las Vegas
“Casual Colision”
Sitting is the new smoking
Visser, Rietveld
& Rietveld
6. Speed!
• First the basics right!We need to clean up the mess!
• First we need to implement our BIG HR system that can do everything
• We need more capacity
Speed: pitfalls and excuses
73
74
Traineeship multinational
76
77
employee surveys
real time
pulse
classic
moments
that matter
From one time to continuous
Risk management
in a bank
83
7. Agile/ Experimenting
85
Tribes/ Chapters/ Squads
8. Evidence based/ Data driven
112:
Saving lives
89
9. Employee Experience
Wat zijn de belangrijke elementen?
Purpose
Technological
environment
• Consumer grade
technology
• Available to everyone
• Focused on
employee needs
Cultural environment
• Sense of purpose
• Fair treatment
• Feeling valued
• Managers acting like
coaches and mentors
• Feeling like you are
part of a team
• Ability to learn
something new and
advance and get
resources to do so
• Referring others
• Diversity and
inclusion
• Health and wellness
• Brand perception
Physical environment
• Workplace options
• Values reflected in
the workplace
• Being proud to bring
friends/ visitors
• Workplace flexibility
and autonomy
Moments that
matter
• Specific
• Ongoing
• Created
Jacob Morgan
Best start
Let me
help you
Meaningful
growth
I owe you
Great
ambassa-
dors
10. Growing importance HR Operations
Final subjects
• Using trends in difficult times
• Dilemma reconcilliation
Dilemma reconcilliation
Low
Low
High
High
Engagement
Costcutting
106
Operations versus Long-term
Low
Low
High
High
Preparing for the future
FocusonOperations
107
- Link via LinkedIn
- hrtrendinstitute.com
- Twitter: @tomwhaak
- Flipboard:The Future of HR
- Pinterest:The Future of HR
108

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HR Trends

Editor's Notes

  1. Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.
  2. Bij Zappos kan je via internet schoenen kopen. Zappos heeft het hoofdkantoor neergezet in ‘downtown’ Las Vegas. Dit is een achterstandswijk, in schril contrast met he gebied waar de bekende hotels en casino’s staan. Door hun hoofdkantoor hier te plaatsen, helpt Zappos het gebied te ontwikkelen. In de buurt onstaat nieuwe activiteit: printshops, coffee shops etc.
  3. Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!