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Engaging Stakeholders
and Adoption for
People Analytics Success
About Me
Jessica Collins, MIRHR, CHRL
• Director, Organizational Culture and Analytics, Anchor HR Services
• Instructor, Advanced Applications for People Analytics, York University
Driven to partner with organizations building a data-driven culture to better
support, inspire, and enable their people.
Anchor HR
Culture
Assisting clients implement a
mission-focused culture that is
participative, evidence-based,
and forward-focused
Change
Ensuring companies effectively
navigate changes necessary to
meet a changing world though
employee engagement and
leader enablement
Growth
Helping organizations
scale effectively to support
rapid growth and soft
landings in Canada
About You!
What is your primary background?
• Business
• Data Science
• Human Resources
• Social Sciences
• Technology
• Other
People Analytics Adoption
Analytics Helps HR Anticipate
• HR is viewed as an “anticipator” when using analytics to predict
talent gaps in advance, providing insights about how people data
relates to business goals
– 3X more likely to make good hiring decisions
– 1.4Xmore likely to be seen as very capable of managing change
– 2X more likely to be in the top 10% of high-performing companies
Development Dimensions International, Inc. (2021). CEO Leadership Report 2021.
Common Challenges
8% of organizations view CHROs as “anticipators” (DDI)
59% of HR professionals lack data literacy (AIHR)
<1% of HR practitioners read academic journals (Management Executive)
70% of digital transformations fail (McKinsey & Company)
Development Dimensions International, Inc. (2021). CEO Leadership Report 2021.
McKinsey & Company. (2016). The ‘how’ of transformation.
Colcquitt, A. L. (2017). Next Generation Performance Management.
Academy to Innovate HR. (2021). The current state of HR competencies: Only 2 in 10 HR professionals have future-proof skills.
Visier. (2017). The Economic Impact of People: The Journey of Visier Customers to Business Impact and Strategic Value.
Greater Value in Wide-Spread Adoption
Change Framework
Alignment on what success looks like for focus and agility
Strategy and Culture
•OrganizationalMission
•Strategic Priorities
•Standards
•Change Success Measures
Early and continuous insights from all impacted, with meaningful participation
Listening and Collaboration
•Co-Creation
•Surveys
•Focus Groups
•Joint Problem Solving
Targeted actions for immediate, ongoing, and long-term impacts
Quick and Ongoing Action
•Quick Wins
•Transparent Communication
•Data Literacy
•Storytelling
Build in
milestones with
feedback loops to
course correct and
measure ROI
Change Model
Strategy, Culture & ROI
Participative
culture of
ongoing
employee
voice
Evidence-based,
forward-focused
decisions
Mission-oriented
performance
enablement
Mission-
oriented
performance
enablement
ONGOING:
measuring impact &
adapting based on ROI
and employee
sentiment at
each level
Clear policies
and
procedures
supporting
compliance
Strategic and
authentic leader
enablement
Listening and Collaboration
Quick and Ongoing Action
• Start with current data
and systems
• Prioritize questions
• Share timely insights
• Build data literacy
Use What You
Have
• Answer strategic
questions
• Add value to the
business through
analytics projects
Solve
Problems • Automate real-time,
interactive, integrated
dashboards
• Enable access to insights
across the organization
Scale and
Embed
Stakeholder Engagement
Mindsets
Gut Instinct
Best Practice
Evidence-Based Practice
Supporting Stakeholders
Partnership
Asking what is important
to stakeholders and
discussing
Information Sharing
Explaining the goal to be
more valuable to their
team
Trust
Addressing concerns
about privacy,
transparency, and impact
Evidence-based
mindset and data
literacy
Ability to use quality
insights
Strategic research
project questions
Accessibility and
quality of relevant
data
Building Capabilities
Stakeholder Questions
Metrics
What is important to you in
your role?
How do you measure
success in your
department?
What are your organization’s Key
Performance Indicators?
Gaps
How are metrics
communicated and used now?
What opportunities do you see for
improvement?
Theories
Do you have theories about
what makes a successful
and engaged employee in
your team?
What makes an
employee hardest to
replace?
What do you think would improve
employee retention?
Key Takeaways
Alignment on what success looks like for focus and agility
Strategy and Culture
•OrganizationalMission
•Strategic Priorities
•Standards
•Change Success Measures
Early and continuous insights from all impacted, with meaningful participation
Listening and Collaboration
•Co-Creation
•Surveys
•Focus Groups
•Joint Problem Solving
Targeted actions for immediate, ongoing, and long-term impacts
Quick and Ongoing Action
•Quick Wins
•Transparent Communication
•Data Literacy
•Storytelling
Build in
milestones with
feedback loops to
course correct and
measure ROI
Change Model
Anchor HR Services Inc.
www.anchor-hr.com
info@anchor-hr.com
1-888-292-1116
/anchor.hr
/company/anchor-hr-services-inc
@AnchorHRService

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Jessica Collins: Engaging Stakeholders and Adoption for People Analytics Success

  • 1. Engaging Stakeholders and Adoption for People Analytics Success
  • 2. About Me Jessica Collins, MIRHR, CHRL • Director, Organizational Culture and Analytics, Anchor HR Services • Instructor, Advanced Applications for People Analytics, York University Driven to partner with organizations building a data-driven culture to better support, inspire, and enable their people.
  • 3. Anchor HR Culture Assisting clients implement a mission-focused culture that is participative, evidence-based, and forward-focused Change Ensuring companies effectively navigate changes necessary to meet a changing world though employee engagement and leader enablement Growth Helping organizations scale effectively to support rapid growth and soft landings in Canada
  • 4. About You! What is your primary background? • Business • Data Science • Human Resources • Social Sciences • Technology • Other
  • 6. Analytics Helps HR Anticipate • HR is viewed as an “anticipator” when using analytics to predict talent gaps in advance, providing insights about how people data relates to business goals – 3X more likely to make good hiring decisions – 1.4Xmore likely to be seen as very capable of managing change – 2X more likely to be in the top 10% of high-performing companies Development Dimensions International, Inc. (2021). CEO Leadership Report 2021.
  • 7. Common Challenges 8% of organizations view CHROs as “anticipators” (DDI) 59% of HR professionals lack data literacy (AIHR) <1% of HR practitioners read academic journals (Management Executive) 70% of digital transformations fail (McKinsey & Company) Development Dimensions International, Inc. (2021). CEO Leadership Report 2021. McKinsey & Company. (2016). The ‘how’ of transformation. Colcquitt, A. L. (2017). Next Generation Performance Management. Academy to Innovate HR. (2021). The current state of HR competencies: Only 2 in 10 HR professionals have future-proof skills.
  • 8. Visier. (2017). The Economic Impact of People: The Journey of Visier Customers to Business Impact and Strategic Value. Greater Value in Wide-Spread Adoption
  • 10. Alignment on what success looks like for focus and agility Strategy and Culture •OrganizationalMission •Strategic Priorities •Standards •Change Success Measures Early and continuous insights from all impacted, with meaningful participation Listening and Collaboration •Co-Creation •Surveys •Focus Groups •Joint Problem Solving Targeted actions for immediate, ongoing, and long-term impacts Quick and Ongoing Action •Quick Wins •Transparent Communication •Data Literacy •Storytelling Build in milestones with feedback loops to course correct and measure ROI Change Model
  • 11. Strategy, Culture & ROI Participative culture of ongoing employee voice Evidence-based, forward-focused decisions Mission-oriented performance enablement Mission- oriented performance enablement ONGOING: measuring impact & adapting based on ROI and employee sentiment at each level Clear policies and procedures supporting compliance Strategic and authentic leader enablement
  • 13. Quick and Ongoing Action • Start with current data and systems • Prioritize questions • Share timely insights • Build data literacy Use What You Have • Answer strategic questions • Add value to the business through analytics projects Solve Problems • Automate real-time, interactive, integrated dashboards • Enable access to insights across the organization Scale and Embed
  • 16. Supporting Stakeholders Partnership Asking what is important to stakeholders and discussing Information Sharing Explaining the goal to be more valuable to their team Trust Addressing concerns about privacy, transparency, and impact
  • 17. Evidence-based mindset and data literacy Ability to use quality insights Strategic research project questions Accessibility and quality of relevant data Building Capabilities
  • 19. Metrics What is important to you in your role? How do you measure success in your department? What are your organization’s Key Performance Indicators?
  • 20. Gaps How are metrics communicated and used now? What opportunities do you see for improvement?
  • 21. Theories Do you have theories about what makes a successful and engaged employee in your team? What makes an employee hardest to replace? What do you think would improve employee retention?
  • 23. Alignment on what success looks like for focus and agility Strategy and Culture •OrganizationalMission •Strategic Priorities •Standards •Change Success Measures Early and continuous insights from all impacted, with meaningful participation Listening and Collaboration •Co-Creation •Surveys •Focus Groups •Joint Problem Solving Targeted actions for immediate, ongoing, and long-term impacts Quick and Ongoing Action •Quick Wins •Transparent Communication •Data Literacy •Storytelling Build in milestones with feedback loops to course correct and measure ROI Change Model
  • 24. Anchor HR Services Inc. www.anchor-hr.com info@anchor-hr.com 1-888-292-1116 /anchor.hr /company/anchor-hr-services-inc @AnchorHRService