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HR Trends
Tom Haak
9 November 2018
My background
0. Ex Basics
4
The Employee Experience (or Journey)/ EX
What are important elements?
Purpose
Technological
environment
• Consumer grade
technology
• Available to everyone
• Focused on
employee needs
Cultural environment
• Sense of purpose
• Fair treatment
• Feeling valued
• Managers acting like
coaches and mentors
• Feeling like you are
part of a team
• Ability to learn
something new and
advance and get
resources to do so
• Referring others
• Diversity and
inclusion
• Health and wellness
• Brand perception
Physical environment
• Workplace options
• Values reflected in
the workplace
• Being proud to bring
friends/ visitors
• Workplace flexibility
and autonomy
Moments that
matter
• Specific
• Ongoing
• Created
Jacob Morgan
1. changing shapes of organizations
flatter
from individuals to teams to networks of
teams
Different talent sources
Internal talent
pool
Online
Intermediary
Alumni
Start-ups Self employed
Talent Sharing
from fixed jobs to fluid roles
job crafting
job piling
17
the end of traditional recruitment
profile recruitment selection
offer onboarding start
you hire a candidate and her network
26
2. smart tech
man/machine
collaboration
28
29
30
31
34
41
A computer with a roof (“The Edge”)
Enterprise Behavioral Matching
3. Globalisation/
Localisation
4. from X to Y to Z:
more generations
in the workforce
or: individualisation
from collective to segments to individuals
the consumerisation of HR
5. making fun is serious business
gamification
58
59
60
61
66
67
6. purpose before pecunia
change the
world list
(fortune)
74
At AMAZON
meetings
start with
30 minutes
silence
Zappos HQ in
downtown Las Vegas
“Casual Colision”
Sitting is the new smoking
Visser, Rietveld
& Rietveld
7. From slow to fast
Would you hire this person again?
81
82
employee surveys
real time
pulse
classic
moments
that matter
86
87
8. from Big Bang change programs
to small experiments
89
Tribes/ Chapters/ Squads
9. from intuition to evidence-based
The Vitesse example
- hrtrendinstitute.com
- Twitter: @tomwhaak
- Flipboard: The Future of HR
- Pinterest: The Future of HR
94

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HR Trends

Editor's Notes

  1. Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.
  2. Bij Zappos kan je via internet schoenen kopen. Zappos heeft het hoofdkantoor neergezet in ‘downtown’ Las Vegas. Dit is een achterstandswijk, in schril contrast met he gebied waar de bekende hotels en casino’s staan. Door hun hoofdkantoor hier te plaatsen, helpt Zappos het gebied te ontwikkelen. In de buurt onstaat nieuwe activiteit: printshops, coffee shops etc.
  3. Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!