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Improving the employee experience with hr tech

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On June 2, 2018, Tom Haak of the HR Trend Institute (https://hrtrendinstitute.com) gave a presentation at HR Innovation Day 2018, in Leipzig. These are the slides he used.

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Improving the employee experience with hr tech

  1. 1. Improving the Employee Experience with HR Tech Tom Haak June 2, 2018
  2. 2. 1. Selection
  3. 3. Big 5 model
  4. 4. 7
  5. 5. 2. Ex Basics
  6. 6. Consumer experience (CX) Candidate Experience (?) Talent Experience (TEX) Employee experience (EX) Employee intimacy (EI)
  7. 7. 12 The Employee Experience (or Journey)/ EX
  8. 8. What are important elements? Purpose Technological environment • Consumer grade technology • Available to everyone • Focused on employee needs Cultural environment • Sense of purpose • Fair treatment • Feeling valued • Managers acting like coaches and mentors • Feeling like you are part of a team • Ability to learn something new and advance and get resources to do so • Referring others • Diversity and inclusion • Health and wellness • Brand perception Physical environment • Workplace options • Values reflected in the workplace • Being proud to bring friends/ visitors • Workplace flexibility and autonomy Moments that matter • Specific • Ongoing • Created Jacob Morgan
  9. 9. 3. Onboarding
  10. 10. 17
  11. 11. 18
  12. 12. 4. Feedback
  13. 13. 20
  14. 14. 21
  15. 15. 22
  16. 16. employee surveys real time pulse classic moments that matter
  17. 17. Passive Active Slow Real Time Blogyourmood 2017 Overview of Employee Mood Measurement providers
  18. 18. 5. HR Tech Trends
  19. 19. 28
  20. 20. https://hrtech.community
  21. 21. 6. Ask Tom!
  22. 22. 7. Power to the People!
  23. 23. 8 HR major trends for 2018 1. From PTB to EI 2. Renewed focus on productivity 3. Power to the people 4. The end of fixed jobs 5. Learning in real time 6. Hospitality and service 7. Shrinking HR teams 8. Letting go
  24. 24. 8. Speed!
  25. 25. 38
  26. 26. 39
  27. 27. IMPULSIVITY ATTENTION SPAN LEARNING FROM MISTAKES
  28. 28. 9. Moments that Matter
  29. 29. Moments that matter • Specific • Ongoing • Created • Obvious • Opaque • Invisible
  30. 30. 10. Ex Measurement
  31. 31. employee surveys: frequency real time pulse classic moments that matter
  32. 32. From one time to continuous
  33. 33. Passive Active Slow Real Time Blogyourmood 2017 Overview of Employee Mood Measurement providers
  34. 34. 11. Some Examples
  35. 35. New Google Campus
  36. 36. New Facebook HQ (by Frank Gehry)
  37. 37. New Apple HQ (by Norman Foster)
  38. 38. Amazon Towers | Seattle
  39. 39. - hrtrendinstitute.com - Twitter: @tomwhaak - Flipboard: The Future of HR - Pinterest: The Future of HR 62

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