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Information and computer research


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Information and computer research

  1. 1. Information and Computer Research William Tan
  2. 2. Forces That Shape The Business World New Technology Global Interdependence Move to ServiceOriented, Information Society Unpredictable, Changing marketplace Changing Demographic Values
  3. 3. Labour Market Trends  Shift to non-standard employment – part-time, temporary, contractual, multiple sources income  Lifelong learning – commitment to a life of upgrading skills and learning new ones  Technology – continually upgrading workrelated skills  Growth of small business  Industrial shift – from good-producing to service –providing industries  Globalization – outsourcing  Demographics – factors include age of population, gender, ethnicity, settlement, immigration
  4. 4. Factors for Successful in the New Labour Market Adapt to change Flexible Creating your own jobs Self-promotion & networking Assume responsibility for own lives and financial planning Knowledge in new economy Self-awareness Creativity Self-esteem Proactive career planning Life-long learning Constant retraining Learn new tech Teamwork Skills
  5. 5. Industry Groupings GoodsProducing • Manufacturing • Mining • Construction • Agriculture • Forestry • Fishing ServiceProducing • Transportation, communication & utilities • Trade • Health, social & education • Finance, insurance & real estate • Government services • Business & retail services • Accommodation, food & beverage services
  6. 6. Range of Service Sector Dynamic service industries • Include the more knowledgeintensive or high tech services, e.g. telecommunications and business services Traditional services • Refer to services directed toward meeting the needs of consumers, e.g. retail trade, personal services and tourism Non-market services • Include health, education and government
  7. 7. Primary and Secondary Job Markets Primary Market Secondary Market Freelance Managers, professionals and skilled trade workers Small and Medium-Sized Firms Independent marketplace for skills and expertise Healthy salaries and benefits Struggling to remain viable and profitable Opportunities for advancement Operate on tight money and lower profit margins High level of job satisfaction Workplace of choice for mothers, immigrants and disabled workers Market Demands both skills and experience Holds a lot of opportunities
  8. 8. Labour Market Information Components Employment and Unemployment Rates Job Openings – Employment Prospects - now and in the future Employment Sectors Wages – per hour and salary Skills Needed – Essential Skills Job Descriptions Education and other Training Requirements
  9. 9. Tips On Becoming LMI Savvy Be curious Ask Questions Get Informed Question Information Get Connected
  10. 10. Questions and Search Keywords Questions • What kind of employers seem to always be hiring? • Who’s making the big money • How did those people get those jobs? • What education do they have? Search Keywords • Labour market information • Economy • Employment prospects • In demand jobs • Hot jobs • Hot industries
  11. 11. Self-management skills Use to code with environments transferable e.g. assertiveness, cooperation, diplomacy… Developed by learning Generally not transferable unless related field Acquired on the job Also acquired by training in institute Also developed in spare-time hobbies Rooted in aptitudes Functional Skills Rooted in temperament/ Personality traits/soft skills Work Content Skills Adaptive Skills Types of Skills Use to carry on activities in the work setting in dealing with people, data, or things how we function on the job in specific tasks Transferable skills; each person has 500700 functional skills
  12. 12. Soft Skills vs Hard Skills Hard skills can get you an interview But you need soft kills to get and keep the job Soft Skills: Optimism, common sense, responsibility, a sense of humour, integrity, empathy, teamwork, leadership, communication, good manners, negotiations, sociability, the ability to teach, remain calm under pressure… Hard Skills: MS Office, typing, software applications, operating machines, software development, speaking foreign language…
  13. 13. Essential Skills  The foundation skills use to carry out the work task, learning and life  The building blocks used to learn new ones  Allow people to grow with their jobs and adapt to changes in the workplace 1. Reading 2. Document Use 3. Numeracy 4. Writing 5. Oral Communication 6. Working with Others 7. Thinking 8. Computer Use 9. Continuous Learning Sources: Guide to essential skills - HRSDC
  14. 14. What’s Important to the Clients Empower clients to do job search on their own Clients be willing to change, learn & flexible Match the personality with job Arrange informational interview Get a mentor Be polite persistence Adhere to work ethic
  15. 15. Networking What is Networking?  Networking is getting out and meeting people either formally or informally, in groups or one-on-one  It s a chance to get to know other people and let them know something about you Why Network? •Obtain information and build personal contacts •Gain first hand knowledge into the hidden market
  16. 16. Advantages of Networking Meeting new people through people you know or people you meet somewhere You can plot your own course of action You can set your own pace You can be original because you are not competing with anyone Use information interviews as a way to meet people in an industry, become known, and to expand your “professional” network
  17. 17. What Kinds of People to Network with? Decision makers Referrals to decisionmakers Referrals to other contacts Advisors on your search Referrals from people with wide connections
  18. 18. Core Competencies for CDPs Attitudes •Insightful •Honest •Open-mined •Results-oriented Skills •Document client interactions and progress •Accommodate diversity •Collect, analyze and use information •Convey information clearly when speaking and writing Knowledge •Career development models and theories •The change process, transition stages, and career cycles •components of the career planning process •the major organizations and resources for career development and community services
  19. 19. Specializations (Unique Competencies ) for CDPs  Assessment o o  Guide client assessment Information and Resource Management Facilitate groups o o Possess knowledge about facilitate learning Facilitate groups Possess knowledge in career counselling  Demonstrate method of practice in interactions with clients  Facilitate groups Work Development Develop work opportunities for clients o Guide client in work search strategies Guide client in work search strategies  Guide client in work search strategies o Career Counselling  Provide clients with access to information o  Develop and maintain information an resource base o Facilitated Individual & Group Learning o    Community Capacity Building o Promote community partnership and participation to increase self-sufficiency and enhance productivity o Facilitate groups