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1 of 122
HR Trends
“O Futuro do Trabalho”
Tom Haak
24 October 2018
My background
0. Ex Basics
4
The Employee Experience (or Journey)/ EX
What are important elements?
Purpose
Technological
environment
• Consumer grade
technology
• Available to everyone
• Focused on
employee needs
Cultural environment
• Sense of purpose
• Fair treatment
• Feeling valued
• Managers acting like
coaches and mentors
• Feeling like you are
part of a team
• Ability to learn
something new and
advance and get
resources to do so
• Referring others
• Diversity and
inclusion
• Health and wellness
• Brand perception
Physical environment
• Workplace options
• Values reflected in
the workplace
• Being proud to bring
friends/ visitors
• Workplace flexibility
and autonomy
Moments that
matter
• Specific
• Ongoing
• Created
Jacob Morgan
Best start
Let me
help you
Meaningful
growth
I owe you
Great
ambassa-
dors
1. changing shapes of organizations
flatter
from individuals to teams to networks of
teams
holacracy
flatarchy
wirearchy
teal
teams are the basis
Different talent sources
Internal talent
pool
Online
Intermediary
Alumni
Start-ups Self employed
Talent Sharing
from fixed jobs to fluid roles
job crafting
job piling
23
the end of traditional recruitment
profile recruitment selection
offer onboarding start
you hire a candidate and her network
33
2. smart tech
man/machine
collaboration
35
36
38
39
43
44
52
55
A computer with a roof (“The Edge”)
Jimmy, Intel’s 3D
printed robot
Digital Intelligent Assistants
Enterprise Behavioral Matching
algorithm aversion
66
3. Globalisation/
Localisation
4. from X to Y to Z:
more generations
in the workforce
or: individualisation
Common needs
• Is this a winning organisation I can be
proud of?
• Can I maximize my performance on the
job?
• Are people treated well economically
and interpersonally?
• Is the work itself fulfilling and
enjoyable?
Individual differences
• Capabilities
• Personality
• Preferences
from collective to segments to individuals
Job Profiles Personas A real individual
approach
the consumerisation of HR
5. making fun is serious business
gamification
81
82
83
84
88
91
93
6. purpose before pecunia
change the
world list
(fortune)
100
At AMAZON
meetings
start with
30 minutes
silence
Zappos HQ in
downtown Las Vegas
“Casual Colision”
Sitting is the new smoking
Visser, Rietveld
& Rietveld
7. From slow to fast
Would you hire this person again?
108
109
employee surveys
real time
pulse
classic
moments
that matter
Passive
Active
Slow Real Time
Blogyourmood
2017
Overview of
Employee Mood Measurement
providers
114
115
8. from Big Bang change programs
to small experiments
117
Tribes/ Chapters/ Squads
9. from intuition to evidence-based
The Vitesse example
- hrtrendinstitute.com
- Twitter: @tomwhaak
- Flipboard: The Future of HR
- Pinterest: The Future of HR
122

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O Futuro do Trabalho

Editor's Notes

  1. Het volgende trend gebied. “Making Fun is serious business” Dit het Google kantoor in Amsterdam Zuid. Geheel ingericht in Nederlandse stijl. Google wil trouwens graag dat iedereen naar kantoor komt! Ontbijt en lunch worden gratis geserveerd.
  2. Bij Zappos kan je via internet schoenen kopen. Zappos heeft het hoofdkantoor neergezet in ‘downtown’ Las Vegas. Dit is een achterstandswijk, in schril contrast met he gebied waar de bekende hotels en casino’s staan. Door hun hoofdkantoor hier te plaatsen, helpt Zappos het gebied te ontwikkelen. In de buurt onstaat nieuwe activiteit: printshops, coffee shops etc.
  3. Scrum (zo genoemd naar de scrum van rugby, dus geen afgkorting) is een werkwijze die is gestart in IT. Aan het werk, en het werk uitvoeren in ‘sprints’ van een paar weken. Snel terugkoppeling naar de klant, waar nodig aanpassingen maken, en weer door naar de volgende sprint. Scrum (of andere methodieken van ‘Agile’ werken) zijn sterk in opkomst. Ook in het gebied HR goed toepasbaar!